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  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

sought out meaningful conversations with trusted others, relying on regular calls to their parents or turning to a colleague who, as one manager said, is “the kind of person you go see when you need to talk something through, so you go to... View Details
Keywords: by Dina Gerdeman
  • Web

Privacy Notice | About

information about the collection, use, and dissemination of personal information of visitors to the Sites. Personal information is information related to an identified or identifiable natural person. We are... View Details
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

trusted colleagues that they can add to their personal files. Finally, leave a broom-clean office, except for organization manuals and office memorabilia, arrange to have your computers scrubbed, and hand in... View Details
Keywords: by John Quelch
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

agents over eight weeks to examine how differing types of guidance and training impact the agents' inventory management. We find agents who are trained in person and receive an explicit, personalized, daily text message recommendation of... View Details
Keywords: Dina Gerdeman
  • Web

Skydeck - Alumni

owner and 26 North founder Josh Harris (MBA 1990) on why anchoring leadership in personal passion and civic responsibility is a winning strategy The Vinyl Revival Caren Kelleher (MBA 2010) on why records are reclaiming their place in a... View Details
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

phones, and some contracts contained no-dating clauses. Bang decided to take a more hands-off approach, with the belief that pop stars are human and could channel their personalities into their work and use it to connect with fans. BTS’... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

other images randomly assigned to each of them by the firm’s centralized queuing system. The analysis covered all 2,766,209 cases that the firm processed between July 2005 and December 2007. Because the radiologists did their work at View Details
Keywords: by Carmen Nobel; Health
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

hope is that my perspective will nonetheless provide some guidance for people working in this evolving field to understand the true complexity of corporate boards. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52400 Explaining the... View Details
Keywords: Sean Silverthorne
  • Web

Research Resources - Doctoral

operates the Behavioral Lab (BeLab) and subject pool. Research Computing Services (RCS) Research Computing Services (RCS) provides personalized research guidance for HBS... View Details
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 29 Jul 2002
    • Research & Ideas

    Time Pressure and Creativity: Why Time is Not on Your Side

    real-time information on these individuals, the teams, and their work, in a relatively unobtrusive way, was to have the participants fill out an electronic "Daily Questionnaire" (DQ) for us. Every workday, Monday through Friday, the HBS View Details
    Keywords: by Sean Silverthorne; Education; Fine Arts
    • 19 Dec 2006
    • First Look

    First Look: December 19, 2006

    difficult to compute. Yet these customers generate value to the firm because their presence attracts fee-paying sellers. In this paper we consider the value of a customer in these types of networked setting. We compute the value of... View Details
    Keywords: Sean Silverthorne
    • 17 Jul 2018
    • First Look

    New Research and Ideas, July 17, 2018

    introduction of a very general class of unobserved heterogeneity on agents' preferences. Under minimal assumptions, we show existence and uniqueness of equilibrium. We provide two algorithms to compute the equilibria in our model. The... View Details
    Keywords: Dina Gerdeman
    • 20 Sep 2017
    • Research & Ideas

    The Three Types of Leaders Who Create Radical Change

    lacking a remedy to offer. Among innovators: tunnel vision—failing to consider the negative implications of a proposed solution, and impractical elegance—proposing a solution that looks great on a computer screen but is virtually... View Details
    Keywords: by Carmen Nobel
    • Web

    HBR Classics - Alumni

    thinking and practice. As an exclusive benefit for HBS alumni, 77 of these HBR Classics are now available for free downloading. Please browse the collection below; login is required. Just click on a title to read online or download the case to your View Details
    • 09 Mar 2003
    • Research & Ideas

    Six Keys to Building New Markets by Unleashing Disruptive Innovation

    refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal... View Details
    Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    enforcer be the same person, the FBI can take advantage of the plea bargain system we have in the United States,” Gulati says. “Once the agent puts that person in jail, he or she can say to the criminal, ‘OK, if you want to get out of... View Details
    Keywords: by Carmen Nobel
    • 05 Feb 2008
    • First Look

    First Look: February 5, 2008

    Ostrovsky, and Schwarz. We prove that convergence occurs with probability 1, and we compute the expected time until convergence. Download the paper: http://www.hbs.edu/research/pdf/08-056.pdf Attracting Flows by Attracting Big Clients:... View Details
    Keywords: Martha Lagace