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  • All HBS Web  (849)
    • People  (3)
    • News  (512)
    • Research  (225)
    • Multimedia  (7)
  • Faculty Publications  (66)

Show Results For

  • All HBS Web  (849)
    • People  (3)
    • News  (512)
    • Research  (225)
    • Multimedia  (7)
  • Faculty Publications  (66)
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  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

Chinese national, and deliver it to him in person. Recalls Klump, "I had achieved success, was enjoying rapid promotions, and worked well with my manager. When it came time for him to receive feedback, he encouraged direct... View Details
Keywords: by Garry Emmons
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

inspiring to unsettling. One of the seven women in the Class of 1967 recalls a supportive group of male classmates, one of whom told her, "You're a shining light, and we want you to know how much we appreciate you." But another... View Details
Keywords: by Carmen Nobel; Education
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

application aside and asked whether I'd like to get a doctorate instead," recalls Light. After discussions during a visit to the campus, Light agreed to enter a new doctoral program in decision and control theory, a joint program... View Details
Keywords: by Roger Thompson; Education
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 01 Mar 2010
  • Op-Ed

A Golden Opportunity for Ford and GM

Toyota's tragic automobile recalls offer a historic opportunity for Ford's CEO Alan Mulally and General Motors' new CEO Ed Whitacre. After years of decline, they can reestablish the preeminence of American-made autos if they are wise at... View Details
Keywords: by Bill George; Auto
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

part of the physician's learning and socialization. The first incision is something few physicians forget. That procedure is reproduced time after time, in country after country, and provides a seminal building block of medical education (Boulware et al. 2004). As a... View Details
Keywords: by Michel Anteby; Health
  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

'86). She is global marketing director at Baxter Healthcare. She recalled that while living in the United Kingdom, her children started a lemonade stand but few potential customers even gave it a second glance. In the U.S., she said, you... View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

Recall In one experiment, Zhang hired 169 college undergrads to keep daily diaries of their summer internships, with the understanding that Zhang would hold on to the diaries in a "time capsule" to be opened at a later date. The interns... View Details
Keywords: by Carmen Nobel; Education
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

impacts how the funds may be used. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810008-PDF-ENG Purchase this Supplement (B):http://cb.hbsp.harvard.edu/cb/product/810013-PDF-ENG Purchase this Supplement... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

2006, reflected together on how far the company had come over the past two years. Both recalled meetings in which top executives simply read out activity reports to help prepare a previous CEO for a largely ceremonial board meeting. These... View Details
Keywords: Martha Lagace
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

Those rituals need not be elaborate or public; they just need to be deliberate. In the course of their research, Norton and Gino asked subjects to recall rituals they had performed after suffering a loss. They were surprised to discover... View Details
Keywords: by Carmen Nobel
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

seeing my brilliant ideas—which I just knew were right—not work." To that end, Cook said leaders should take care not to squelch a team member's new idea too soon, even if it sounds unreasonable. He recalled scoffing at a proposal,... View Details
Keywords: by Carmen Nobel; Financial Services
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

employees, too. During the first summer, the embeds quickly discovered the crux of the transparency problem, which Bernstein recalls in his paper The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

recalls Quattrone telling an analyst who wanted to issue a less than flattering report about a client. `Do you want to work in this firm? Do you want to be a team player? When it comes time for bonus review, all this will be remembered.'... View Details
Keywords: by D. Quinn Mills
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

supplement:http://cb.hbsp.harvard.edu/cb/product/511075-PDF-ENG On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 Clayton Rose, Sandra J. Sucher, Rachel Gordon, and Matthew PrebleHarvard Business School Case 311-029 :... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2003
  • Research & Ideas

Web Services

Movie buffs may recall that "plastics" was the whispered tip to Dustin Hoffman in The Graduate; if the movie were remade today, "Web services" might replace that advice. An overflow audience already seemed to know... View Details
Keywords: by Julia Hanna; Service
  • 10 Jan 2012
  • First Look

First Look: January 10

http://people.hbs.edu/mbaker/cv/papers/Investor_Sentiment_JFE_Article_In_Press.pdf Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior Authors:F. Gino and S. Desai Publication:Journal of Personality and Social Psychology (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2014
  • Research & Ideas

Book Excerpt: ‘Can China Lead?’

to educate leaders. After all, actual Chinese leaders send their kids to American universities, and in increasing numbers. But it is worth recalling that in the 1920s and 1930s, China's paramount leader, Chiang Kai-shek, sent his sons to... View Details
Keywords: Re: William C. Kirby & F. Warren McFarlan; Education; Technology
  • 25 Feb 2002
  • Research & Ideas

MNCs in Asia: Investing in the Future

difficult," responded Anthony C. Hooper, president of Bristol-Myers Squibb Intercontinental Region, recalling how last-minute pricing interference by the Chinese government wreaked havoc with the financials he'd been preparing for a... View Details
Keywords: by Julia Hanna
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