Second Great Divergence - Publications - Faculty & Research

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

stages and managers feel the pressure of deadlines and the rush to close, they often compromise or adjust the criteria they originally created for judging the appropriateness of the deal. Dissent and Debate. David Hume, the great Scottish... View Details

Keywords: by David A. Garvin & Michael A. Roberto

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that great leadership is about having... View Details

Keywords: by Carmen Nobel

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

"interests," or what each side really cares about. Failure to uncover interests often leads to mistakes in our second dimension, deal design, such as treating potentially more cooperative agreements as pure price deals in which... View Details

Keywords: by Martha Lagace

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

can. The second area where Amazon may think it can help is on price transparency: Prices are often opaque in health care. Nobody really knows the price of anything. But it’s a leap to think that by making the prices more transparent, we... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

he succeeded so convincingly playing the game of market capitalism that first emerged in the late 19th century and grew to great influence during the 20th century. This game or system has been dominated in many industries by large,... View Details

Keywords: by Nancy Koehn

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

American League batting champion had the lowest average in decades. Carl Yastrzemski, or as he’s known locally, “Cahl” Yastrzemski, after his great 1967 season (one of the greatest seasons any individual ballplayer ever had) when he won... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

23 Oct 2012
First Look

First Look: October 23

while the second is the dependence of peoples' self-esteem on the extent to which they perceive that others agree with them. Government spending crowds out the charity that ensues from these forces only modestly. Moreover, people's... View Details

Keywords: Sean Silverthorne

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an organization. As much as... View Details

Keywords: by Michael Blanding; Sports

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational processes for how... View Details

Keywords: by Dina Gerdeman

04 Apr 2017
First Look

First Look at New Research, April 4

2012, Leonard uses the momentum to bring The Black List online as a database where unproduced screenplays can be reviewed and discovered by industry experts. Now in 2016, Leonard is considering other avenues for supporting great... View Details

Keywords: Sean Silverthorne

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

only two short sessions in 1959. At the age of 32, Davis coaxed innovative ideas out of his players—among them greats including John Coltrane and Bill Evans—that took everyone by surprise. He also remade the industry, introducing longer,... View Details

Keywords: by Martha Lagace; Music

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

capturing an audience of 56 million viewers. A 60 second spot cost $85,000. Advertisers were hooked from the start. Fast forward to 2019 and the Super Bowl is still one of the most watched events at major network television, but now,... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

Technology Ventures (LTV), offered as a half-course at the beginning of the term, with some students continuing on to work on a field-based project during the second half. The course focuses on the "lean startup" methodology,... View Details

Keywords: by Carmen Nobel; Technology; Computer

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

“In social media, seconds count,” Avery says. “If a company doesn’t respond in real time, other consumers will pile on and it spirals out of control.” If a company has a positive reputation, customers will often defend a brand that’s... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

21 Feb 2005
Op-Ed

Is Business Management a Profession?

scientific reasoning and method appear to be applicable to business, thus helping to legitimate the study of business as an activity within the university. Yet what exactly a "science" of management should study would be puzzled over and debated for a View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

25 Aug 2003
Research & Ideas

Why IT Does Matter

fuzzy logic, and you have the makings of Nicholas Carr's article. Carr's examples of railroads and electric power played out over eighty years, (not forty, as he suggests), turning society, business organizations, and lifestyles inside out. The deeper societal impacts... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

to be great learners and terrific teachers. Furthermore, they are willing to subscribe to a consistent set of values. Q: How do you mean? A: Again, it is what is implied in the guideline of specifying every design, testing with every use,... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

20 Jul 2021
Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

Chapter 11 bankruptcy protection is supposed to allow companies to shed debt and get a fresh start. Ideally, creditors recover most of what they’re owed as the restructured firm begins turning a profit. Yet, more companies are liquidated than rebuilt, giving up the... View Details

Keywords: by Rachel Layne

23 Nov 2020
Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

the highest rates of job loss since the Great Depression,” says co-author Raymond Kluender, an assistant professor in the Entrepreneurial Management Unit at Harvard Business School. “At the same time, we saw a decline in consumer... View Details