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    Ryan W. Buell

    Ryan W. Buell is a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches View Details

    Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
    • Web

    Podcast - Business & Environment

    redesigning iconic products like the Billy bookcase to make them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, and how investments like RetourMatras are developing... View Details

      Paul W. Marshall

      MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

      Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
      • 07 Jul 2022
      • HBS Case

      How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

      They just can't keep up with it.” The couple turned to venture capitalists with little experience in food and beverage businesses, and with the addition of bank loans, backed by a personal guarantee, were able to raise $20 million. To... View Details
      Keywords: by Pamela Reynolds
      • Web

      Finance - Faculty & Research

      debt held by the domestic banking sectors of Eurozone countries was more than twice its 2007 level. We show that this type of increasing reliance on the domestic banking sector for absorbing government bonds... View Details
      • Web

      Business & Environment - Faculty & Research

      Regulations, and Reforms ; Governing and Advisory Boards ; Lawfulness ; Lawsuits and Litigation ; Measurement and Metrics ; Corporate Social Responsibility and Impact ; Business and Shareholder Relations ; Social Issues ; Retail Industry... View Details
      • 20 May 2014
      • First Look

      First Look: May 20

      aimed at curbing the entry of large retail stores have been introduced in many countries to protect independent retailers. Analyzing a planning reform launched in the United Kingdom in the 1990s, I show that independent View Details
      Keywords: Sean Silverthorne
      • Research Summary

      Overview

      By: Ryan W. Buell
      From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
      Keywords: Service Operations; Customer Satisfaction; Customer Retention; Customer Behavior; Operational Transparency; Customer Compatibility; Engagement; Customers; Decision Making; Design; Management; Operations; Quality; Relationships; Social Psychology; Technology; Value; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry

        Rosabeth M. Kanter

        Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

        Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
        • Person Page

        Media

        Media

        This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

        • 03 Mar 2009
        • First Look

        First Look: March 3, 2009

          Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details
        Keywords: Martha Lagace

          Peter Tufano

          Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

          Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
          • 01 Dec 2023
          • News

          The Imposter Among Us

          thought it was crazy that they bet on me to establish this new capability, all based on the assumption I was a computer expert because I had a Mac computer. (Yes, the first 1984 Mac.) The first retail call was in three weeks, which didn’t... View Details
          Keywords: Business Schools & Computer & Management Training; Educational Services
          • 17 Aug 2010
          • First Look

          First Look: August 17

          analyze conditions under which these attack types are likely to succeed. Download the paper: http://www.hbs.edu/research/pdf/07-104.pdf Unstable Equity? Combining Banking with Private Equity Investing Authors:Lily Fang, Victoria Ivashina,... View Details
          Keywords: Martha Lagace
          • 01 Dec 2023
          • News

          Rounding the Bend

          Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
          Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
          • Web

          About - Race, Gender & Equity

          relations in organizations with a focus on leadership, identity, and organizational culture change. Examples of her past research include studies of men and masculinity on offshore oil platforms; the impact of racial diversity on retail... View Details
          • 02 Nov 2010
          • First Look

          First Look: November 2, 2010

          Greenwich, Connecticut, that is considering offering a wholly new line of product to retail investors, namely the ability to invest in the price phenomenon known as momentum. There is a large body of empirical evidence supporting momentum... View Details
          Keywords: Sean Silverthorne
          • 16 Jul 2013
          • First Look

          First Look: July 16

          Alan Morrison Abstract—Existing studies suggest that systemic crises may arise because banks either hold correlated assets or are connected by interbank lending. This paper shows that common regulation is also a conduit for interbank... View Details
          Keywords: Anna Secino
          • 11 Jun 2013
          • First Look

          First Look: June 11

          shadow banking system-are outweighed by the risks inherent in this new approach to credit delivery. 2006 Harvard Business Review In Search of a Second Act: Riding the Popularity of a Great First Product Is Easy; Finding the Next One Is... View Details
          Keywords: Carmen Nobel
          • 01 Oct 2001
          • Research & Ideas

          How To Make Restructuring Work for Your Company

          attracting new business from corporate and retail customers. The merger was therefore also viewed as a vehicle for increasing top-line revenue growth. Internal cost cutting alone would not have enabled either View Details
          Keywords: by Stuart C. Gilson