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  • All HBS Web  (4,066)
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    • News  (923)
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  • July–August 2021
  • Article

Case Study: Will a Bank's New Technology Help or Hurt Morale?

By: Leonard A. Schlesinger
A case study is presented on the effort to introduce new information technology into a community bank and what impact that process may have on bank employees. View Details
Keywords: Employee Morale; Community Banks; Information Technology; Banks and Banking; Employees; Technology Adoption
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Schlesinger, Leonard A. "Case Study: Will a Bank's New Technology Help or Hurt Morale?" Harvard Business Review 99, no. 4 (July–August 2021): 144–149.
  • 14 Jan 2020
  • Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

“Young scholars frequently like to study a lot of different things, but they are often encouraged to really focus,” says Frank Nagle, assistant professor in the Strategy Unit at Harvard Business School. “Otherwise, how are you going to... View Details
Keywords: by Michael Blanding
  • December 2022
  • Article

Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics

By: Cheng Gao and Rory McDonald
In nascent industries—whose new technologies are often poorly understood by regulators—contending with regulatory uncertainty can be crucial to organizational survival and growth. Prior research on nonmarket strategy has largely focused on established firms in mature... View Details
Keywords: Technological Change; Innovation; Qualitative Methods; New Categories; Entrepreneurship; Technological Innovation; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Strategy
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Gao, Cheng, and Rory McDonald. "Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics." Administrative Science Quarterly 67, no. 4 (December 2022): 915–967.
  • Article

Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?

By: Thales S. Teixeira and Sunil Gupta
This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of 'showrooming.' View Details
Keywords: Showrooming; E-commerce; Retail Industry
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Teixeira, Thales S., and Sunil Gupta. "Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?" Harvard Business Review 93, no. 9 (September 2015).
  • 2007
  • Casebook

Managing School Districts for High Performance: Cases in Public Education Leadership

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson
Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the... View Details
Keywords: Management; Strategy; Leadership; Public Sector; Organizational Design; Education; Performance Improvement
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Childress, Stacey, Richard F. Elmore, Allen S. Grossman, and Susan Moore Johnson, eds. Managing School Districts for High Performance: Cases in Public Education Leadership. Cambridge, MA: Harvard Education Press, 2007.
  • 16 Dec 2011
  • Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

patent pools has questioned conventional thinking about the need for strong patent laws to encourage innovation. Other studies have shown that independent inventors continued to play a major role in innovation in the early twentieth... View Details
Keywords: by Geoffrey Jones & Walter Friedman
  • Research Summary

Overview

I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details
Keywords: Qualitative Research; Ethnography; Corporate Culture; Organizational Behavior; Organizational Change and Adaptation; Theory; Working Conditions; Consulting Industry
  • 2022
  • Article

When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-Narratives

By: Elizabeth Sheprow and Spencer Harrison
Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the... View Details
Keywords: Narratives; Meaning; Qualitative Method; Emotions; Identity; Employment
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Sheprow, Elizabeth, and Spencer Harrison. "When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-Narratives." Organizational Behavior and Human Decision Processes 170 (May 2022).
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

possession. It allows states to enact suitable legislation to support local cannabis businesses. Evidence on health effects of cannabis use is mixed. Some studies offer evidence of negative health effects of cannabis use, particularly... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 2024
  • Working Paper

Does the Case for Private Equity Still Hold?

By: Nori Gerardo Lietz and Philipp Chvanov
Private Equity (“PE”) received a 10-fold increase in capital flows since the Great Financial Crisis (“GFC”) Investors sought higher nominal returns relative to those they could obtain in the public capital markets. This paper questions the fundamental assumptions... View Details
Keywords: Private Equity; Investment Return; Investment Portfolio; Financial Markets
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Lietz, Nori Gerardo, and Philipp Chvanov. "Does the Case for Private Equity Still Hold?" Harvard Business School Working Paper, No. 24-066, January 2024.
  • 27 Jan 2015
  • Working Paper Summaries

College Admissions as Non-Price Competition: The Case of South Korea

Keywords: by Christopher Avery, Alvin E. Roth & Soohyung Lee; Education
  • 1982
  • Article

Correlates of Deficient Consumer Environments: The Case of the Elderly

By: Rohit Deshpandé and S. Krishnan
Although much research attention has been given to the format of consumer information environments, there has been little study of the effects of consumer environments lacking in information. This paper describes an empirical study of elderly consumers functioning in... View Details
Keywords: Consumer Behavior; Age; Information
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Deshpandé, Rohit, and S. Krishnan. "Correlates of Deficient Consumer Environments: The Case of the Elderly." Advances in Consumer Research 9 (1982): 515–519.
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

programs could lose money in the first one to three years and so would not break even in a three-year time period. Allowing an eight- to twelve-year period, however, would be more realistic for a break even, they suggested. Treating A Silent Killer Participants in the... View Details
Keywords: by Martha Lagace; Health
  • May–June 2021
  • Article

Case Study: What Role Should a Company Play in a National Crisis?

