Publications

June 1987 (Revised September 1987)
Case

Semiconductors: U.S. Response to Japanese Ascendency

By: Malcolm S. Salter

Keywords: Competition; Trade; Business and Government Relations; Semiconductor Industry; Japan; United States

Fall 2014
Article

Price Restrictions in Multi-sided Platforms: Practices and Responses

By: Benjamin Edelman and Julian Wright

In connecting buyers to sellers, some two-sided platforms require that sellers offer their lowest prices through the platform, disallowing lower prices for direct sales or sales through competing platforms. In this article, we explore the various contexts where such... View Details

Keywords: Intermediaries; Strategy; Pricing; Vertical Restraints; Price; Distribution Channels

27 Jul 2018
News

Electricity generation drives need for natural gas demand response

2022
Chapter

Responsible Leadership and Transformative Cross-sector Partnering

By: James E. Austin, M. H. Jaén, E. Reficco and A. Vernis

March 27, 2020
Other Article

Lessons from Italy's Response to Coronavirus

By: Gary P. Pisano, Raffaella Sadun and Michele Zanini

Policymakers in many parts of Europe and the United States are struggling to bring the rapidly spreading Covid-19 pandemic under control. In doing so, they are repeating many of the mistakes made in Italy, where the pandemic turned into a disaster. A major contributing... View Details

Keywords: COVID-19; Health Pandemics; Crisis Management; Government and Politics; Decision Making; Italy

Read Now

spring 1986
Article

Delegating Pricing Responsibility to the Salesforce

By: R. Lal

Keywords: Price; Sales; Employees

January 2001
Background Note

Responsibilities & Rights of Family Shareholders of a Family Business

By: John A. Davis

Describes the major responsibilities and rights of family shareholders of a family owned business. View Details

Keywords: Family Business; Rights; Business and Shareholder Relations

Educators

August 2009
Case

SK Telecom: Pursuing Happiness through Corporate Social Responsibility

By: Christopher Marquis, Kwang Y. Ryu, Philip H. Mirvis and Bobbi Thomason

Since 2006, SK Telecom has worked to develop strategic corporate social responsibility (CSR) programs that are aligned with its business operations and corporate mission. The case tracks the original assessment process the company went through and successive... View Details

Keywords: Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Corporate Strategy; Telecommunications Industry; South Korea

Educators

25 Aug 2017
Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example,... View Details

Keywords: by Gautam Mukunda

December 2020 (Revised October 2021)
Supplement

Responsive Working at PepsiCo UK (B)

By: Amy C. Edmondson and Nancy Boghossian Staples

Supplements the (A) case. View Details

2009
Casebook

Managing Crises: Responses to Large-Scale Emergencies

By: Arnold M. Howitt and Herman B. Leonard

This casebook provides an organized treatment of the major challenges associated with managing large scale disaster events, including discussion of systematic methods of organizing disaster response, preparing in advance for disaster situations, and distinguishing... View Details

Keywords: Crisis Management; Planning; Natural Disasters

June and September 2006
Article

Beyond Katrina: Improving Disaster Response Capabilities

By: Herman B. Leonard and Arnold M. Howitt

Keywords: Natural Disasters

May 1993 (Revised October 1993)
Case

Vanity Fair Mills: Market Response System

Describes the "Quick Response" program developed by Vanity Fair Mills (VFM), a division of the VF Corp. Beginning in 1989, VFM reorganized its manufacturing systems, invested heavily in computer and telecommunications equipment, and formed "partnership" agreements with... View Details

Keywords: Organizational Change and Adaptation; Logistics; Distribution Channels; Manufacturing Industry

2003
Chapter

Managing Across Borders: New Organizational Responses

By: Christopher A. Bartlett and Sumantra Ghoshal

Keywords: Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Organizational Change and Adaptation

27 Aug 2009
News

Taking the responsible route to success

27 Mar 2020
News

Lessons from Italy’s Response to Coronavirus

2013
Book

The Good Struggle: Responsible Leadership in an Unforgiving World

By: Joseph L. Badaracco Jr.

The question of how to lead successfully and responsibly is crucially important in our uncertain, high-pressure, turbulent world. In this book, Joseph Badaracco answers this question in practical and, at times, provocative ways. View Details

Keywords: Ethics; Leadership Style

2017
Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah

The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details

Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India

April 2020 (Revised October 2020)
Case

Unilever's Response to the Future of Work

By: William R. Kerr, Emilie Billaud and Mette Fuglsang Hjortshoej

In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever’s Future of Work... View Details

Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe

Educators