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  • All HBS Web  (1,346)
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  • All HBS Web  (1,346)
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  • 01 Sep 2020
  • News

We Rise

Calder-Wang found that adding a woman to a team of senior investment professionals improved the firm’s fund return by approximately 10 percent and increased the percentage of startups with successful exits. Gompers speculates that this... View Details
Keywords: April White; Finance
  • 31 Mar 2023
  • News

How Can We Solve the Teacher Shortage Crisis?

labor-market forces that have to do that, that are driving that. But the net result is, we've created quicksand for ourselves, where we don't have enough quality people entering the classroom. And so then we try to legislate the floor. We... View Details
Keywords: Educational Support Services; Educational Services
  • 29 Jul 2013
  • News

Opening New Markets for Black South African Winemakers

"aha moment": She and her husband, Khary Cuffe (MBA 2007), had long wondered how they could improve the world's image of Africa. She realized that purveying to the West a prestige item—of world-class quality... View Details
Keywords: wine; wine making; wine importing; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Dec 2011
  • News

Ticktock

partner with an American product design firm and risk prohibitive expense, or to team up with a less-expensive overseas firm and risk the inherent quality control and communications issues? (Nanda, who was able to launch the product with... View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Dec 2001
  • News

Reaching Out

of the summer, Weenick recalls, one of HLW's program directors gradually began to use some of the "business-y" vocabulary she had introduced concerning issues of quality and efficiency. "It was instructive for me that it was not an... View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 01 Jun 2017
  • News

Case Study: Something New

creating the best cost structure in the market. But the company wanted to compete primarily on quality not price. To that end, it struck exclusive deals with suppliers and marketing partners. Where they are today: The company continues to... View Details
Keywords: April White
  • 01 Mar 2010
  • News

Eric Schiffer

sells something for $20 adds a penny cost, it’s meaningless. So we try to eliminate waste and increase productivity in every aspect, whether it’s compliance, shipping, handling, distribution, storage — we strive to find ways to deal with costs creatively. I recognize... View Details
Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 08 Aug 2013
  • News

Cause Marketing Gets Personal

different departments. "NABCO was instrumental in changing the course of breast cancer screening, treatment, and care," she says. "Our physician and corporate partnerships to educate women replaced fear with facts. We helped craft and implement laws and regulations,... View Details
Keywords: Jill Radsken; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

electric car will provide air quality benefits in congested downtown areas. The EV1 will further improve the quality of life in cities, he says, because it is quieter than a... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 01 Jun 2004
  • News

Life Lessons

conclusion turned her toward business school to research “how to build a sustainable business with a ‘double bottom line’ — a firm that is profitable and benefits society.” Choi aims to lead a company that will provide low-income individuals with productivity tools to... View Details
Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2005
  • News

Venture Capital’s Comeback

specializes in serving the financial needs of its venture-capital and start-up clients. “They weren’t sure what to do with their lives.” Four years later, venture capital is, at least, out of the rough. “We see a set of improving... View Details
Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Sep 2014
  • News

All For One

improved the movie in the long run. Over time, it became clear to Hill that Pixar’s leaders didn’t profess some great vision that they expected others to follow. Rather, they created an environment in which employees were inspired to... View Details
Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling off," he concluded. "Technology... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

Amgen people is helping to cure patients and improving their quality of life." « Back Information Plus Imagination In this era of connectivity and universal access, Michael R. Bloomberg (MBA '66) has found a... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Dec 1997
  • News

Growing Together

result of cooperation between business, government, and civic leadership. If you want to maintain the quality of life in your community, business has got to take a leadership role in civic affairs. That's the real lesson from all of... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 22 Feb 2022
  • News

Vision: Learning Curve

Indian nonprofit devoted to supporting the millions of low-income women who toil in the country’s informal economy. Serving young people and working mothers, brother and sister each came to believe that intervening at the preschool and primary-school levels was... View Details
Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
  • 01 Mar 2008
  • News

Classroom Legend

Christensen rhetorically intones, “How do you prepare to deal with the unexpected that’s coming up? Get there early, set the place up. Read every signal you can get. So it’s intuitive, but it’s also systematic.” Those two qualities —... View Details
Keywords: Deborah Blagg; Roland Christensen; George Albert Smith; Fritz J. Roethlisberger; Richard Meriam; Edmund P. Learned; Business Schools & Computer & Management Training; Educational Services; Management
  • 12 Jan 2015
  • News

Good Investments

Internet-enabled, branchless banking model. But Rodríguez doesn’t just hand these companies money and wish them well. He wants them to thrive—to grow and scale. He wants them to do so well, in fact, that they attract competitors, forcing prices to drop and View Details
Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Sep 2004
  • News

A Market-Based Prescription

curb cost increases while ensuring quality treatment. Those goals have not been reached, largely because patient and physician resistance to stringent gatekeeping has led to more relaxed controls and freedom to use out-of-network... View Details
Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
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