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  • All HBS Web  (384)
    • News  (123)
    • Research  (227)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (18)

Show Results For

  • All HBS Web  (384)
    • News  (123)
    • Research  (227)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (18)
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  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

another company. This came as a shock to the CEO, who, despite nixing the ad campaign, had been quite impressed with the other elements of the marketing program and the thoroughness with which they had been planned. What he had failed to... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

Brian Kenny: What motivated you to write the case? Why were you interested in it? Thales Teixeira: Some of my research is on the economics of attention and online reviews have amassed a vast amount of attention nowadays. People have changed their behavior in terms of... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details
Keywords: by Frank V. Cespedes
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

early sales data updated their forecasts in an ad hoc manner when sales greatly exceeded or fell far short of original predictions. Several companies have retailing practices worth emulating, however. Japan-based World Company and... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

Consumers often have the following choice: Either buy something directly from a retailer, or buy it indirectly through an intermediary, which partners with the retailer to attract more buyers. Think... View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

better to manage these programs in-house or to use outside experts. . Power Of The Network Affiliate networks slash the cost of buying ads for sellers through the use of advertising marketplaces. In essence,... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 14 Mar 2011
  • Research & Ideas

Water, Electricity, and Transportation: Preparing for the Population Boom

By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details
Keywords: by Carmen Nobel
  • 13 Jan 2015
  • First Look

First Look: January 13

understanding of these implications is essential for future policy analysis, particularly for issues relating to fostering innovation. Publisher's link: http://www.people.hbs.edu/wkerr/Kerr_Kerr_Lincoln_WP14_IPEFirms.pdf January 2015 IESE Insight From TV to Web:... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

with a name, often adding a sequential indicator (PlayStation 2, PlayStation 3), or they can come up with an entirely new name (Nintendo's Wii). Three questions managers should consider when deciding whether brand-name continuation or... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2009
  • Research & Ideas

Why Are Web Sites So Confusing?

might be interested in ex-post (i.e., once there). Thus, consumers coming to the supermarket to buy daily staples (say, bread and milk) might be induced to also get expensive chocolate if they have to walk past the corresponding aisle... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
  • 30 Oct 2012
  • First Look

First Look: October 30

  PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising... View Details
Keywords: Sean Silverthorne
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

virtually mandates changes to contracts as requirements are added or changed; and financial incentives that reward lowball contractor bids and provide negative sanctions for failing to spend all the allocated funds." It doesn't help... View Details
Keywords: by J. Ronald Fox; Service
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

market for nascent-stage story lines. “For inexperienced screenwriters, their most immediate problem is how to get the access, how to get their ideas heard,” Luo says, adding that the same goes for inexperienced entrepreneurs.... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

and a set of well-specified functional "tests" of each module's performance. All systems built out of System/360 modules worked together as one and could run the same software. Furthermore, new modules could be added to the... View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 09 Sep 2013
  • Lessons from the Classroom

Teaching Climate Change to Skeptics

probabilities below present values," adding that failing to do so could lead to losses upwards of $1 trillion annually. "Most skeptics I have come across are not skeptical of global warming or climate change itself, but argue that we... View Details
Keywords: by Carmen Nobel
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

diversified from there. Now, as CEO and managing director of Pantaloon Retail (India) Limited, he oversees thirty-two department stores in fifteen cities. "Ordinary people are buying what the rich can afford," he said, View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

A couple of years ago, hip-hop artist Macklemore topped the Billboard 100 chart with Thrift Shop, a paean to buying inexpensive used clothing from Goodwill Industries. Indeed, like the rapper, millions of people know Goodwill primarily as... View Details
Keywords: by Carmen Nobel
  • 17 Feb 2014
  • Research & Ideas

Companies Detangle from Legacy Pensions

depleted many pension plans by dramatically reducing the value of investments, even while companies were still responsible for paying predetermined benefits. Increasing the pressure are two other factors. Life expectancy has increased, View Details
Keywords: by Michael Blanding; Aerospace; Financial Services
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

  Working PapersCompeting Ad Auctions: Multi-homing and Participation Costs Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We model competing auctions for online advertising, with attention to the participation costs... View Details
Keywords: Martha Lagace
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

competition by moving quickly into new cities, balancing the buying power of multinational retailers who were also purchasing merchandise for export, leveraging Beijing Hualian's understanding of the rapidly changing domestic market,... View Details
Keywords: Martha Lagace
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