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  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout... View Details
Keywords: by Kristen Senz
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

depends, to a surprising extent, on capable leaders. If boards of directors of public, anonymously-owned companies didn't believe that leadership mattered so much, they wouldn't pay such huge salaries to their CEOs. (By the way, I don't think they are worth that much,... View Details
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 16 Sep 2015
  • Op-Ed

The Real Duty of the Board of Directors

capital. These rights are free from the burdens of ownership. Shareholders thus become temporary, while the corporation is permanent—controlled not by shareholders, but by the board of directors. Under a... View Details
Keywords: by Robert G. Eccles & Tim Youmans
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

of integrity has to do it. In the same way that medical ethics do not compel a physician to do something that violates his or her own personal ethics, corporate law does not require directors to check their sense of right and wrong... View Details
Keywords: by Carla Tishler
  • 01 Sep 2003
  • What Do You Think?

To Whom Should Boards be Accountable?

shareholders to get the best price." In the experience I related, the board decided that the 20 percent discount involved in the sale to the desired bidder was just too much. Influenced in part by large shareholders, the board... View Details
Keywords: by James Heskett
  • 18 Jul 2005
  • Research & Ideas

Time to Rethink the Corporate Tax System?

news for shareholders? In other words, don't lower corporate taxes just mean more profits for shareholders? A: You're absolutely right to think that this could be viewed as a good thing. Indeed, there are a variety of reasons to think of... View Details
Keywords: by Ann Cullen
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

meeting needs of multiple stakeholders will be met with controversy. Those giving McMillon the lowest grades appeared to be gun owners or supporters. As BobG put it, “Anyone who makes a decision to not support a Constitutional right of... View Details
Keywords: by James Heskett; Retail
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

interests of shareholders alone or, those of all stakeholders, including employees and customers? Moris Simson (HBS ISMP 91) Mitel Corporation Those taking issue with these premises generally saw the company's leadership with the support... View Details
Keywords: by James Heskett
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

ago also provided investor-friendly provisions that protected shareholders from abuses by large shareholders, managers, and other corporate insiders—protections that were even better than what was offered in the country in the late 20th... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • March 2011
  • Case

MorphoSys AG: The Evolution of a Biotechnology Business Model

By: Gary P. Pisano, Ryan Johnson and Carin-Isabel Knoop
In the biotech world, the 18-year-old Munich-based company MorphoSys was a rarity: it was profitable. The company achieved this profitability not by developing and selling its own drugs, but by licensing access to its proprietary library of human antibodies. Recently,... View Details
Keywords: Business Model; Profit; Intellectual Property; Rights; Risk Management; Digital Platforms; Product Development; Business and Shareholder Relations; Vertical Integration; Biotechnology Industry; Munich
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  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

and shareholder expectations, and is investing well in its people and information resources. To help companies ensure that the board receives the right information about company strategy and performance, as... View Details
Keywords: by Robert S. Kaplan
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

little guidance. Executives may be tempted to take refuge in the idea that they have fiduciary obligations to maximize shareholder returns, but this is simply a myth—corporate leaders have many responsibilities, but there is no... View Details
Keywords: by Gautam Mukunda
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

online well before any regulatory filing disclosed his holdings in the company. These tactics may have been designed for drama, but the investment strategy and its scale are nothing unusual today. Activist shareholders and the hedge funds... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

the right thing to do is for shareholders as a whole. This uncertainty is a burden on managers and one that will force them not to choose investments, mergers, and accounting decisions based on the details... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

specific mechanics, he is chosen directly or indirectly by the very people he is expected to lead. In addition, his peers also have an ownership interest in the firm. So unlike the senior executives in a corporation, who defer to their bosses' judgment, these senior... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Institutions on the Philippine Frontier Under American Rule, 1898-1918 Authors:Lakshmi Iyer, Noel Maurer Abstract Abstract We examine three reforms to property rights introduced by the United States in the Philippines in the early 20th... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a process that can be used to... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

Book Excerpt: ’The Future of Boards’

greater explicitness. But the economic shock of 2008 appears to have caused many directors to reconsider what their boards had been doing and to question whether they could or should be acting differently. "I really do think it's time for a lot of reflection by boards... View Details
Keywords: by Jay Lorsch
  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

further thought: "Does increasing transparency and visibility of the ratios help increase the ability for shareholders and boards to make better choices?" He commented, "One of the best agents to advocate for the View Details
Keywords: by Jim Heskett

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