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  • All HBS Web  (8,329)
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  • Article

The Discriminating Consumer: Product Proliferation and Willingness to Pay for Quality

By: Marco Bertini, Luc Wathieu and Sheena Iyengar
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Bertini, Marco, Luc Wathieu, and Sheena Iyengar. "The Discriminating Consumer: Product Proliferation and Willingness to Pay for Quality." Journal of Marketing Research (JMR) 49, no. 1 (February 2012): 39–49.
  • June 2014
  • Supplement

Chung and Dasgupta: Information for Jordan Ramirez

By: Ian Larkin and Karen Huang
The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details
Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts
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Larkin, Ian, and Karen Huang. "Chung and Dasgupta: Information for Jordan Ramirez." Harvard Business School Supplement 914-046, June 2014.
  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
  • spring 1989
  • Article

Sensitivity, Precision and Linear Aggregation of Signals for Performance Evaluation

By: R. Banker and S. Datar
Keywords: Performance
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Banker, R., and S. Datar. "Sensitivity, Precision and Linear Aggregation of Signals for Performance Evaluation." Journal of Accounting Research 27, no. 1 (spring 1989): 21–39.
  • 27 Mar 2005
  • Research & Ideas

Should I Pay the Bribe?

late taxes. They have been given one week to pay. Zhuk himself was involved in paying bribes to expedite the establishment of phone lines for their business, shortening the process to a few weeks instead of... View Details
Keywords: by Cynthia D. Churchwell
  • 12 Mar 2013
  • Other Presentation

New Opportunities for Company Performance and Purpose: Creating Shared Value

By: Michael E. Porter
The ideas drawn from “Creating Shared Value” (Harvard Business Review, Jan 2011) and “Competing by Saving Lives” (FSG, 2012). View Details
Keywords: Society; United States
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Porter, Michael E. "New Opportunities for Company Performance and Purpose: Creating Shared Value." Becton, Dickinson & Company, Boston, MA, United States, March 12, 2013.
  • June 2010 (Revised November 2013)
  • Case

Momentive Performance Materials, Inc.

By: Victoria Ivashina and David Scharfstein
After nearly violating its loan covenants in 2009, Momentive Performance Materials, backed by its financial sponsor Apollo Global Management, took a variety of actions to restructure its debt. The restructuring steps included an open market repurchase of publicly held... View Details
Keywords: Restructuring; Financial Crisis; Borrowing and Debt; Private Equity; Financing and Loans
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Ivashina, Victoria, and David Scharfstein. "Momentive Performance Materials, Inc." Harvard Business School Case 210-081, June 2010. (Revised November 2013.)
  • 2008
  • Working Paper

Performance and Control across Multiple Markets

By: Tatiana Sandino, Dennis Campbell and Shelby Yu
Chain organizations typically operate units across different types of markets, with significantly diverging customer bases. Such market-type dispersion potentially influences performance through two channels: it makes performance a noisier indicator of store manager... View Details
Keywords: Governance Controls; Organizational Design; Markets; Franchise Ownership; Performance; Retail Industry
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Sandino, Tatiana, Dennis Campbell, and Shelby Yu. "Performance and Control across Multiple Markets." American Accounting Association Financial Accounting and Reporting Section Paper, January 2008.
  • September 2016
  • Supplement

ZenRecruit: Sales Coaching and Performance Reviews

By: Mark N. Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two... View Details
Keywords: Business or Company Management; Salesforce Management; Applications and Software; Employees; Performance Evaluation; Information Technology Industry; Retail Industry
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Roberge, Mark N. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Spreadsheet Supplement 817-704, September 2016.
  • 19 Jul 2012
  • Other Presentation

New Opportunities for Company Performance and Purpose: Creating Shared Value

By: Michael E. Porter
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Keywords: Society; United States
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Porter, Michael E. "New Opportunities for Company Performance and Purpose: Creating Shared Value." Hitachi Innovation Forum, Boston, MA, United States, July 19, 2012.
  • 30 Aug 2012
  • Other Presentation

New Opportunities for Company Performance and Purpose: Creating Shared Value

By: Michael E. Porter
The ideas drawn from "Creating Shared Value" (Harvard Business Review, Jan 2011) and "Competing by Saving Lives" (FSG, 2012). View Details
Keywords: Society; South Africa
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Porter, Michael E. "New Opportunities for Company Performance and Purpose: Creating Shared Value." Discovery Invest Leadership Summit, Johannesburg, South Africa, August 30, 2012.
  • Research Summary

