Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (5,251) Arrow Down
Filter Results: (5,251) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (5,251)
    • People  (9)
    • News  (1,162)
    • Research  (2,868)
    • Events  (31)
    • Multimedia  (20)
  • Faculty Publications  (1,502)

Show Results For

  • All HBS Web  (5,251)
    • People  (9)
    • News  (1,162)
    • Research  (2,868)
    • Events  (31)
    • Multimedia  (20)
  • Faculty Publications  (1,502)
← Page 8 of 5,251 Results →
  • Web

Design Thinking Course | HBS Online

thinking theory as a process with helpful tools and outstanding examples from practitioners and companies.” Sandra Pérez Botero Design Thinking and Innovation Participant Create products and services that resonate with your audience View Details
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

This scenario may sound familiar, unfortunately: Your flight begins with poking and prodding by the TSA agent, all to wait for the inevitable delayed departure. Boarding extends the indignities: more waiting while your section is called,... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • April 2008
  • Module Note

Service Design in the Context of Customer-Operators

By: Frances X. Frei
Taught as the second module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Addresses the design and management of service operations with significant customer operating roles. The focus is on... View Details
Keywords: Customer Satisfaction; Management; Design; Service Operations; Cost
Citation
Purchase
Related
Frei, Frances X. "Service Design in the Context of Customer-Operators." Harvard Business School Module Note 608-134, April 2008.
  • 12 Jan 2022
  • News

Take-Two’s $12.7 Billion Purchase of Zynga Will Combat Apple’s Privacy Changes

  • Research Summary

Anonymity and Identity

By: John A. Deighton
In most consumer markets, consumers are accustomed to operating in relative anonymity. A complex social adjustment is occurring as people realize that anonymity is often no longer their default condition - it must be sought and in some cases bought. New conceptions of... View Details
Keywords: Privacy; Anonymity
  • Fast Answer

Compensation by Industry/Position/Location

Institute is a directory of various for-fee salary surveys available by region. PayScale.com Designed to help employees obtain accurate real-time information on job market compensation, the website allows... View Details
  • 2022
  • Working Paper

The Issuance and Design of Sustainability-linked Loans

By: Maria Loumioti and George Serafeim
Sustainability-linked loans (i.e., syndicated loans for which pricing is linked to a sustainability performance indicator) have rapidly evolved into a significant private debt product. We find that sustainability-linked lending has been available mostly to borrowers... View Details
Keywords: Sustainability; Sustainability Management; Credit Products; Loan Contracts; Loans; Corporate Finance; Credit Risk; Environment; ESG; ESG Ratings; Climate Change; Finance; Borrowing and Debt; Risk and Uncertainty; Credit
Citation
SSRN
Read Now
Related
Loumioti, Maria, and George Serafeim. "The Issuance and Design of Sustainability-linked Loans." Harvard Business School Working Paper, No. 23-027, November 2022.
  • 01 Jun 2011
  • News

A Former Buyer Turns Designer

Yaqub: Inspired by HBS field study. Photo courtesy Ammara Yaqub Other Newsmakers Bob Gannon (OPM 16, 1990) Diana ("Dido") Harding (MBA ’92) David Miller (MBA ’03) Allison O’Kelly (MBA ’99) Amos Schocken (MBA ’70) Mike Stone (MBA ’88) Tom... View Details
Keywords: Finance; Apparel Manufacturing; Manufacturing; Clothing and Clothing Accessories Stores; Retail Trade
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

Liquidity Dean Jay Light began his introductory remarks by characterizing the crisis and collapse of housing prices as a test that has exposed how fragile the recently evolved U.S. financial system is. "Leverage, transparency, and... View Details
Keywords: by Martha Lagace; Financial Services

    Innovation and Design in the Age of Artificial Intelligence

    At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation processes have so far been... View Details

      Design Rules, Vol. 1: The Power of Modularity

      We live in a dynamic economic and commercial world, surrounded by objects of remarkable complexity and power. In many industries, changes in products and technologies have brought with them new kinds of firms and forms of organization. We are... View Details

        Digital Data Design Institute at Harvard

        The Tech for All Lab at the D^3 Institute aims to promote accessibility. It will broaden the benefits of digital innovation to reach more emerging economies. By providing knowledge and tools across the stack, it will serve as a launchpad for start-ups and... View Details
        • 2025
        • Chapter

        Critical Choices in Designing a Board: An Overview

        By: Suraj Srinivasan and Lynn S. Paine

        Board design is never one-size-fits-all. It’s a series of critical choices—each with trade-offs—that can define how a board functions, governs, and delivers strategic value.

