Phone Operators - Publications - Faculty & Research

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24 Mar 2008
Research & Ideas

Reducing Risk with Online Advertising

suppliers; for example, easy tasks like determining whether the supplier is a bona fide business entity, or cross-checking the supplier's street address with its phone number and tax ID number. These very obvious and easy things haven't... View Details

Keywords: by Martha Lagace; Video Game; Web Services

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

competitor without anyone being the wiser. Working from home has facilitated searches. Employees didn’t have to close the door and hold hushed phone conversations with recruiters (not that such efforts ever fooled anyone). At home and... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel