Platform Responses - Publications - Faculty & Research

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing and spending." A new paper by... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

17 Feb 2020
Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

outreach should be done on multiple platforms and carefully crafted to answer only one or two hypotheses. These hypotheses are commonly, “Is this where we can reach this audience if we want to market to them?” and “Are they interested... View Details

Keywords: by Julia Austin

21 Jul 2015
First Look

First Look: July 21, 2015

Across three studies, we show that gift givers mis-predict appreciation for socially responsible gifts and that their mis-predictions depend on the nature of their relationship to the recipient. Drawing on research on affective... View Details

Keywords: Sean Silverthorne

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

also picked up by major news outlets, including The New York Times. “It actually got a real response from United Airlines,” says Pacelli, noting that the CEO publicly apologized for the incident and United later agreed to settle a lawsuit... View Details

Keywords: by Kasandra Brabaw; Technology

Web

Japan - Global

Global Classroom: Student Immersion in Japan The Japan Immersive Field Course (IFC) was launched in 2012 in response to the Great East Japan Earthquake of March 11, 2011. Over the years, the program has evolved alongside the progress of... View Details

January 2023
Case

Thomas Buberl: Refounding AXA

By: Hubert Joly, Mihir Desai and Amram Migdal

In 2022, AXA and its CEO Thomas Buberl faced new types of challenges, including systemic risks such as climate change, geopolitical instability, public health crises, and social tensions caused by economic risks. AXA was one of the world’s largest insurers. Since... View Details

Citation

Educators

Purchase

Web

Latin America - Global

unique challenges and opportunities present in the Mexican setting. This gathering provided a platform for entrepreneurs to share their insights and experiences, promoting collaboration and networking among individuals dedicated to... View Details

21 Apr 2009
First Look

First Look: April 21, 2009

rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits from doing so. We... View Details

Keywords: Martha Lagace

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

government intervention, two of the principal forces that influence variation in firm profitability. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54835 forthcoming Journal of Economics & Management Strategy Friends or Foes? Examining View Details

Keywords: by Sean Silverthorne

Web

Research - Global

solution. As an emerging media platform with unique ad formats and user behavior in a privacy-first environment, TikTok faces both significant... June 2025 Case TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso , Frank... View Details

01 Sep 2023
News

Solving for Z

known a world without the internet and can’t imagine one without social media. So savvy employers are turning to platforms like TikTok and Instagram to reach potential hires. Other aspects are more subtle and involve addressing the... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

cross-state spillovers or business-stealing from one state to another are important, but do not account for all of the effect. Agglomeration effects from local innovation clusters tend to weaken responsiveness to taxation. Corporate... View Details

Keywords: Dina Gerdeman

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

figure. Without open source software and their ubiquitous code-creation networks, firms would pay an estimated 3.5 times more to build the software and platforms that run their businesses, or roughly $8.8 trillion, say Harvard Business... View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

July 2021 (Revised August 2021)
Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover

As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details

Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States

Citation

Purchase

12 Aug 2008
First Look

First Look: August 12, 2008

workers. Purchase the note: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708492 PCCW now Harvard Business School Case 709-405 In 2007, PCCW had to formulate a strategy for growth of its successful NOW TV platform and its... View Details

Keywords: Sean Silverthorne

Web

About - Race, Gender & Equity

platform for disseminating practice-relevant insights for advancing equity, diversity, and inclusion in organizations. She oversees the Initiative’s staff, operations, and activities, including student and alumni engagement, programs for... View Details

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Leadership Initiative - Leadership

Leadership Initiative Leadership Initiative Today’s leaders are confronted with challenges and opportunities that have never been more dynamic or complex. Helping individuals effectively understand and manage these forces is a key View Details

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Topics - HBS Working Knowledge

Entrepreneurship (5) Corporate Finance (12) Corporate Governance (33) Corporate Social Responsibility and Impact (121) Corporate Strategy (97) Cost Accounting (3) Cost Management (9) Cost of Capital (1) Cost vs Benefits (8) Cost (15)... View Details

13 Jul 2021
Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

negative tweets engaged more users. Originating as internet novelties 15 years ago, social media platforms have altered everything from democracy to human relationships in ways that are hard to overstate. Governments around the world have... View Details

Keywords: by Kristen Senz; Media & Broadcasting

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

its cans, and Sony for its electronic devices. These suppliers are then responsible for supplying, displaying, pricing, and advertising their merchandise within the space allocated by Wal-Mart, and they receive the revenue from sales to... View Details

Keywords: by Sean Silverthorne; Technology

Publications