Publications

March 1979 (Revised June 1983)
Case

Microwave Ovens: The Retail Brands

January–February 2000
Article

Patterns of Disruption in Retailing

By: Clayton M. Christensen and R. S. Tedlow

Keywords: Disruption; Sales

January 2020
Teaching Note

Vispera: Visual Intelligence for Retail

By: Yael Grushka-Cockayne

July 1994
Article

Retail Pricing and Advertising Strategies

By: R. Lal and C. Matutes

Keywords: Price; Strategy; Advertising

29 Dec 2008
News

Retailers Brace for Major Change

21 Nov 2021
News

How Retailers Can Improve Self-Checkout

March 2012
Case

Home Depot and Interconnected Retail

By: Jose B. Alvarez, Zeynep Ton and Ryan Johnson

July 1982 (Revised June 1985)
Supplement

U.S. Retail Coffee Market (C)

Supplements the (A) and (B) cases. Designed as an in-class handout at the end of Day Two. View Details

1997
Working Paper

A Methodology for Retailing Analysis

By: David E. Bell

Read Now

09 Jun 2021
News

How the Retail Workforce Has Changed for Good

November 2019 (Revised December 2020)
Case

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

By: José B. Alvarez, Carla Larangeira, Jenyfeer Martinez Buitrago and Miguel Diaz Moreno

Grupo Éxito, a leading South American retailer, faced declining market shares in Colombia in 2019 with the arrival of low-cost competitors and emerging digital trends. Originally founded in Medellín, Éxito had over the course of its seventy-year history evolved from a... View Details

Keywords: Grocery; Market Share; Information Technology; Trends; Competitive Strategy; Retail Industry; Colombia; Latin America

November 2005
Class Lecture

The Revolution in Retailing (FSS)

By: David E. Bell

23 Jun 2015
News

Are America's Biggest Retailers Having A Wardrobe Malfunction?

October 2020 (Revised February 2021)
Case

Twiga Foods: Revolutionizing African Retail (A)

By: Shikhar Ghosh, Pippa Tubman Amerding and Wale Lawal

Twiga is a leading agricultural produce supplier in Kenya offering services to mostly informal retailers. Under Peter Njonjo, a co-founder and Twiga’s new CEO, the company is considering multiple options for expanding its business, including offering packaged foods and... View Details

Keywords: Leadership; Expansion; Growth and Development Strategy; Organizational Structure; Retail Industry; Nairobi

04 Aug 2022
News

Is Ecommerce the Antidote to Ongoing Retailer Challenges?

May 2013 (Revised April 2015)
Case

Ron Johnson: Retail at Target, Apple, and J.C. Penney

By: Das Narayandas, Kerry Herman and Lisa Mazzanti

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details

Keywords: Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States

05 May 2020
News

China Tariffs and Coronavirus a Double Hit to American Retailers

Winter 2014
Article

Retail Inventory: Managing the Canary in the Coal Mine!

By: Vishal Gaur, Saravanan Kesavan and Ananth Raman

Retail inventory is a statistic that is closely watched by retailers as well as their investors, lenders, and suppliers. Retailers not only benefit from inventory, but also bear the cost of excess inventory. Investors, lenders, and suppliers interpret this statistic... View Details

Keywords: Financial Condition; Retail Industry