Performance Measurement and Incentive Alignment

Professor Kulp is interested in how organizations use information to enhance firm performance. The manner in which an organization gathers, analyzes, and uses performance information as part of its internal governance system affects organizational success. Professor... View Details
  • July 2009 (Revised June 2010)
  • Supplement

Executive Pay and the Credit Crisis of 2008 (B)

By: V.G. Narayanan and Lisa Brem
As the recession lingered on into 2009, the U.S. government sought to limit executive pay and excessive risk. The debate raged over what constituted excessive risk and how best to mitigate it. This case describes the government restrictions on executive pay for TARP... View Details
Keywords: Financial Crisis; Governing Rules, Regulations, and Reforms; Government Legislation; Executive Compensation; Risk Management; Business and Government Relations; Motivation and Incentives; United States
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Narayanan, V.G., and Lisa Brem. "Executive Pay and the Credit Crisis of 2008 (B)." Harvard Business School Supplement 110-005, July 2009. (Revised June 2010.)
  • March 2022
  • Article

Gender Gaps in Venture Capital Performance

By: Paul A. Gompers, Vladimir Muhkarlyamov, Emily Weisburst and Yuhai Xuan
We explore gender differences in performance in a comprehensive sample of venture capital investments in the United States. Investments by female venture capital investors have significantly lower success rates than investments by their male colleagues when controlling... View Details
Keywords: Venture Capital; Investment; Performance; Gender
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Gompers, Paul A., Vladimir Muhkarlyamov, Emily Weisburst, and Yuhai Xuan. "Gender Gaps in Venture Capital Performance." Journal of Financial and Quantitative Analysis 57, no. 2 (March 2022): 485–513.
  • January 1987
  • Article

From Status to Contribution: Organizational Implications of the Changing Basis for Pay

By: R. M. Kanter
Keywords: Compensation and Benefits; Change
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Kanter, R. M. "From Status to Contribution: Organizational Implications of the Changing Basis for Pay." Personnel (January 1987). (Reprinted as "How the New Pay Plans Stack Up." Best of Business Quarterly (fall 1987). Reprintings inlcude: Selected Readings in Strategic Human Resources Management, edited by F.K. Foulkes Englewood Cliffs, N.J.: Prentice-Hall, 1989; Current Approaches to Pay and Benefits, edited by J.N. Matzer Washington, D.C.: International City Management Association, 1988.)
  • 13 Mar 2013
  • Other Presentation

New Opportunities for Company Performance and Purpose: Creating Shared Value

By: Michael E. Porter
The ideas drawn from "Creating Shared Value" (Harvard Business Review, Jan 2011) and "Competing by Saving Lives" (FSG, 2012). View Details
Keywords: Society; United States
Citation
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Porter, Michael E. "New Opportunities for Company Performance and Purpose: Creating Shared Value." Harvard Business School Creating Shared Value Club, Boston, MA, United States, March 13, 2013.
  • Article

Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations

By: Debora Spar and James Dail
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Spar, Debora, and James Dail. "Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations." Chicago Journal of International Law 3, no. 1 (Spring 2002): 171–181.
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

everyone. Click to watch. This past year, when it came time for students in the FIELD course to perform market research in advance of their trip overseas, Avery and Norton urged them to look View Details
Keywords: by Michael Blanding
  • September 2016 (Revised February 2017)
  • Case

ZenRecruit: Sales Coaching and Performance Reviews

By: Mark Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two... View Details
Keywords: Entrepreneurial Marketing; Entrepreneurial Sales; Entrepreneurial Sales And Marketing; Marketing; Entrepreneurship; Sales
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Roberge, Mark. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Case 817-041, September 2016. (Revised February 2017.)
  • June 2014 (Revised February 2017)
  • Teaching Note

Atlanta Schools: Measures to Improve Performance

By: Robert Simons and Natalie Kindred
This is the teaching note for Atlanta Schools: Measures to Improve Performance (HBS No. 114-001) View Details
Keywords: Execution; Management Control Systems; Risk; Balancing Innovation And Control; Strategy; Risk Management; Education Industry
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Simons, Robert, and Natalie Kindred. "Atlanta Schools: Measures to Improve Performance." Harvard Business School Teaching Note 114-062, June 2014. (Revised February 2017.)
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