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- Faculty Publications (206)
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- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
difference between what had actually happened and what was predicted, solve problems while the information is still fresh. Q: That reminds me of what my high school lab science teacher required. A: Exactly! This is a system designed for... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
of Keynesian theory in the post-war years gave the subject greater prestige, and the 1958 reports on the state of business education in America by the Carnegie Corporation and the Ford Foundation led to a greater emphasis on the social... View Details
- 02 Jul 2013
- First Look
First Look: July 2
to understand them, and be prepared to educate the VC about why his exercising too much power could hurt both parties in the long-term. Maximize trust. Beneath all the financial projections, the VC negotiation is a process in which people... View Details
Keywords: Anna Secino
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
You,” in which Nicholas Kristof wrote, “Some of the smartest thinkers on problems at home and around the world are university professors, but most of them just don’t matter in today’s great debates.” Or the 2015 Chronicle of Higher View Details
- 2012
- Book
The Culture Cycle: How to Shape the Unseen Force That Transforms Performance
By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
Political science has seen a rise in probability forecasts for geopolitical events, with forecasting competitions and blogs like Nate Silver’s fivethirtyeight.com offering probabilities of election results, outcomes of sporting events,... View Details
- June 2022 (Revised August 2023)
- Case
Strategic Innovation at the United Nations: A Network of Ecosystems
By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein
In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details
Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America
Nagle, Frank, Elizabeth J. Altman, and Amy Klopfenstein. "Strategic Innovation at the United Nations: A Network of Ecosystems." Harvard Business School Case 722-363, June 2022. (Revised August 2023.)
- 2010
- Working Paper
Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model
By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas
Erhard, Werner, Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model." Harvard Business School Working Paper, No. 10-091, April 2010.
- 21 Nov 2015
- HBS Case
HBS Cases: Stella McCartney Combines High Fashion with Environmental Values
make a difference. But as you see in the case, it wasn’t easy. Even with her education and background and all the right connections, it took time until the industry took her and her ideas, the sustainability ideas, seriously. That is an... View Details
- 2022
- Chapter
Decarbonizing Academia's Flyout Culture
By: Nicholas Poggioli and Andrew J. Hoffman
Flight is technologically and culturally central to academic life. Academia's flyout culture is built on a set of shared beliefs and values about the importance of flying to being an academic. But flight also generates a large proportion of academia’s carbon emissions,... View Details
Keywords: Carbon Emissions; Air Transportation; Values and Beliefs; Environmental Sustainability; Higher Education; Education Industry
Poggioli, Nicholas, and Andrew J. Hoffman. "Decarbonizing Academia's Flyout Culture." Chap. 10 in Academic Flying and the Means of Communication, edited by Kristian Bjørkdahl and Adrian Santiago Franco Duharte, 237–268. Palgrave Macmillan, 2022.
- June 2020
- Teaching Note
Fossil Fuel Divestment
By: Michael W. Toffel and Sarah Gulick
Teaching note to accompany HBS case 620-093, Fossil Fuel Divestment, by Michael W. Toffel and Sarah Gulick. View Details
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
and older typically resist language mandates more than do 20-somethings, Neeley says the older workers at Rakuten also shared advantages: they often had more education and money to pay for additional private or small-group classes.... View Details
Keywords: by Kim Girard
- Spring 1992
- Article
Student Environmental Organizations
By: Julian Keniry and Brian Trelstad
On campuses around the country, student groups are discovering the benefits of working on projects in cooperation with campus officials. View Details
Keniry, Julian, and Brian Trelstad. "Student Environmental Organizations." New Directions for Higher Education, no. 77 (Spring 1992): 103–112.
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
New Year's Eve 1999 gave revelers a once-in-a-lifetime opportunity for celebration—the exhilarating thrill of ringing in a year that's always had an aura of science fiction mystery. When the champagne corks popped at midnight, however,... View Details
- March 1999
- Teaching Note
Conceptual Overview: "Business and the Environment," An Elective for MBA Students TN
Intended to assist faculty who teach courses on environmental management at business schools. Other people interested in the relationships between business and the environment may also find it useful. View Details
- 04 Feb 2015
- What Do You Think?
Is There a Stanford-Google-Silicon Valley School of Management?
engineering-business graduates. Later, graduates of Stanford's computer sciences department joined the cohort. HP benefitted directly from Stanford's multidisciplinary educational strategy that contributed... View Details
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
science and engineering and applied science but in social science as well. Sometimes it ranks education to the degree that it can on... View Details
- 2019
- Article
Does Big Data Enhance Firm Innovation Competency? The Mediating Role of Data-driven Insights
By: Maryam Ghasemaghaei and Goran Calic
Grounded in gestalt insight learning theory and organizational learning theory, we collected data from 280 middle and top-level managers to investigate the impact of each big data characteristic (i.e., data volume, data velocity, data variety, and data veracity) on... View Details
Ghasemaghaei, Maryam, and Goran Calic. "Does Big Data Enhance Firm Innovation Competency? The Mediating Role of Data-driven Insights." Journal of Business Research 104 (2019): 69–84.
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
former American Association for Higher Education president Russell Edgerton, like watching "Rostropovich and Bernstein conduct a symphony." Six feet tall and loose-limbed, he was constantly on the move, scanning students' faces,... View Details
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
Specifically, Martin Edic points out that "Much of global air business travel, for example, is unnecessary ... (with) broadband connections combined with free VoIP software." Necessary behaviors can be fostered by incentives as well as View Details
Keywords: by James Heskett