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- Faculty Publications (86)
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- All HBS Web (306)
- Faculty Publications (86)
- 18 Apr 2011
- Research & Ideas
It’s Not Nagging: Why Persistent, Redundant Communication Works
information daily, the repeated communications seemed puzzling to Neeley, at least at first. The researchers moved forward to investigate what sort of events triggered managers to deploy multiple messages. They studied the communication... View Details
Keywords: by Kim Girard
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
are looking at the retail sector, you are puzzled why Amazon is doing well the way it is, and why Walmart is doing poorly the way it is. Well, Amazon is going through the roof because it’s a technology company in many respects—and it’s... View Details
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
results will help retailers work through the complicated pricing puzzle and pinpoint the best fit for their businesses. In deciding whether to self-match, companies should start by determining whether their competitors are already doing... View Details
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
bureaucratic, and ineffecient into the leader in its industry." Perhaps the most puzzling and problematic aspect of creating Strategy-Focused Organizations is how to sustain the effort. Many companies have managers who have read... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Jun 2023
- News
Curb Appeal
Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
be win-win,” Pisano says. “But they can also be win-lose, or lose-lose. Everybody can come out worse if you don’t think through how to do these things well.” For Austin, the main takeaway is rethinking how to manage people and talent. He points to SAP’s analogy that... View Details
- 23 Aug 2021
- Research & Ideas
Why White-Collar Crime Spiked in America After 9/11
her study, it “remains a puzzle why financial fraud persists despite the severity of the penalties for and negative consequences of being caught.” Her study set out to probe the extent to which FBI enforcement deters white-collar crime.... View Details
Keywords: by Jay Fitzgerald
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
retirement, Amabile and colleagues found that, for many, the transition begins smoothly enough but then develops into retirees questioning their own identity and puzzling over how to structure their days as their familiar work life fades... View Details
- Profile
Nika Duan
transformations with you. As a kid, what did you want to be when you grew up? A detective! I definitely read too many Nancy Drew novels and loved the combination of solving puzzles and delivering justice. What is your favorite childhood... View Details
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
we do work?" Even with Salesforce’s extra muscle, Slack’s executives have puzzled over how to compete with a free rival, a new Harvard Business School case study illustrates. Now, a David-and-Goliath contest is underway, and the outcome... View Details
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
difference? Gino: As Frances and I were thinking about this, I came back to an experience of being in an escape room, which is something that I’ll never convince Frances to do with me. We created a similar experience with an expert puzzle... View Details
Keywords: by Jen McFarland Flint
- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
offer these benefits. Even getting consumers with some of the highest electric bills in the country to turn off the lights can be challenge, as California found out with a failed discount program. Why some incentives spur action while others don’t has been View Details
Keywords: by Scott Van Voorhis
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
also draw an analogy to academe, writing that commercial interests can easily preclude creativity and intellectual exploration if programmers become too fixated on exciting, short-term commercial goals. Puzzles For The Future The open... View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
quickly to world events The upshot, Cavallo says, is that retail prices have become less insulated from economic shocks, like changes in fuel costs or exchange rates, as retailers capture changing costs more quickly. This helps explain some of the View Details
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
spur agriculture. Or the supermarket going up in the inner city. What can a marketing background say to you when your goal is not to sell Coca-Cola, but to offer a better existence to people on the edge? That's the puzzle facing HBS... View Details
Keywords: by Martha Lagace
- Web
The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School
at once the picture I had just taken of her. As I walked around that charming town I undertook the task of solving the puzzle she had set me. Within the hour, the camera, the film, and the physical chemistry became so clear to me that... View Details
- Web
Openings - Christensen Center for Teaching & Learning
obscure company or a "boring" industry, but for all cases consider how you can raise student engagement by incorporating comments in the opening regarding: Why this class/case is important to students both novice and expert What the competing facts or theories are that... View Details
- 01 Mar 2008
- News
THE 6 MYTHS OF CREATIVITY
people compete for recognition, they stop sharing information. And that’s destructive because nobody in an organization has all of the information required to put all the pieces of the puzzle together. A Streamlined Organization Is a... View Details
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
The dynamics of technology adoption are very persistent," Comin says. Extensive Vs. Intensive Margins While those findings were significant, Comin was puzzled by one apparent paradox related to the fact that technology adoption lags have... View Details
Keywords: by Carmen Nobel