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  • All HBS Web  (419)
    • News  (107)
    • Research  (240)
    • Events  (2)
  • Faculty Publications  (71)

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  • All HBS Web  (419)
    • News  (107)
    • Research  (240)
    • Events  (2)
  • Faculty Publications  (71)
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  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

it out later,’” says Beshears. “But then there is never a convenient time.” Providing a deadline, even one that isn’t strictly mandatory, cuts through the procrastination cycle, spurring employees to action. Nudges are less expensive and more View Details
Keywords: by Michael Blanding
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

advice to restaurant owners, staff, investors, and patrons that we offer below. How did it deteriorate so quickly? Restaurants are universally labor intensive—by any productivity metric they rank among the least View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

resource capacity that are necessary to fulfill the sales and production needs of the strategic plan. Without this coupling, operational plans either provide too little or too much capacity for the strategic plan. A third challenge is... View Details
Keywords: by Martha Lagace
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

experiences are enhanced for everyone involved. There are three barriers that can prevent us from productively engaging: 1) not being able to help, 2) not knowing how to help, and, 3) not believing our help is important.  Organizations... View Details
Keywords: by Dina Gerdeman
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

time, not more money When people invest too much time and energy into making more money, it’s often because they assume the extra cash will bring greater happiness. But they are wrong. People with more free time are actually happier, healthier, and more View Details
Keywords: by Dina Gerdeman
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

should focus on providing real solutions to the crisis rather than hard-core selling, with the request that brands work to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of... View Details
Keywords: by Sean Silverthorne
  • 25 Oct 2022
  • Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

attracting younger fans. Gazette: The product on the field is just too slow and boring for younger fans compared to, say, the NBA? Greyser: I’m not saying that it’s slow and boring, especially to knowledgeable fans. I’m saying the pace is... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

2010 terms, as a share of national income) were scheduled to revert to Colombian ownership in that year. The money to buy them for the new canal effort, then, would have gone to Bogotá instead of the shareholders in the moribund French... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

worth using. But today, says Harvard Business School professor Alan MacCormack and his research collaborators, "not invented here" is becoming a badge of honor—and more than that, a source of competitive advantage. To design the 787 "Dreamliner," now View Details
Keywords: by Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

funding leads to a net increase of 2.3 patents. Though valuing patents is difficult, we report a range of estimates for the private value of these patents using different approaches. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50038 Catering... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

“critical workers,” employees who were essential to manage the production facility. Activities and schedules were organized so that two critical workers never interacted with each other under any... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

schedule would do the trick, with the bulk of the payment due when procurement budgets are replenished. The frustrated supplier also may be overlooking a fundamental set-up barrier. While top management from both firms might speak of the... View Details
Keywords: by Martha Lagace
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

larger, but the potential rewards increase, too." “The risks increase as the size of the venue increases, but the potential revenue goes up as well” With arena performances, the Gaga team was looking at some $12 million in start-up View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

'I’ll bring it down to 3 percent,' but without any proof, the customer will say, 'why don’t you try it out on someone else first,'” Lal says. For that reason, instead of just selling connected products to business customers, companies... View Details
Keywords: by Michael Blanding; Computer
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

things’.” Those working remotely expressed their enthusiasm for it. To the extent it fosters loyalty, it may enhance a culture. Betsy Dickson commented on her move to a remote region this way: “ my employer allowed me to transition to work at home The freedom,... View Details
Keywords: by James Heskett
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

product development terms, you might call this something like "jumping to the next S-curve." By the "S-curve" we mean the pattern that new innovations typically follow when they are introduced. At first a few people,... View Details
Keywords: by Martha Lagace; Music
  • 05 Mar 2012
  • Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

"00," instead of 99 cents, and exclude the suggested retail price of a product on the tag in favor of just one marked-down price. "I think that on the consumer side this has simplified pricing, which makes a lot of sense," Lal says. “All... View Details
Keywords: by Kim Girard; Retail
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

directly competitive product, if the rival introduces an inferior substitute, it may damage consumers' perceptions and depress sales in the entire product category. As a result, intellectual property protection must be seen as not a... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

predictable schedules or offer bonuses in order to attract and retain employees. Dollar stores typically pay among the worst in retail, close to the minimum wage, and maintain very low staffing levels. A recent New York Times story... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
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