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      • Faculty Publications  (174)

      Process AnalysisRemove Process Analysis →

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      • December 1994
      • Background Note

      Cost System Analysis

      By: Robert S. Kaplan
      Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details
      Keywords: Cost; Analysis; System
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      Kaplan, Robert S. "Cost System Analysis." Harvard Business School Background Note 195-181, December 1994.
      • September 1994 (Revised August 2003)
      • Exercise

      EXTEND Simulation Exercises in Process Analysis (C), Exercise Three

      By: Roy D. Shapiro
      Third set of exercises meant to be used with EXTEND, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
      Keywords: Business Processes
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      Shapiro, Roy D. "EXTEND Simulation Exercises in Process Analysis (C), Exercise Three." Harvard Business School Exercise 695-021, September 1994. (Revised August 2003.)
      • September 1994 (Revised August 2011)
      • Supplement

      ExtendSim® Simulation Exercises in Process Analysis (A2)

      By: Roy D. Shapiro
      Solutions and detailed discussion of exercises from the (A) case. Unadvertised per Case Records. View Details
      Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A2)." Harvard Business School Supplement 695-019, September 1994. (Revised August 2011.)
      • September 1994 (Revised August 2011)
      • Supplement

      ExtendSim® Simulation Exercises in Process Analysis (B2))

      By: Roy D. Shapiro
      Solutions and detailed discussion of exercises from the (B) case. Unadvertised per Case Records. View Details
      Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B2))." Harvard Business School Supplement 695-020, September 1994. (Revised August 2011.)
      • Article

      Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development

      By: Gary P. Pisano
      Keywords: Knowledge; Integration; Learning; Theory; Growth and Development
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      Pisano, Gary P. "Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development." Strategic Management Journal 15 (Winter 1994): 85–100.
      • September 1993 (Revised August 2011)
      • Exercise

      ExtendSim® Simulation Exercises in Process Analysis (A)

      By: Roy D. Shapiro
      First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
      Keywords: Operations; Business Processes; Performance; Mathematical Methods
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A)." Harvard Business School Exercise 694-039, September 1993. (Revised August 2011.)
      • September 1993 (Revised August 2011)
      • Exercise

      ExtendSim® Simulation Exercises in Process Analysis (B)

      By: Roy D. Shapiro
      Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
      Keywords: Measurement and Metrics; Operations; Production; Mathematical Methods
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
      • September 1993 (Revised August 2011)
      • Supplement

      ExtendSim® Simulation Exercises in Process Analysis, User's Guide

      By: Roy D. Shapiro and Ann E. Gray
      Designed to be used with ExtendSim Simulation Exercises in Process Analysis (A) and (B). Unadvertised per Case Records. View Details
      Keywords: Management Practices and Processes
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      Shapiro, Roy D., and Ann E. Gray. "ExtendSim® Simulation Exercises in Process Analysis, User's Guide." Harvard Business School Supplement 694-043, September 1993. (Revised August 2011.)
      • November 1992
      • Background Note

      Note on Service Mapping

      By: James L. Heskett
      Illustrates a simple technique for diagramming operations flows in service companies. Can be used to help structure analysis and discussion of cases involving sequenced operations. View Details
      Keywords: Management Analysis, Tools, and Techniques; Operations; Business Processes; Organizational Structure; Service Industry
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      Heskett, James L. "Note on Service Mapping." Harvard Business School Background Note 693-065, November 1992.
      • October 1992 (Revised October 1993)
      • Case

      Lehigh Valley Industries (LVI)

      By: Kim B. Clark
      Describes a situation confronting a manufacturer of forged parts that has recently undergone a leveraged buyout. The company is under pressure to improve operating performance dramatically. Describes several options designed to improve performance, including adding... View Details
      Keywords: Management Practices and Processes; Product; Production; Performance Improvement; Capital; Manufacturing Industry; Industrial Products Industry
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      Clark, Kim B. "Lehigh Valley Industries (LVI)." Harvard Business School Case 693-040, October 1992. (Revised October 1993.)
      • August 1992
      • Article

