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- All HBS Web (381)
- Faculty Publications (86)
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- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
trainees how to assemble an aircraft wing—and has cut the time it takes them to do that task by 35%. At GE, factory workers have achieved a similar gain in efficiency by using voice commands in AR experiences to perform complex wiring. AR... View Details
Keywords: Carmen Nobel
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
elaborated on this idea: "All you can do is be clear about your long-term direction, make decisions with that direction in mind, monitor results, and make changes or adjustments when you’re not getting the results you expect.”... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details
Keywords: by Sarah Jane Johnston
- 18 Apr 2000
- Research & Ideas
Learning in Action
they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star View Details
Keywords: by David A. Garvin
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
Delicate Balance For nearly 80 years, the FDA has performed a delicate balancing act between getting life-saving drugs to market, and ensuring that those drugs will be safe when taken by patients. In order to serve that dual function, the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
protocols, often unilaterally deciding to adopt the most restrictive version of the protocols to reassure their employees. And, to limit the threat of future possible liabilities, they worked hard to make sure that protocols were effectively implemented, such as... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best practice is to perform the clean... View Details
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
employee monitoring makes the case that if business owners are interested in their customer-facing workers learning and making progressively better decisions over time, they're far better off taking a hands-off approach and granting more... View Details
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
and monitor the CEO, scrutinize the performance of the company's leadership team, oversee financial reporting and disclosure, and ensure compliance with laws and regulations. The recent failures triggered... View Details
Keywords: by Robert S. Kaplan
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor... View Details
Keywords: by Marc J. Epstein
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
likely to leave?” Yet, at the same time, Polzer notes that people analytics could also be used in more worrisome ways, raising concerns about employers that monitor every keystroke in an attempt to control and micromanage employee... View Details
Keywords: by Ben Rand
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
strategic guidelines to shape strategies at lower levels of the organization. Board and shareholder alignment: The corporation's board of directors reviews, approves, and monitors the corporate strategy. Corporate office to corporate... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
one part of the big picture when it comes to monitoring customer health." Linking such feedback to relationship performance completes the customer management process loop. This requires tracking... View Details
Keywords: by Peter K. Jacobs
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
rewarding high-performing teachers, and retraining and/or firing badly performing teachers," the paper states. In the United States, India, and China, managerial use of incentives are much more common than the use of View Details
Keywords: by Carmen Nobel
- 22 Nov 2016
- First Look
November 22, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50058 Fall 2016 Administrative & Regulatory Law News The Integrity of Private Third-party Compliance Monitoring By: Short, Jodi L., and Michael W. Toffel Abstract—Government agencies are... View Details
Keywords: Sean Silverthorne
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
- 27 Sep 2016
- First Look
September 27, 2016
critical outputs. Managers use this information to communicate goals up, down, and across their organizations and later to monitor performance against those goals. Using information requires choices about... View Details
Keywords: Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
regularly explore together: (1) Who is your primary customer? Have you organized your company to deliver maximum value to that customer? (2) How do your core values prioritize shareholders, employees, and customers? Is everyone in your company committed to those... View Details
Keywords: Sean Silverthorne
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
building systems are performing optimally every minute of every day. Our recommendations: Increase the ventilation rate to a minimum of 30 cubic feet per minute / person. Verify ventilation performance with... View Details