Publications

October 1983 (Revised December 1984)
Case

Manac Systems: Selling Legal Software Systems (A)

March 2012
Article

China's Growing IT Services and Software Industry: Challenges and Implications

By: F. Warren McFarlan, Ning Jia and Justin Wong

The Chinese management software and IT services industry has grown dramatically over the past two decades and today is about the size of the Indian industry a decade ago. The objective of this article is to help CIOs in firms outside of China better understand the... View Details

Keywords: Growth and Development; Information Technology; Applications and Software; Problems and Challenges; Information Technology Industry; China

September 1992
Teaching Note

Agrico, Inc.-- A Software Dilemma TN

By: F. Warren McFarlan

Teaching Note for (9-189-085). View Details

Keywords: Information Technology Industry

May 1986
Case

O.M. Scott & Sons Co., Software Case

By: John H. McArthur

Keywords: Software

February 2017
Teaching Note

Opening the Valve: From Software to Hardware

By: Ethan Bernstein, Francesca Gino and Bradley Staats

Teaching Note for HBS Nos. 415-015 and 415-016. View Details

October 1998
Supplement

Timberjack Parts: Packaged Software Selection Project, Video

By: F. Warren McFarlan and Mark Keil

Keywords: Software

December 1994
Supplement

Anne Livingston and Power Max Systems (D-2): Building the PowerPlayer Software Team

Supplements Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team. View Details

January 1986 (Revised April 1986)
Case

Software Publishing Corp. (B): Developments at Software Publishing Corp. from August 1983 Through December 1985

February 2020
Case

Amanda Tremblay at Citrine Software Solutions (Brief Case)

By: Christopher A. Bartlett and Paul S. Myers

Educators

December 1994
Supplement

Anne Livingston and Power Max Systems (D-1): Building the PowerPlayer Software Team

Supplements Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team. View Details

2024
Working Paper

Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations

By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein

How prevalent are severe software vulnerabilities, how fast do software users respond to the availability of secure versions, and what determines the variance in the installation distribution? Using the largest dataset ever assembled on user updates, tracking server... View Details

Keywords: Cybersecurity; Applications and Software; Technology Adoption; Consumer Behavior

March 2023
Case

Woven Planet - Designing Software for the Car of the Future

By: Gary P. Pisano and Catherine Piner

Founded in 2021, Woven Planet Holdings—a subsidiary of Toyota Motor Corporation—was developing Arene, an automotive software platform consisting of an operating system, development and simulation tools, and a cloud-based service that could store and analyze vehicle... View Details

Keywords: Technology; Automated Driving; Innovation; Organizational Culture; Applications and Software; Safety; Product Launch; Product; Auto Industry; Technology Industry

Educators

2007
Working Paper

Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry

By: Ramana Nanda and Tarun Khanna

This study explores the importance of cross-border social networks for entrepreneurs in developing countries by examining ties between the Indian expatriate community and local entrepreneurs in India's software industry. We find that local entrepreneurs who have... View Details

Keywords: Diasporas; Developing Countries and Economies; Entrepreneurship; Financing and Loans; Cross-Cultural and Cross-Border Issues; Social and Collaborative Networks; Technology Industry; India

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September 2007
Teaching Note

DICOM Group plc and Captiva Software Corp. (TN)

By: Paul M. Healy

Keywords: Applications and Software; Information Technology; Information Technology Industry

June 2003
Article

How Open Source Software Works: "Free" User-to-User Assistance

By: Karim R. Lakhani and Eric von Hippel

Keywords: Information Technology; Applications and Software

04 Mar 2010
Working Paper Summaries

The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services

February 2007 (Revised September 2008)
Case

CMM versus Agile: Methodology Wars in Software Development

A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT department. The decision is proving surprisingly controversial; some of her best developers prefer adopting an "agile" methodological approach instead. Compares and contrasts the CMM and... View Details

Keywords: Innovation and Management; Management Analysis, Tools, and Techniques; Product Development; Business Processes; Information Technology; Applications and Software

Educators