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- Faculty Publications (77)
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- All HBS Web (405)
- Faculty Publications (77)
- Web
CEO Leadership - Institute For Strategy And Competitiveness
very costly. It is hard to know what is really going on. You are always sending a message. You are not the boss. Pleasing shareholders is not the goal. You are still only human. These surprises carry some important and subtle lessons.... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to... View Details
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 12 Oct 2011
- First Look
First Look: October 12
shareholders as well as other interested stakeholders with rather elaborate information on the company's operations and strategic activities during the preceding fiscal year. However, in the last two decades and in addition to these... View Details
Keywords: Sean Silverthorne
- 28 Sep 2010
- First Look
First Look: September 28, 2010
economic, institutional, and cultural setting of Germany. Publisher's Link: http://www.chbeck.de/productview.aspx?product=795301&toc=3264 Investor Behaviour in a Nascent Capital Market: Scottish Bank Shareholders in the Nineteenth... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
2010 terms, as a share of national income) were scheduled to revert to Colombian ownership in that year. The money to buy them for the new canal effort, then, would have gone to Bogotá instead of the shareholders in the moribund French... View Details
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
reporting on results and management's decisions. Surprise Six: Pleasing Shareholders Is Not The Goal Warning signs: Executives and board members judge actions by their effect on stock price. Analysts who don't understand the business push... View Details
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
society, but that alterations to the regulation and taxation of ESOPs had made them less beneficial. When he became head of industrials for the global investment firm KKR in 2010, Stavros began experimenting with new approaches to broad-based ownership. “It is the... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
What’s a company’s purpose? Too often it has been hijacked by one extreme or the other claiming it’s either the unbridled pursuit of profit on behalf of shareholders or it’s anything but profit. I also take issue with the idea that... View Details
Keywords: by Ranjay Gulati
- Web
Advisory Board - Entrepreneurship
became executive vice president of sales and marketing. Todd identified and negotiated the naming rights for the Staples Center in Los Angeles, and won a gold "Clio" award for the best retail advertising in the U.S. Under his sales... View Details
- 01 Nov 2011
- First Look
First Look: Nov. 1
short-term profits and returns to shareholders at the expense of worker safety and health, the environment, and society in general. In this article, I argue that a very different logic informs the practices of most high-performing and... View Details
Keywords: Sean Silverthorne
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
authors say. The book explains how power can be shared more evenly among citizens, employees, top executives, and shareholders for the betterment of individuals, organizations, and institutions around the world. "The motive for the book... View Details
Keywords: by Jay Fitzgerald
- 13 Nov 2012
- First Look
First Look: November 13
Newman Abstract This paper shows that product prices determine organizational design by studying how trade policy affects vertical integration. Property rights theory asserts that firm boundaries are chosen by stakeholders to mediate... View Details
Keywords: Sean Silverthorne
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this all paid off in shareholder return, that would be fine. But few organizations can make that claim. In fact, many firms... View Details
Keywords: by Loren Gary
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
their shareholder votes. Meanwhile, several NGOs have built certifications and other monitoring and assessment tools to understand how companies are progressing against their targets. This panel will explore the different mechanisms and... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
different time from operational review meetings. In that way, each meeting has its own frequency, agenda, information system, and participation, as best meets the goals for that meeting. Q: Given the proliferation of tools, how should management choose the View Details
Keywords: by Martha Lagace
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
underinvestment in the economy and managers trying to buy back stocks to appease shareholders while neglecting good investments. Or, worse yet, managers could be trying to boost earnings metrics to flatter themselves. At the same time,... View Details
Keywords: by Dina Gerdeman
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
Company based in Boston, Glassman (HBS MBA '69) said issues such as homelessness, women's rights and outreach to the gay and lesbian community have shaped his own life and the life of his business. Seven years ago, for instance,... View Details
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
150 other companies in signing a Human Rights Campaign letter opposing the legislation. He decided to make no public statements to support or reject the governor’s expected signature of the bill—that is, until Disney’s annual meeting with... View Details
Keywords: by James Heskett