        That’s the premise of "Critical Choices in Designing a Board," a... View Details

        Keywords: Governing and Advisory Boards
        Citation
        Read Now
        Related
        Srinivasan, Suraj, and Lynn S. Paine. "Critical Choices in Designing a Board: An Overview." Chap. 3 in Board Structure and Composition, 17–23. Public Company Series. Caxton Business & Legal, Inc., 2025.
        • 24 Jan 2008
        • Working Paper Summaries

        The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

        Keywords: by Alan MacCormack, John Rusnak & Carliss Y. Baldwin; Video Game; Web Services
        • 05 Jul 2017
        • Working Paper Summaries

        Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

        Keywords: by Alan MacCormack, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin; Tourism
        • 2014
        • Working Paper

        Sharing Design Rights: A Commons Approach for Developing Infrastructure

        By: Nuno Gil and Carliss Y. Baldwin
        This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details
        Keywords: Design; Buildings and Facilities; Education
        Citation
        SSRN
        Read Now
        Related
        Gil, Nuno, and Carliss Y. Baldwin. "Sharing Design Rights: A Commons Approach for Developing Infrastructure." Harvard Business School Working Paper, No. 14-025, September 2013. (Revised January 2014.)
        • August 2021 (Revised November 2024)
        • Case

        Intenseye: Powering Workplace Health and Safety with AI (A)

        By: Michael W. Toffel and Youssef Abdel Aal
        Intenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye’s... View Details
        Keywords: Privacy; Product Development; Operations; Technological Innovation; Value Creation; Production; Distribution; Safety; Risk and Uncertainty; Technology Industry; Manufacturing Industry; Distribution Industry; Turkey; Middle East; United States
        Citation
        Educators
        Purchase
        Related
        Toffel, Michael W., and Youssef Abdel Aal. "Intenseye: Powering Workplace Health and Safety with AI (A)." Harvard Business School Case 622-037, August 2021. (Revised November 2024.)
        • 2022
        • Working Paper

        Regulatory Incentives for Innovation: The FDA's Breakthrough Therapy Designation

        By: Amitabh Chandra, Jennifer Kao, Kathleen Miller and Ariel D. Stern
        Regulators of new products confront a tradeoff between speeding a new product to market and collecting additional product quality information. The FDA’s Breakthrough Therapy Designation (BTD) provides an opportunity to understand if a regulator can use new policy to... View Details
        Keywords: Research and Development; Governing Rules, Regulations, and Reforms; Product Development
        Citation
        Find at Harvard
        Purchase
        Related
        Chandra, Amitabh, Jennifer Kao, Kathleen Miller, and Ariel D. Stern. "Regulatory Incentives for Innovation: The FDA's Breakthrough Therapy Designation." NBER Working Paper Series, No. 30712, December 2022.
        • 2023
        • Working Paper

        Job Design and Workers’ Wellbeing: Evidence from a Hospital Setting

        By: Susanna Gallani and Jacob Riegler
        This study examines the relationship between job design imbalance and workers’ well-being. We build on Simons (2005) framework for the design of high-performing jobs and develop a survey instrument to capture workers’ perceptions of their job design and work... View Details
        Keywords: Well-being; Job Design and Levels; Working Conditions; Perception; Work-Life Balance; Health Industry
        Citation
        Related
        Gallani, Susanna, and Jacob Riegler. "Job Design and Workers’ Wellbeing: Evidence from a Hospital Setting." Working Paper, January 2023.
        • March 2000
        • Exercise

        Developing Products on Internet Time: A Process Design Exercise

        By: Stefan H. Thomke
        This team exercise allows students to experience some of the dynamics of developing products in the fast-paced Internet environment and was inspired by the browser war between Netscape and Microsoft. Designed to be taught in a single class session, the exercise... View Details
        Keywords: Product Development; Internet and the Web; Problems and Challenges; Risk and Uncertainty; Design; Decisions; Management Practices and Processes; Integration; Organizations; Competition
        Citation
        Purchase
        Related
        Thomke, Stefan H. "Developing Products on Internet Time: A Process Design Exercise." Harvard Business School Exercise 600-121, March 2000.
        • ←
        • 8
        • 9
        • …
        • 262
        • 263
        • →
        ǁ
        Campus Map
        Harvard Business School
        Soldiers Field
        Boston, MA 02163
        →Map & Directions
        →More Contact Information
        • Make a Gift
        • Site Map
        • Jobs
        • Harvard University
        • Trademarks
        • Policies
        • Accessibility
        • Digital Accessibility
        Copyright © President & Fellows of Harvard College.