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Show Results For
- All HBS Web
(218)
- People (1)
- News (86)
- Research (113)
- Multimedia (1)
- Faculty Publications (49)
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
repair a CAT scan machine that had not yet failed. As he was confronted by puzzled hospital administrators, the machine indeed stopped functioning. More recently, many of us have heard the story about the Target customer who was sent... View Details
Keywords: by James Heskett
- 03 Mar 2010
- What Do You Think?
To What Degree Does “Identity” Affect Economic Performance?
is) a disconnect between the identity (employees) experience in their workplace and the identity valued in their organizations' business models." Dr. Kervokian asks, "What exactly is the new American dream ?" Mark Clark worries that " in the rush to... View Details
Keywords: by Jim Heskett
- 17 Jun 2014
- First Look
First Look: June 17
Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in need of View Details
Keywords: Sean Silverthorne
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
maintenance and repair parts and equipment in the U.S., had just held its November 2014 board meeting. The meeting had been productive but not without some soul searching for both the company’s management team and financial sponsors. Was... View Details
Keywords: Sean Silverthorne
- 08 Jun 2023
- Blog Post
Koppert Cress: Macro Greenhouses, Microgreens
expertise is needed in a given area in order for a producer to maintain and repair the equipment, access the required nutrients for plants, and generally create the appropriate growing conditions to enable the operation to thrive. While... View Details
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
magnitude of the responsibility is incomparable. For example, the repair and maintenance of levees is a task requiring long-term vision and effort difficult to muster in a political environment in which deferred maintenance is an easy and... View Details
Keywords: by James Heskett
- 25 Apr 2024
- Blog Post
Climate Stories: Water Series - Episode #18: Tom Ferguson (MBA 2014) Venture Capitalist and Water Evangelist
opportunities are wide ranging including sanitation, water pipe repair and replacement, wastewater treatment, increasing access to and efficiency of irrigation, utility control and monitoring software. The list is very long indeed. Tom is... View Details
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
productivity, says Professor Gail J. McGovern. In this Q&A, she discusses what executives can do to repair the split and introduces a new diagnostic tool for measuring marketing performance used in the HBS Executive Education program.... View Details
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is not enough. The process of... View Details
- 01 Feb 1998
- News
Short Takes
abandonment - refusing to repair a broken product. "People feel most satisfied with their purchases when they can put the paradoxes of technology in relative balance in their lives," says Fournier. Fournier hopes this research will prompt... View Details
Keywords: Judith A. Ross
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 01 Apr 2021
- Blog Post
An Aerospace Engineer Provides a Lift for Underrepresented Innovators and Entrepreneurs
different challenges. “Whenever there was damage to the wing, tailfin, or landing gear, I would get a call from an airline, any time of day or night (it always seemed like everything went wrong at 3 a.m.), and I would work with them through the repair,” she said. “I... View Details
- 13 Oct 2016
- News
Adding Muscle to the Fight Against Disease
of directors in terms of what should be most important in my life and career. The positive impact they are having across a variety of industries and in their own communities helps guide my personal and professional ambitions.” Repairing... View Details
Keywords: Deborah Blagg
- Web
Articles - Institute For Strategy And Competitiveness
approach, starting with accurate measurement of the outcomes and costs associated with repairing orthopedic conditions such as knee and hip arthritis and rotator cuff tears. View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
of return to the economy that the government has ever realized" What if the proposed investment in infrastructure were split into two major programs, one for physical repair and construction and one for human development? Let’s... View Details
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
leader—"Builds enduring greatness through a paradoxical blend of personal humility and professional will"—except for the fact that he has been plagued with bad decisions regarding his choices for senior management positions and a reluctance to View Details
Keywords: by Jim Heskett
- 01 Oct 2001
- News
Q&A: Orin Smith
work was under way to repair damage done by February's 6.8 magnitude earthquake. Despite this activity — to say nothing of the high-octane pace of Starbucks' growth — Smith was calm and seemingly unflappable, quite the opposite of the... View Details
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
Repairing the damage With Uber’s daily management now in the hands of 10 executives—and Kalanick remaining on the board of directors—the company faces immediate challenges: It must fill several high-level vacancies, smooth over relations... View Details
- 14 Apr 2014
- Research & Ideas
Difficulties for Women Bridging Racial, Generational, and Global Divides
the participants offered the most negative assessments for the conflicts involving Sarah and Anna—both in terms of the likelihood that they could repair their relationship, and the likelihood that their argument would hurt workplace... View Details
Keywords: by Carmen Nobel
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
countries in our globally linked economy have barely begun to address the problem. Even if substantial progress is made in the United States by century's end, the global fallout from the explosion of the Y2K time bomb may be severe. A recent ABC News report predicted... View Details