      The Process of Assisted Negotiations: A Network Analysis

      By: Kathleen L. McGinn, S. B. White and D. Iacobucci
      Keywords: Negotiation
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      McGinn, Kathleen L., S. B. White, and D. Iacobucci. "The Process of Assisted Negotiations: A Network Analysis." Group Decision and Negotiation 1, no. 2 (August 1992): 117–135.
      • April 1992
      • Background Note

      Ethical Dimensions of Competitive Analysis

      By: Michael E. Porter
      Presents some of the dilemmas of gathering competitive information and the appropriate limits for competitive analysis. Raises the issues involved and provides information about actual corporate practice. View Details
      Keywords: Ethics; Competition; Management Practices and Processes; Management Analysis, Tools, and Techniques; Corporate Governance; Information Management
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      Porter, Michael E. "Ethical Dimensions of Competitive Analysis." Harvard Business School Background Note 792-088, April 1992.
      • February 1992 (Revised April 1993)
      • Case

      Acid Rain: The Southern Co. (A)

      By: Forest L. Reinhardt
      The Southern Co., an electric utility, is planning its compliance with the 1990 amendments to the Clean Air Act. The Act established a system of tradeable permits for sulfur dioxide emissions. The company must decide whether to install pollution control equipment and... View Details
      Keywords: Energy Generation; Business Strategy; Environmental Sustainability; Cost vs Benefits; Financial Management; Strategic Planning; Investment Return; Government Legislation; Wastes and Waste Processing; Utilities Industry; Energy Industry; United States
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      Reinhardt, Forest L. "Acid Rain: The Southern Co. (A)." Harvard Business School Case 792-060, February 1992. (Revised April 1993.)
      • May 1990
      • Background Note

      Conjoint Analysis: A Manager's Guide

      By: Robert J. Dolan
      Presents a non-technical description of the conjoint analysis methodology. Discusses the process by which such a study is done and cites areas of application. View Details
      Keywords: Marketing; Mathematical Methods; Forecasting and Prediction
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      Dolan, Robert J. "Conjoint Analysis: A Manager's Guide." Harvard Business School Background Note 590-059, May 1990.
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised September 1994)
      • Background Note

      Note on Process Analysis (Abridged)

      By: Roy D. Shapiro
      Provides an introductory note to production processes and the use of flow diagrams. View Details
      Keywords: Management Analysis, Tools, and Techniques; Management Practices and Processes; Production
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      Shapiro, Roy D. "Note on Process Analysis (Abridged)." Harvard Business School Background Note 689-032, September 1988. (Revised September 1994.)
      • October 1987 (Revised October 1988)
      • Exercise

      Simulation Exercises in Process Analysis (C): Exercise 3

      By: Roy D. Shapiro
      Keywords: Business Processes
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      Shapiro, Roy D. "Simulation Exercises in Process Analysis (C): Exercise 3." Harvard Business School Exercise 688-022, October 1987. (Revised October 1988.)
      • February 1986 (Revised September 1987)
      • Supplement

      Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2

      By: Roy D. Shapiro
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      Shapiro, Roy D. "Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2." Harvard Business School Supplement 686-114, February 1986. (Revised September 1987.)
      • February 1986 (Revised September 1987)
      • Supplement

      Simulation Exercises in Process Analysis (A2): Discussion of Exercise 1

      By: Roy D. Shapiro
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      Shapiro, Roy D. "Simulation Exercises in Process Analysis (A2): Discussion of Exercise 1." Harvard Business School Supplement 686-111, February 1986. (Revised September 1987.)
      • January 1986 (Revised September 1987)
      • Exercise

      Simulation Exercises in Process Analysis (A): Exercise 1

      By: Roy D. Shapiro
      Keywords: Business Processes
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      Shapiro, Roy D. "Simulation Exercises in Process Analysis (A): Exercise 1." Harvard Business School Exercise 686-109, January 1986. (Revised September 1987.)
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