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  • All HBS Web  (260)
    • News  (29)
    • Research  (194)
    • Multimedia  (9)
  • Faculty Publications  (188)

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  • All HBS Web  (260)
    • News  (29)
    • Research  (194)
    • Multimedia  (9)
  • Faculty Publications  (188)
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  • April 1998 (Revised November 1999)
  • Teaching Note

Lehigh Steel TN

By: V.G. Narayanan and Laura Donohue
Teaching Note for (9-198-085). View Details
Keywords: Steel Industry
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Narayanan, V.G., and Laura Donohue. "Lehigh Steel TN." Harvard Business School Teaching Note 198-112, April 1998. (Revised November 1999.)
  • May 2014
  • Case

Building a High Performance Culture at IDFC

By: V.G. Narayanan and Vidhya Muthuram
IDFC was set up in 1997 to direct private finance to infrastructure projects in India. Over the years, it expanded its capabilities to become a 'complete solutions provider' offering financing solutions including debt and equity, investment banking, brokerage and asset... View Details
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Narayanan, V.G., and Vidhya Muthuram. "Building a High Performance Culture at IDFC." Harvard Business School Case 114-077, May 2014.
  • June 2013
  • Supplement

Nalli Silk Sarees

By: V.G. Narayanan and Namrata Arora
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Narayanan, V.G., and Namrata Arora. "Nalli Silk Sarees." Harvard Business School Video Supplement 113-706, June 2013.
  • February 2012 (Revised April 2012)
  • Case

Delhi Metro Rail Corporation

By: V.G. Narayanan and Saloni Chaturvedi
Keywords: Leadership; Projects; Management; Crisis Management; Public Administration Industry; India
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Narayanan, V.G., and Saloni Chaturvedi. "Delhi Metro Rail Corporation." Harvard Business School Case 112-013, February 2012. (Revised April 2012.)
  • May 2009 (Revised June 2009)
  • Case

Areva

By: V.G. Narayanan and Lisa Brem
Areva, the world's market leader in civilian nuclear power, was positioned to take advantage of the resurgence of nuclear power. However, three issues clouded the positive outlook: (1) a 1.7 billion euro loss on the construction of the first next generation nuclear... View Details
Keywords: Budgets and Budgeting; Financial Statements; Energy Generation; Cash Flow; Investment; Energy Industry; Europe
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Narayanan, V.G., and Lisa Brem. "Areva." Harvard Business School Case 109-092, May 2009. (Revised June 2009.)
  • February 2002 (Revised March 2002)
  • Case

Customer Profitability and Customer Relationship Management at RBC Financial Group

By: V.G. Narayanan and Lisa Brem
The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details
Keywords: Competitive Advantage; Price; Customer Relationship Management; Marketing; Customer Value and Value Chain; Financial Services Industry; Banking Industry; Canada
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Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.)
  • February 2002 (Revised May 2002)
  • Background Note

That's a Wrap: The Dynamics of the Video Rental Industry

By: V.G. Narayanan and Lisa Brem
The history, current dynamics, and future trends of the $10 billion home video rental industry provides a platform to discuss revenue-sharing contracts between suppliers of home videocassettes and retailers. View Details
Keywords: Contracts; Motivation and Incentives; Supply Chain Management; Revenue; Financial Strategy; Motion Pictures and Video Industry
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Narayanan, V.G., and Lisa Brem. "That's a Wrap: The Dynamics of the Video Rental Industry." Harvard Business School Background Note 102-051, February 2002. (Revised May 2002.)
  • June 2000
  • Teaching Note

Catanese and Vulcan (A) and (B) TN

By: V.G. Narayanan and Lisa Brem
Teaching Note for (9-100-021) and (9-100-080). View Details
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Narayanan, V.G., and Lisa Brem. "Catanese and Vulcan (A) and (B) TN." Harvard Business School Teaching Note 100-108, June 2000.
  • April 2000
  • Background Note

Aligning Incentives for Supply Chain Efficiency

By: V.G. Narayanan and Ananth Raman
Introduces students to the basics of principal-agency theory as it applies to supply chains. Operational problems in supply chains can often be traced to incentive issues. Students and managers lack frameworks to analyze incentive problems in supply chains. This note... View Details
Keywords: Supply Chain Management; Motivation and Incentives; Framework; Management Analysis, Tools, and Techniques; Agency Theory
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Narayanan, V.G., and Ananth Raman. "Aligning Incentives for Supply Chain Efficiency." Harvard Business School Background Note 600-110, April 2000.
  • August 1999 (Revised May 2001)
  • Case

Catanese and Vulcan (A)

