Performance Capacity - Publications - Faculty & Research

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not changed. The COVID-19 pandemic has... View Details

Keywords: by Boris Groysberg and Robin Abrahams

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

reason for this difference becomes obvious when we recalculate the quarterly cost of performing the customer service activities. In the exhibit "The Impact of Practical Capacity," time-driven ABC analysis reveals that only 83... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

for people who apply their creative sparks to the insights they gain from data, artificial intelligence, and feedback from colleagues. Learning and performance are twinned, not split as is often the case at companies that have yet to... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

the patient’s condition in this way unlocks major opportunities to improve efficiency and guide reimbursement. For example, cost rates for individuals performing front line tasks can have as much as a ten-fold difference – a phenomenon... View Details

February 2009 (Revised September 2009)
Case

Investing in Early Learning as Economic Development at the Minneapolis Federal Reserve Bank

By: Stacey M. Childress and Geoff Eckman Marietta

In his role as Senior Vice President and Director of Research at the Federal Reserve Bank of Minneapolis (Minneapolis Fed), Art Rolnick and his colleague, Rob Grunewald, had written "Early Childhood Development: Economic Development with a High Public Return." The... View Details

Keywords: Development Economics; Early Childhood Education; Investment Return; Demand and Consumers; Supply and Industry; Performance Effectiveness; Nonprofit Organizations; Minneapolis; Saint Paul

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01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details

Keywords: Re: James L. Heskett

23 Jan 2007
First Look

First Look: January 23, 2007

capacity for each business process? 2) How much resource capacity (time) is required to perform work for a company's many transactions, products, and customers? The book... View Details

Keywords: Martha Lagace

Web

Finance - Faculty & Research

care, Fresenius had built a strong reputation through decades of acquisitions and dividend growth. However, between 2017 and 2022, the company’s share price dropped over 70% as financial and operational performance sharply declined. When... View Details

Web

Business & Environment - Faculty & Research

Renewables By: Michele Fioretti, Junnan He and Jorge Tamayo 2025 | Working Paper | Faculty Research We show that when firms compete via supply functions, transferring high-cost capacity to the largest, most efficient firm—thereby... View Details

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Drivers of Competitiveness - Institute For Strategy And Competitiveness

for thinking about multiple dimensions of the environment and the way they interact. Clusters are concentrations of firms in particular fields, including suppliers, supporting services and related institutions. They enable productivity and new business formation.... View Details

01 Feb 2001
News

What Makes a Good Leader

Richard P. Chapman Professor of Business Administration Recent book: The Arc of Ambition: Defining the Leadership Journey Chair: Organizational Behavior Unit Intrigued by: "Emotional intelligence. Leaders have the emotional capacity to... View Details

Keywords: Management

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

one a loser—it consistently underperformed against its competitors; one a climber—it started off poorly but dramatically improved its performance once it applied the 4+2 formula; and one a tumbler—it began the decade in good shape then... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

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Online Business Courses & Certifications | HBS Online

entrepreneurial dreams a reality. 4 weeks, 6-8 hrs/week Enroll by August 21 $1,850 Certificate Disruptive Strategy Professors Rory McDonald & Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations... View Details

January 2015
Article

Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope

By: Anant Mishra, Aravind Chandrasekaran and Alan MacCormack

How can firms design collaboration structures for effective performance in R&D projects that involve multiple partners? To address this question, we examine the theoretical underpinnings of collaboration structures in multi-partner R&D projects—i.e., the scale and the... View Details

Keywords: Multi-Partner R＆D Projects; Empirical Research; New Development; Collaboration Structures; Partnering Scale And Scope; Partners and Partnerships; Infrastructure; Performance Capacity; Research and Development; Collaborative Innovation and Invention

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21 Feb 2017
First Look

First Look at New Research: February 21

evidence that “short-termism" and “quarterly capitalism" are impairing firms' ability to invest, innovate, and provide good wages. We explain why S&P 500 shareholder-payout figures provide a misleadingly incomplete picture of corporate capital flows and... View Details

Keywords: Carmen Nobel

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

that avoids liquidation of human and cultural assets." The book looks broadly at what it takes to build a high commitment, high performance (HCHP) system inside companies. It asks and answers questions such as: What outcomes must... View Details

Keywords: by Martha Lagace

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Topics - HBS Working Knowledge

Adaptation (52) Organizational Culture (92) Organizational Design (139) Organizational Structure (16) Organizations (518) Outcome or Result (36) Ownership Type (9) Ownership (51) Partners and Partnerships (7) Patents (22) Perception (26) View Details

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

on the path to lean into more responsibility and more complex programs, projects, or initiatives. What is leadership capacity? At its root, leadership capacity is what the leader can do. Companies tend to gauge View Details

Keywords: by Hise Gibson and Shawnette Rochelle

16 Apr 2001
Research & Ideas

Breaking the Code of Change

want to develop business organizations that satisfy shareholders and yet have the capacity to adapt and survive as viable institutions in the long run. Theory E In 1994 Al Dunlap became CEO of troubled Scott Paper. Like Champion... View Details

Keywords: by Michael Beer & Nitin Nohria

20 Mar 2007
First Look

First Look: March 20, 2007

sales, inventory, and gross margin. We show that our model can be used to benchmark retailers' performance in sales, inventory, and gross margin simultaneously. Finally, we show that our model can be used to generate sales forecasts even... View Details