Performance Monitoring - Publications - Faculty & Research

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key View Details

Keywords: by Boris Groysberg and Sarah Abbott

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

terms of environmental performance than companies that haven't adopted this standard. And I find some evidence that they subsequently improve faster as well. It's not conclusive proof that third-party certification is what's making the... View Details

Keywords: by Martha Lagace

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

this fall and will continue to monitor developments at Wipro. Says Upton, "There's a question as to where things go down the road: whether this continues to be a lean implementation or evolves into the Wipro Production System when... View Details

Keywords: by Julia Hanna; Computer

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Social Enterprise - Faculty & Research

Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to... View Details

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Accounting & Management Awards & Honors - Faculty & Research

Performance Effect of Feedback in a Context of Negative Incentives: Evidence from a Field Experiment” with Sofia M. Lourenço, Jeffrey O. Greenberg, Melissa Littlefield, and David W. Bates. George Serafeim : Awarded the 2019 Kim B. Clark... View Details

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Faculty & Researchers - Managing the Future of Work

and the efficacy of various education to employment programs. He co-hosts the popular Managing the Future of Work podcast, which has been downloaded almost two million times. Prior to joining the Harvard Business School faculty, Joe was a co-founder and long-time CEO... View Details

01 Feb 2011
First Look

First Look: Feb. 1

Publisher's Link: http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0470392509.html How to Catch a Tiger: Understanding Putting Performance on the PGA TOUR Authors:Douglas Fearing, Jason Acimovic, and Stephen C. Graves... View Details

08 Aug 2005
Research & Ideas

Decision Rights: Who Gives the Green Light?

"happens all too often," says Michael Jensen, professor emeritus at Harvard Business School and managing director of Cambridge, Massachusetts-based Monitor Group's organizational strategy practice. "Allocating decision... View Details

Keywords: by Peter Jacobs

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

algorithm perpetuates this. Another source of bias is incomplete or unrepresentative information. A famous example is facial recognition. If I use mostly photos of white men to train the machine to learn facial recognition, the machine will View Details

Keywords: by Rachel Layne

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

level—major products within product lines and with clear, measurable outcomes. Your job is to set the tone at the top, and at fewer than 100 employees, you can stay pretty close to the details. Once teams get bigger, you will rely on this roadmap and the measurable... View Details

Keywords: by Julia Austin

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Participation - Christensen Center for Teaching & Learning

Assessment & Feedback Sample Class Students and instructors are co-creators of class participation, and the stakes may be quite high, not only for collective and individual learning, but also for performance evaluation. (For example, at... View Details

17 Nov 2015
First Look

November 17, 2015

perhaps unlikely leader, Edna Gleason, organized California’s retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts, a system of price-fixing, then known as “fair trade.”... View Details

Keywords: Sean Silverthorne

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

the researchers, is intensive mentoring and monitoring of staff. “Because many young companies face both technological and market risks, founders may prioritize dealing with these challenges rather than the more mundane aspects of human... View Details

Keywords: by Dina Gerdeman

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Media Coverage - Managing the Future of Work

AI Could Change the Value of Expertise By: Joseph Fuller 10 Mar 2025 Business Insider The Surprising Truth About Low Performers Re: Sandra Sucher 07 Mar 2025 DCRADIO.GOV What's Your Plan-Joseph Fuller Re: Joseph Fuller 04 Mar 2025... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details

Keywords: by Martha Lagace

Fast Answer

Resources for Investment Management and Financial Analysis

instructions available in Knowledge Base. Individual account required. Please see More Info page for instructions on signing up for an account. Morningstar Direct Multi-currency research platform that provides performance... View Details

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Help - Research Computing Services

and files. Monitoring CPU usage of your jobs on the HBSGrid Learn how to run a Unix command or query LSF to check the status of a current job. HBSGrid Project directory space notifications Tips on how to View Details

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major... View Details

Keywords: by Michael Blanding

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

their shareholder votes. Meanwhile, several NGOs have built certifications and other monitoring and assessment tools to understand how companies are progressing against their targets. This panel will explore the different mechanisms and... View Details

Publications