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  • 11 Jan 2011
  • First Look

First Look: Jan. 11

supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and discouraged, wondering what, if anything, you've accomplished. You're not alone. As Linda Hill and Kent Lineback View Details
Keywords: Sean Silverthorne
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures By: Brooks, Alison Wood, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang, and Brian Hall Abstract—People often feel malicious envy, a destructive... View Details
Keywords: Dina Gerdeman
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

We show when the owner prefers to license the property in exchange for a royalty and when it prefers to use the property directly. We find that variable royalty arrangements that depend on either audited... View Details
Keywords: Martha Lagace
  • 10 Jun 2014
  • First Look

First Look: June 10

shook hands before integrative negotiations obtained higher joint outcomes (Studies 2a and 2b). Pairs randomly assigned to shake hands were more likely to openly reveal their preferences on trade-off issues,... View Details
Keywords: Sean Silverthorne
  • 12 May 2008
  • Research & Ideas

Accounting Information as Political Currency

Corporate donations to political campaigns reveal a lot about mutual back-scratching in the political and business arenas. Now new research from Harvard Business School reveals that corporate giving may... View Details
Keywords: by Martha Lagace
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Charles C.Y., and Jesse M. Fried Abstract—It’s no secret that the American economy is suffering from the twin ills of slow growth and rising income inequality. Many lay the blame at the doors of America’s largest public corporations. The charge? These firms View Details
Keywords: Sean Silverthorne
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

might be more revealing than people's reactions to questionnaires. "Nearly all of our cognition is below the level of awareness," Zaltman says. "How can we surface it, and relate it to how we think of our jobs, an institution, a cause?"... View Details
Keywords: by Martha Lagace
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core... View Details
Keywords: by Jean Ayers
  • 13 Sep 2011
  • First Look

First Look: September 13

of the most successful and insightful leaders of our time, the CEOs from companies as diverse as Standard Chartered Bank, Infosys, Nokia, Cummins, IKEA, Tata, and Campbell's Soup. The authors reveal how these leaders from around the world... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

set goals around creating value faster than costs (his preferred goal)." Deepak Alse reminded us that "the world of business is an unbounded system! The 'Corporation' is in effect an acceptance of the idea that profit seeking... View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

to put it to an empirical test. The second, Position B, is more pessimistic, she said. "According to this theory, what happens when you bring groups together is you get social comparisons, in-groups and out-groups, where people have a View Details
Keywords: by Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

frequently the case in Latin America, such a license should not be taken for granted, especially when collection of tolls appears to be a rather unpopular means of funding, as revealed from several of our interviews.6 Another example... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

hospitals’ use of managing accruals or cutting discretionary expenditures. Next, I find that hospital managers prefer overbilling to managing accruals (cutting discretionary expenditures) when cutting discretionary expenditures (managing... View Details
Keywords: by Sean Silverthorne
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

designing service interactions so that citizens can see the often-hidden work that government performs. Across three studies, we find that revealing the “submerged state” through operational transparency impacts citizens’ attitudes and... View Details
Keywords: Dina Gerdeman
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

ideas into great businesses and are protected from senior managers who believe out-of-the-box thinkers need a lesson. Should I Stay or Should I Go? Mood Congruity, Self-monitoring and Retail Context Preference Authors:Rohit Deshpandé,... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

programs, your satisfaction with existing networks is not so low that you are crying for a revolution. The same is true of advertising: of course, we would prefer not to be bombarded by irrelevant messages, but on the other hand we have... View Details
Keywords: by Martha Lagace
  • 06 May 2008
  • First Look

First Look: May 6, 2008

series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental... View Details
Keywords: Martha Lagace
  • 06 May 2014
  • First Look

First Look: May 6

  Publications August 2013 Cambridge University Press Democracy and Its Elected Enemies: American Political Capture and Economic Decline By: Rosefielde, Steven, and Daniel Quinn Mills Abstract—Democracy and Its Elected Enemies reveals... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

vague, unrealistically grandiose goals. The research also revealed ways in which top managers can avoid these traps. Read the paper: http://www.mckinseyquarterly.com/Governance/Leadership/How_leaders_kill_meaning_at_work_2910 Fiduciary... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 20 Jan 2015
  • First Look

First Look: January 20

over the first thirty-four years of the FASB (1973-2006). We examine the influence of auditors' lobbying incentives arising from three basic factors: managing expected litigation and regulatory costs; catering to clients' preferences for... View Details
Keywords: Sean Silverthorne

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