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  • All HBS Web  (1,252)
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    • Research  (451)
    • Events  (4)
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  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

often too big to have everyone participate on the board so the board starts to become representative. Plus, shareholders recognize the value in having the objective, professional experience of external board members. I see... View Details
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

Henry B. Hyde of the Equitable Life Assurance Society published Hints for Agents, which contained persuasive arguments for company representatives to rehearse. Canvassers for the American Bible Society carried booklets with helpful... View Details
Keywords: by Walter A. Friedman
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

serial entrepreneur and leadership coach. Unleashed, their second book, reflects the married couple’s passion for sharing the knowledge and experience they have gained through years as “accelerators of action.” Kristen Senz: How did you... View Details
Keywords: by Kristen Senz
  • 14 Apr 2015
  • First Look

First Look: April 14

theoretical understanding of brand relationship phenomena and ideas for practical application from experiments and execution in commercial practice. Strong Brands, Strong Relationships will be the perfect read for marketing faculty and... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

problem-solving process. When the two parties involved are buying and selling committees representing different organizational jurisdictions within their organizations, and perhaps different levels of management, the necessity for... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

high learning cost for surgeons and OR teams. As one surgeon we interviewed joked, '[MICS] represents a transfer of the pain—from the patient to the surgeon.' "The new technology not only changes team member's tasks," they... View Details
Keywords: by Hilah Geer
  • 15 Sep 2015
  • First Look

September 15, 2015

decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point products. Finally, we estimate an... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

below, Frazier provides insights into this turbulent period of American history with Tsedal Neeley (@tsedal), the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Topics ranged from corporate America’s role in hiring more African... View Details
Keywords: by Staff; Pharmaceutical
  • 11 Mar 2014
  • First Look

First Look: March 11

"dynamic trajectories" perspective. We collect and analyze a unique dataset of all entry and exit events for Fortune 50 and FTSE 50 firms (as of 1991) in India in the period from 1858 to 2013 and, additionally, we document detailed case studies of four MNEs... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

(c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of bounded... View Details
Keywords: Martha Lagace
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

of genius with each other. It represents a tool for co-design between academics and those in practice. The academic's task would be to harness leaders' varied experiences to create an action theory of... View Details
Keywords: by Martha Lagace; Education
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

conduct laboratory experiments that explore how gender stereotypes shape beliefs about ability of oneself and others in different categories of knowledge. The data reveal two patterns. First, men’s and women’s beliefs about both oneself... View Details
Keywords: Dina Gerdeman
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Professor of Business Administration. Tip: Use COVID-19 as a time to reflect Make time for introspection. The coronavirus represents a historic inflection point that is likely to forever change us, as did the assassination of President... View Details
Keywords: by Sean Silverthorne
  • 10 Jun 2014
  • First Look

First Look: June 10

experiences seem to have that undeniable "wow" factor, while others disappoint customers? Perhaps there's no better place to turn to than the world of magic. Consider that leading magicians are constantly under pressure to come... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

importance of processing one’s crucibles: people need not feel like victims or stuff their experiences deep inside themselves. Rather, by understanding themselves and reframing their experiences, they can find the pearl inside that View Details
Keywords: by Bill George
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

on-the-ground advocacy—to go get a free eye exam or a blood pressure check-up. Easy. Your basic principles of sales and promotion will carry the day. If your charge is minimizing smoking or drug use, well, your job becomes rather more complicated. Still, your View Details
Keywords: by Martha Lagace
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

to the CEO. In many cases, the chief legal officer should be a member of the top management team who is expected to weigh in on all issues, not just represent the legal function. Q: What managerial levels are we talking about here? A:... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

combat ranking biases, web developers have created “fair-ranking algorithms” that try to serve up a more equitable list of relevant results in a search query. For example, a fair-ranking algorithm might ensure women and other underrepresented groups, including people... View Details
Keywords: by Michael Blanding; Technology
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