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- All HBS Web (338)
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- 29 Sep 2009
- First Look
First Look: September 29
retention rates over one-, two-, and three-year horizons. The documented relationship between the use of online banking and customer retention remains positive even after controlling for self-selection into the online channel. We also... View Details
Keywords: Martha Lagace
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
Georgia, partnered with a local school district that had a dismal graduation rate. The company staffed its factory with the district's most at-risk kids, leading to a graduation rate that soared among those students as well as other... View Details
Keywords: by Dina Gerdeman
- 23 Jun 2014
- Research & Ideas
In Venture Capital, Birds of a Feather Lose Money Together
Business Administration at Harvard Business School, who cowrote the paper with HBS Associate Professor Yuhai Xuan and Vladimir Mukharlyamov, a graduate student in the Economics department at Harvard. "What we show is that, in this context, the effects can be View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
experiencing them. There is also an issue of skepticism. Clust has about 175 buying cycles (products actually on sale) at any point in time, compared with about 4,000 aggregated demands. YesMail's emails have a response rate of 15%, which... View Details
Keywords: by Martha Lagace
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
Lakhani said the question comes down to this: Do we have the right labor force? His research team recently held a three-weeklong contest that looked to improve the accuracy and processing speed of an algorithm designed to analyze genomic data. With a prize pool of... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
has proved to be as controversial as was public ownership. The huge investment in infrastructure has to be paid for one way or the other, a fact that government officials in the developing world tended rather wistfully to overlook. Moreover, private investors demanded... View Details
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
deeper understanding of what has happened, and a broader conception of what must be done. Such understanding is all the more crucial given the evolution of business in recent years. Business is a remarkably dynamic and quite powerful... View Details
Keywords: by Kim B. Clark
- 08 Mar 2016
- First Look
March 8, 2016
analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate... View Details
Keywords: Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
associated with a decrease in non-performing loans and an increase in interest rate spreads, suggesting that foreign concerns bought domestic banks that had been making loans with low interest rates to... View Details
Keywords: Martha Lagace
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
at Medtronic, would feel uncomfortable with the changes I was proposing. Many of our leaders seemed quite comfortable with the culture just the way it was. To link the cultural changes to our mission, I framed them in terms of helping... View Details
Keywords: by Bill George
- 06 Nov 2012
- First Look
First Look: November 6
the macroeconomic potential-for incomes, productivity, and delivery of critically needed services-is huge. A call for "better management" may sound prosaic, but given the global payoffs, it's actually quite radical. Read the... View Details
Keywords: Sean Silverthorne
- 14 Jan 2008
- Research & Ideas
Mapping Polluters, Encouraging Protectors
Tennessee, Kentucky, West Virginia, and Texas. Users can search on variables such as emission level or health hazard level, rated from 0 to 9, with 9 being worst. By typing in 7, 8, or 9, they can see highest polluters indicated all... View Details
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
portal is a tool for everyday life, something they click on dozens of times a day. But unlike a telephone or a directory, it is an intelligent, radically interactive tool that can customize itself to each user's needs, building a relationship that's View Details
Keywords: by Peter K. Jacobs
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
NPC had been quite successful doing. In 2011, the five-year revenue projections were revised significantly downward, and Wyss needed to cut costs while also building the organization's capabilities quickly in early 2012. Purchase this... View Details
Keywords: Sean Silverthorne
- 29 Oct 2013
- First Look
First Look: October 29
little different for supposedly constrained and unconstrained firms, even though we find important differences in their characteristics and sources of financing. On the other hand, privately held firms (particularly small ones) and public firms with below... View Details
Keywords: Sean Silverthorne
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
"Success has always been an American preoccupation, but the definition of success takes on a new urgency today, when every conventional measure of success seems to have a faster burn rate than ever before," say Laura Nash and... View Details
Keywords: by Laura Nash & Howard Stevenson
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
hiring in order to attract a sufficient number of applicants to meet their needs. They will also need to relax the many superfluous conditions they have applied in evaluating job seekers. Abandoning business models based on the assumption that low-wage workers should... View Details
Keywords: by HBS News
- 15 Jul 2008
- First Look
First Look: July 15, 2008
structured finance instruments can be characterized as economic catastrophe bonds but offer far less compensation than alternatives with comparable payoff profiles. We argue that this difference arises from the willingness of rating... View Details
Keywords: Martha Lagace
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
state after an outbreak of illness. Approved the first generic versions of Coreg, a widely used medication for high blood pressure and chronic heart failure. Proposed new standards for formulating, testing, and labeling sunscreen drug products and established a UVA... View Details
- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
public documents. More generally, a wholesale revisiting of the rationale for departing from conformity in the reporting of book and tax income seems long overdue. Given that financial report accounting has evolved over the years while tax accounting remains View Details
Keywords: by Ann Cullen