By: V.G. Narayanan and Sanjay Pothen
A small CPA firm puts in a new performance measurement system, and profits increase by 350% in less than a year. This case illustrates the reasons for improved profitability as well as the sustainability of levels of growth, the opportunities, and the threats that... View Details
Keywords: Cost Accounting; Performance Evaluation; SWOT Analysis; Profit
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Narayanan, V.G., and Sanjay Pothen. "Catanese and Vulcan (A)." Harvard Business School Case 100-021, August 1999. (Revised May 2001.)
  • February 1998 (Revised September 1998)
  • Case

Insteel Wire Products: ABM at Andrews

By: V.G. Narayanan and Ratna G. Sarkar
Insteel implements an activity-based costing (ABC) system in 1996. It finds pallet nails to be its most profitable product and decides to expand the number of cells making pallet nails from two to four. A repeat of the ABC study in 1997 shows pallet nails have become... View Details
Keywords: Cost Accounting; Expansion; Resource Allocation; Activity Based Costing and Management
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Narayanan, V.G., and Ratna G. Sarkar. "Insteel Wire Products: ABM at Andrews." Harvard Business School Case 198-087, February 1998. (Revised September 1998.)
  • June 2017
  • Teaching Note

AT&T Versus Verizon: A Financial Comparison (Brief Case)

By: V.G. Narayanan and Joel L. Heilprin
Teaching Note for HBS No. 917-543. View Details
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Narayanan, V.G., and Joel L. Heilprin. "AT&T Versus Verizon: A Financial Comparison (Brief Case)." Harvard Business School Teaching Note 917-544, June 2017.
  • September 1995 (Revised May 2002)
  • Supplement

Intel Pentium Chip Controversy (B), The

By: V.G. Narayanan and James D Evans
Supplements the (A) case. View Details
Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry
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Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (B), The." Harvard Business School Supplement 196-092, September 1995. (Revised May 2002.)
  • September 1995 (Revised June 2002)
  • Case

Intel Pentium Chip Controversy (A), The

By: V.G. Narayanan and James D Evans
Following Intel Inc.'s decision to replace flawed Pentium chips, the company faces revenue recognition choices. Events leading up to IBM's decision to halt shipment of computers that have Intel's microprocessor inside and Intel's decision to replace all the flawed... View Details
Keywords: Business or Company Management; Decision Choices and Conditions; Revenue Recognition; Computer Industry
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Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (A), The." Harvard Business School Case 196-091, September 1995. (Revised June 2002.)
  • 2002
  • Other Unpublished Work

Impact of Costing Systems on Pricing Decisions in a Duopoly

By: V.G. Narayanan and Jytte Grambo Larsen
Keywords: Duopoly and Oligopoly; Decision Making; Cost Accounting; Price
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Narayanan, V.G., and Jytte Grambo Larsen. "Impact of Costing Systems on Pricing Decisions in a Duopoly." September 2002.
  • April 1998
  • Teaching Note

Insteel Wire Products: ABM at Andrews TN

By: V.G. Narayanan and Ratna G. Sarkar
Teaching Note for (9-198-087). View Details
Keywords: Steel Industry
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Narayanan, V.G., and Ratna G. Sarkar. "Insteel Wire Products: ABM at Andrews TN." Harvard Business School Teaching Note 198-111, April 1998.
  • June 1996 (Revised March 1997)
  • Teaching Note

Romeo Engine Plant TN

By: V.G. Narayanan and Amy P. Hutton
Teaching Note for (9-194-032). View Details
Keywords: Manufacturing Industry
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Narayanan, V.G., and Amy P. Hutton. "Romeo Engine Plant TN." Harvard Business School Teaching Note 196-142, June 1996. (Revised March 1997.)
  • March 2001
  • Case

Firestone/Ford Tire Controversy (B), The

By: V.G. Narayanan and Roger Orosman Nieves
Supplements the (A) case. View Details
Keywords: Auto Industry
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Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy (B), The." Harvard Business School Case 101-087, March 2001.
  • 2011
  • Working Paper

The Impact of Forward-Looking Metrics on Employee Decision Making

By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Mortgages; Employees; Information; Knowledge Use and Leverage; Service Delivery; Banking Industry; Europe
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Casas-Arce, Pablo, F. Asis Martinez-Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision Making." Working Paper, 2011.
  • July 2009 (Revised June 2010)
  • Supplement

Kim Park (B): Liabilities

By: David F. Hawkins, Gregory Miller and V.G. Narayanan
A series of caselets exploring the accounting for liabilities. View Details
Keywords: Accounting; Financial Reporting; International Accounting; Standards; United States
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Hawkins, David F., Gregory Miller, and V.G. Narayanan. "Kim Park (B): Liabilities." Harvard Business School Supplement 110-018, July 2009. (Revised June 2010.)
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