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Show Results For
- All HBS Web
(644)
- People (4)
- News (123)
- Research (278)
- Events (3)
- Multimedia (3)
- Faculty Publications (161)
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- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
TikTok knows what users care about, it serves them more content they may enjoy. Users feed the app data all the time because TikTok makes it fun to create and consume. And the algorithm can then serve a wider variety of content to see what may resonate, View Details
- 13 May 2024
- Research & Ideas
Picture This: Why Online Image Searches Drive Purchases
“headphones,” with suggested refinements like “noise-cancelling headphones,” aided by images and text. Farronato wrote the paper with Lu Fang and Zhe Yuan of Zhejiang University; Yanyou Chen of the University of Toronto; and Yitong Wang,... View Details
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
bureaucracies do have decision-making responsibilities. Dean Dastvar put it this way: “Bureaucracy, in some form, is not necessarily an evil but rather a tool which can be refined generation after generation There is a need for reform so... View Details
Keywords: by James L. Heskett
- Research Summary
Automotive Product Development
At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
Owners & Entrepreneurs. The answers are already starting to come in, thanks to initial results from a pilot test of “The Entrepreneurial Leader: Self Assessment” survey taken by 1,300 HBS alumni. Results allowed the researchers to View Details
Keywords: by HBS Working Knowledge
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
something the airline takes very seriously." Beyond The Core The JetBlue case fits well with the overall course focus of growing and refining an operating model, Huckman says. "After you spend time perfecting your operation, you... View Details
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Teaching Interest
Decision Making Under Uncertainty
By: David E. Bell
Many of the decisions we face are made complicated by having uncertain consequences: how should I set my inventory when I don’t know what demand will be, should I refinance my mortgage when rates might go lower, how big a bet shall I make in a new business, and so... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal... View Details
- 01 Oct 2009
- Working Paper Summaries
Systemic Risk and the Refinancing Ratchet Effect
- Teaching Interest
Overview
Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
- July 2018 (Revised July 2018)
- Teaching Note
Argentina Power—Don’t Cry for Me Argentina
By: Nori Gerardo Lietz and Sayiddah Fatima McCree
Teaching Note for HBS No. 218-041. This case concerns a complex potential energy infrastructure investment in Argentina by a global conglomerate shortly after Mauricio Macri (“Macri”) became President of Argentina in 2015. The central issues are (i) why was a country... View Details
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
value. Through their leadership they encouraged other corporate leaders to embrace this multi-stakeholder approach. Harvard Business School’s Michael E. Porter called this idea “creating shared value” in January 2011. Let’s examine how each of these leaders View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
segments and believe that this alone is an indicator that they have now made the shift toward an outside-in perspective. Frequently such firms still remain fundamentally oriented toward pushing products, albeit in a more refined and... View Details
- 09 Nov 2021
- Research & Ideas
The Simple Secret of Effective Mentoring Programs
need mentoring, they are likely to see, at best, only marginal productivity gains, while broad-based mentoring programs, with no opt-out provision, are likely to generate more impressive results, says Stanton. The companies that stand to benefit most stay flexible,... View Details
Keywords: by Jay Fitzgerald
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
languages and possess unique cultural norms around meeting styles would benefit from in-person meetings, whereas people who speak the same language and operate meetings similarly won’t realize the same benefit. Choudhury hopes business leaders consider the research... View Details
- 09 Nov 2016
- Op-Ed
6 Lessons from Donald Trump's Winning Marketing Manual
register. It did for Trump, but not for Clinton. Close the sale. Political marketing requires you win a plurality of votes not every day but on a single day once in four years. Timing is everything. Trump learned what worked and what didn't work as the campaign... View Details
Keywords: by John A. Quelch
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
is doing, but “sideways” is rarely the right direction. For example, in early 2016, leaders of the package delivery venture Shyp were refining the company’s business model and dialing back earlier expansion moves in search of profit.... View Details
Keywords: by Danielle Kost
- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
and projects as you refine your pitch and develop more confidence. 7. For major solicitations, you should prepare a detailed call report shortly after the visit. Prospective donors have quirks and preferences that are really important for... View Details
Keywords: by Danielle Kost
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
motivation. And if this happens early enough, entrants don't have the time to refine their asymmetric skills. The result is often a bruising battle for market share. This concept helps explain the no-win situation facing many players in... View Details