Recommendation Performance - Publications - Faculty & Research

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the time while performing nearly perfectly with white... View Details

Keywords: by Scott Van Voorhis; Technology

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Encourage employees to talk about race After two... View Details

Keywords: by Dina Gerdeman

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

size certainly, families generally benefit from having a family council. The family council can perform all of the following duties: Plan family assembly meetings, which otherwise the CEO usually has to arrange. Discusses current... View Details

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55749 forthcoming Review of Economics and Statistics Healthy Business? Managerial Education and Management in Healthcare By: Bloom, Nicholas, Raffaella Sadun, Renata Lemos, and John Van Reenen Abstract— We investigate the... View Details

Keywords: Dina Gerdeman

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

sources and gather new perspectives." Bennett and Lemoine recommend reaching out “to partners, customers, researchers, trade groups, and perhaps even competitors” in times of uncertainty, in order to understand the impact of this... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

functioning of an effective board of directors, which is legally elected by the owners and has legal responsibilities and powers. My recommendations about a board of directors also apply to a board or council of advisors, one that is... View Details

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

and that this difference is associated with significant performance differentials. We propose three possible reasons for the managerial gap of founder CEO firms: a) informational problems preventing a clear understanding of the weakness... View Details

Keywords: Carmen Nobel

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

recommend approaching early-days hiring: First 20-30 employees. If you have inexperienced managers, review candidate resumes together with them and establish selection guidelines for what qualifies a candidate for a round of interviews.... View Details

Keywords: by Julia Austin

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

you are each coming from. Most importantly, these types of conversations don’t stop once you agree to be cofounders; they should be ongoing throughout the life of your venture as each cofounder and the relationship matures. Finally, I View Details

Keywords: by Julia Austin

28 Apr 2009
First Look

First Look: April 28, 2009

in the past and now influence clinical trials and participate in regulatory decision-making. Yet these developments are far from universal and are taking very different forms around the world. Building on data showing that pharmaceutical firms headquartered in the... View Details

Keywords: Martha Lagace

23 Jun 2009
First Look

First Look: June 23

recommended by theory, top marginal income tax rates have declined, marginal income tax schedules have flattened, redistribution has risen with income inequality, and commodity taxes are more uniform and are typically assessed on final... View Details

Keywords: Martha Lagace

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning functions in one office,... View Details

Keywords: by Loren Gary

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

organizations that want to change, it’s completely accessible. You see both the capability and the motivation, whereas before maybe you had the motivation but not the capability. And now the business case for DEI is overwhelmingly clear. If you want to skyrocket View Details

Keywords: by Jen McFarland Flint

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details

Keywords: by Martha Lagace

16 Mar 2015
Research & Ideas

Advice on Advice

example, before making every little decision—are viewed as overly dependent and receive lower performance ratings from their bosses, but then again, people who rarely seek advice receive lower performance... View Details

Keywords: by Dina Gerdeman

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

up a task force to determine the extent of the problem and evaluate proposed fixes, some of which Luca had recommended and described in a Harvard Business Review article coauthored with Ray Fisman. The company has since made a series of... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

"discipline"—mathematics, economics, sociology, and psychology, among others. These recommendations were received warmly by business schools seeking to improve their reputations and acceptance in the academic community. Many... View Details

Keywords: by James Heskett

25 Oct 2011
First Look

First Look: October 25

insufficient) risk, forgo profitable projects, and ignore the cost of capital. We describe the causes of the problems associated with widely prevalent executive bonus plans and offer our recommendations for fixing them. We focus on... View Details

Keywords: Sean Silverthorne

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

domains. But we are concerned about the simple specification of stretch goals that permeates the goal setting and management by objectives literature. Q: How can goal setting go wrong? A: When people focus on a specific stretch goal, and fail to View Details

Keywords: by Sean Silverthorne

Publications