Presentation Skills - Publications - Faculty & Research

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

150 MBA students about the listening skills of their classmates. After ranking themselves on a personality scale, students were asked to answer four questions, including: “If you were having a conversation with [classmate], to what extent... View Details

Keywords: by Pamela Reynolds

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

rules of salesmanship at N.C.R. was the ability to demonstrate "sympathy [toward] ... the business and interests of the P.P. [or "Probable Purchaser"] and sincerity in presenting [the] machines to the P.P " These were... View Details

Keywords: by Walter A. Friedman

Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

competitor. That, in turn, drags down the firm’s revenue even faster. In contrast, if a company decides to eliminate head count, the employer can control who leaves—presumably letting go less-productive workers. The findings are presented... View Details

Keywords: by Rachel Layne

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

profitability for its partners. And then we have the multinational Magic Circle firm Linklaters, which offers seamless, cross-jurisdictional, cross-practice legal services to its clients, the opportunity to work on complex matters with highly View Details

Keywords: by Ashish Nanda

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

failed did not maintain that balance. Everyone is, first, a member of society before one of the company. Thinking only about the company will undoubtedly result in failure.” Companies in Japan think long-term Volatile periods present the... View Details

Keywords: by Dina Gerdeman

01 Feb 2011
First Look

First Look: Feb. 1

an inability to ignore the sunk costs associated with the stocks' past underperformance or a conscious desire to protect their careers by not admitting prior mistakes. Furthermore, we present evidence that selling off loser stocks helps... View Details

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not... View Details

Keywords: by Francesca Gino

15 Dec 2015
First Look

December 15, 2015

strength is certainly important, many other factors influence where each party ends up. This article presents four factors that can have a tremendous impact on negotiation outcomes and provides guidance on what negotiators should be doing... View Details

Keywords: Carmen Nobel

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Walter A. Friedman's new book Birth of a Salesman chronicles the rise and development of modern sales management from the 18th century to the present day. Its fascinating cast of dynamic business figures and academic leaders includes John... View Details

Keywords: by Laura Linard

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

children can begin to learn about the business and develop relationships with their siblings and cousins. Figure 1: Basic Governance Structures of the Family Business System Family assembly activities include learning about the business through View Details

December 2010
Article

The Case for Professional Boards

By: Robert C. Pozen

When the world's largest financial institutions had to be rescued from insolvency in 2008, many experts laid the blame at the feet of corporate boards. But insufficient board oversight is a problem that had supposedly been solved in 2002. As the United States... View Details

Keywords: Financial Institutions; Insolvency and Bankruptcy; Governing and Advisory Boards; Failure; Accounting Audits; Quality; Behavior; Legal Liability; Experience and Expertise; Corporate Governance; Governance Controls; Performance Effectiveness; United States

Citation

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14 Jan 2014
First Look

First Look: January 14

Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details

Keywords: Sean Silverthorne

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

entrepreneurial norm. She took to shortening her first name of Maxeme, presenting herself simply as “Max.” She learned to put her HBS credentials first, rather than at the end of presentations. People who look different from the typical... View Details

Keywords: by Carolyn DiPaolo

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

of business development. Choices made early on can dramatically affect the options available later. A firm that permits a scientist to present a paper describing an invention to an international audience before filing a patent application... View Details

Keywords: by Sean Silverthorne; Legal Services

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

okay, so you've got me in the room now. You're one of four African American CEOs in the Fortune 500. Does it make any difference to our people that you're in the room? And that's his question. Neeley: all of us have to be present and... View Details

Keywords: by Staff; Pharmaceutical

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

are processed through the same United States Bankruptcy Court system, and are overseen by the same pool of federal bankruptcy judges, who currently number about 350 only. The bankruptcy process also requires the active participation of View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

humble. "There's no room for ego," Su explained in the case. "China doesn't have the same culture of individualism that is present in the United States." Su's strategy was that KFC "would not be seen as a foreign... View Details

Keywords: by Maggie Starvish; Food & Beverage

31 Jul 2019
Research & Ideas

Distressed Employees? Try Resilience Training

have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based platform called Happify, which coaches... View Details

Keywords: by Dina Gerdeman; Health

Article

A Choice Prediction Competition for Market Entry Games: An Introduction

By: Ido Erev, Eyal Ert and Alvin E. Roth

A choice prediction competition is organized that focuses on decisions from experience in market entry games (http://sites.google.com/site/gpredcomp/ and http://www.mdpi.com/si/games/predict-behavior/). The competition is based on two experiments: An estimation... View Details

Keywords: Experience and Expertise; Decision Choices and Conditions; Forecasting and Prediction; Learning; Market Entry and Exit; Game Theory; Behavior; Competition