By: Christopher J. Malloy
The article presents a fictionalized case study asking what type of role should a company play in a national crisis, specifically a tsunami hitting Indonesia, similar to the 2004 Indian Ocean tsunami. Topics include how disasters can impact family-owned companies, the... View Details
Keywords: Emergency Preparedness; Disaster Relief; Natural Disasters; Crisis Management
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Malloy, Christopher J. "Case Study: What Role Should a Company Play in a National Crisis?" Harvard Business Review 99, no. 3 (May–June 2021): 150–154.
  • 04 Oct 2011
  • Working Paper Summaries

Reviews, Reputation, and Revenue: The Case of Yelp.com

Keywords: by Michael Luca; Food & Beverage
  • Article

The Corporate Brand Identity and Reputation Matrix—The Case of the Nobel Prize

By: Mats Urde and Stephen A. Greyser
The purpose of this article is to explore corporate brand identity and reputation, with the aim of integrating them into a single managerial framework. The Nobel Prize serves as an in-depth field-based case study and is analysed using the Corporate Brand Identity and... View Details
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Urde, Mats, and Stephen A. Greyser. "The Corporate Brand Identity and Reputation Matrix—The Case of the Nobel Prize." Journal of Brand Management 23, no. 1 (January 2016): 89–117.
  • June 2020
  • Teaching Note

Understanding the Brand Equity of Nestlé Crunch Bar

By: Jill Avery and Gerald Zaltman
Teaching Note for HBS Case Nos. 519-061 and 519-062. In early 2018, Nestlé announced the sale of its U.S. candy-making division and a select collection of twenty of its confectionery brands, including the Nestlé Crunch Bar, to Ferrero SpA for $2.8 billion. Under the... View Details
Keywords: Brand Management; Brand Storytelling; Brand Equity; Market Research; Qualitative Methods; Marketing; Brands and Branding; Marketing Communications; Consumer Behavior; Marketing Strategy; Food and Beverage Industry
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Avery, Jill, and Gerald Zaltman. "Understanding the Brand Equity of Nestlé Crunch Bar." Harvard Business School Teaching Note 520-124, June 2020.
  • Article

Toward Resource Independence—Why State-Owned Entities Become Multinationals: An Empirical Study of India's Public R&D Laboratories

By: Prithwiraj Choudhury and Tarun Khanna
In this paper, we build on the standard resource dependence theory and its departure suggested by Vernon to offer a novel explanation for why state-owned entities (SOEs) might seek a global footprint and global cash flows: to achieve resource independence from... View Details
Keywords: Multinational Firms and Management; Resource Allocation; Supply Chain; State Ownership; Growth and Development Strategy; India
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Choudhury, Prithwiraj, and Tarun Khanna. "Toward Resource Independence—Why State-Owned Entities Become Multinationals: An Empirical Study of India's Public R&D Laboratories." Special Issue on Governments as Owners: Globalizing State-Owned Enterprises edited by Alvaro Cuervo-Cazurra, Andrew Inkpen, Aldo Musacchio and Kannan Ramaswamy. Journal of International Business Studies 45, no. 8 (October–November 2014): 943–960.
  • December 2021
  • Article

Primary Care Access During the COVID-19 Pandemic: a Simulated Patient Study

By: Michael Anne Kyle, Renuka Tipirneni, Nitya Thakore, Sneha Dave and Ishani Ganguli
Background
Primary care practices have experienced major strains during the COVID-19 pandemic, such that patients newly seeking care may face potential barriers to timely visits.
Objective
To quantify availability and wait times for new patient... View Details
Keywords: COVID-19; Ambulatory Care; Policy/economics; Access; Telemedicine; Health Pandemics; Health Care and Treatment
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Kyle, Michael Anne, Renuka Tipirneni, Nitya Thakore, Sneha Dave, and Ishani Ganguli. "Primary Care Access During the COVID-19 Pandemic: a Simulated Patient Study." Journal of General Internal Medicine 36, no. 12 (December 2021): 3766–3771.
  • December 2010
  • Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado
We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details
Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model
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Battilana, Julie, and Silvia Dorado. "Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations." Academy of Management Journal 53, no. 6 (December 2010): 1419–1440.
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