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  • All HBS Web  (440)
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    • News  (130)
    • Research  (206)
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  • Faculty Publications  (109)

Show Results For

  • All HBS Web  (440)
    • People  (1)
    • News  (130)
    • Research  (206)
    • Multimedia  (1)
  • Faculty Publications  (109)
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  • 19 Jun 2012
  • First Look

First Look: June 19

provide potable water services to rural and urban India where the public infrastructure does not exist. Past efforts have been stymied by rural operations problems including expensive technologies, challenging View Details
Keywords: Sean Silverthorne
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked... View Details
Keywords: by Martha Lagace
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

ultimately reach some sort of agreement on transportation funding. The current two-year highway bill is set to expire Nov. 1, and the trust fund that relies on the gasoline tax is expected to run short of money during the summer highway... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

repairs and routine service. "The short-term benefit of failing a vehicle pales in comparison to the long-term benefit of retaining the customer's service and View Details
Keywords: by Carmen Nobel; Auto
  • 11 Mar 2014
  • First Look

First Look: March 11

Maintenance of Certification Examinations By: Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes Abstract—Context: Physicians can demonstrate mastery of the knowledge that supports... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

release data on public works requests for repairs such as potholes, graffiti, and broken streetlights. Using a cell phone application developed by the mayor's office, citizens can request service by snapping... View Details
Keywords: by Michael Blanding
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

subject himself to intense questioning by regulators and the media. Then he should make a personal commitment to every Toyota customer to repair the damage, including buying back defective cars. 7: Go on... View Details
Keywords: by William George; Auto
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

open competition. If you were to divide up the Japanese government's energies between repairing ailing industries and spurring on new ones, how would you do that? Not to be too provocative here, but I would... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 23 Jul 2020
  • Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

The fiscal and monetary response to the coronavirus pandemic has been emergent, global, and deep. Some countries have more sophisticated fiscal and monetary tools—and the... View Details
Keywords: by Rachel Layne
  • 19 Jul 2016
  • First Look

July 19, 2016

maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade,... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

List: Ratings Pioneer Turns 20 In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

children from Pakistan. It's probably one of the nicest things anyone could have done to repair Indo-Pak relations and reduce the possibility of nuclear war. He has done it beautifully. He has a colleague... View Details
Keywords: by Martha Lagace; Health
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

government, the different agencies, and ultimately the suppliers,” says Harvard Business School Assistant Professor Jonas Heese, one of the study’s authors. “What we document, at a very high level, is that while allegations can shake that... View Details
Keywords: by Kristen Senz; Service; Construction
  • 17 Jun 2014
  • First Look

First Look: June 17

Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S.... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

roast beans—becoming one of only a small group of people in Starbucks' history to be judged qualified to do so. As a teenager, Michael Dell enjoyed taking complex computers apart, repairing or upgrading them, View Details
Keywords: by Martha Lagace
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

HealthPartners, an independent nonprofit that is one of three health maintenance organizations (HMOs) in the Minneapolis market. HealthPartners has an enrollment of about 675,000 people, and its network... View Details
Keywords: by Martha Lagace; Health
  • 12 Nov 2014
  • Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

deferred maintenance on the technological infrastructure needed to attract global capital. It is time for Congress to finish the job and pass bipartisan legislation that can undergird the nation's housing... View Details
Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate
  • 05 May 2003
  • Research & Ideas

What It Takes to Restore Trust in Business

American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is... View Details
Keywords: by Martha Lagace; Financial Services
  • 21 Oct 2013
  • Research & Ideas

Missing the Wave in Ship Transport

12-month contracts, where the lessor pays for fuel and insurance and the owner pays for the crew (about $6,000 a day), along with maintenance and... View Details
Keywords: by Kim Girard; Transportation
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

strategic implications for attaining that. For example, within their portfolios, businesses and nonprofits might wish to continue to have several philanthropic relationships as relatively low maintenance... View Details
Keywords: by James Austin
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