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  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

provide these experiences? Purchase this module note:http://cb.hbsp.harvard.edu/cb/product/611004-PDF-ENG Southwest Airlines One Report TM Robert G. Eccles, Beiting Cheng, and Susan ThyneHarvard Business School Case 411-042 In 2009,... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

that you should tread lightly. If you do skip-levels (talk to employees of managers that report to you), never be directive and only listen during this time. If you like an idea, say so, but be clear that they should discuss them with... View Details
Keywords: by Julia Austin
  • 06 Nov 2012
  • First Look

First Look: November 6

improvements in outcomes such as productivity and longevity, and that good nuts-and-bolts management at individual firms shapes national performance. At 14 textile manufacturers in India, for example, an intervention-involving free,... View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy

By: Shai Benjamin Bernstein, Emanuele Colonnelli, Mitchell Hoffman and Benjamin Iverson
In a randomized control trial (RCT) with U.S. small businesses, we document that a large share of firms are not well-informed about bankruptcy. Many assume that bankruptcy necessarily entails the death of a business and do not know about Chapter 11 bankruptcy, where... View Details
Keywords: Small Business; Insolvency and Bankruptcy; Knowledge Dissemination; Outcome or Result
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  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

which finds (a) a shift in the object of observation from organizational outcomes to the detailed individual activities within them; (b) a shift from people observing the technology to technology observing people; and (c) a split in the... View Details
Keywords: Carmen Nobel
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53540 2017 Swedish Economic Forum Report 2017: Svensk konkurrenskraft The Swedish Competitiveness Scorecard 2017 By: Ketels, Christian H.M. Abstract—The Swedish Competitiveness Scorecard... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

to their accounting reports following CLs. Our results indicate that disclosure of regulatory oversight activities can strengthen public enforcement. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55919 forthcoming... View Details
Keywords: Dina Gerdeman
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Norton Abstract—Four studies reveal the benefits of relationship rituals: couples with relationship rituals report more positive emotions and greater relationship satisfaction and commitment than those without them. We show that rituals... View Details
Keywords: Dina Gerdeman
  • 17 Jun 2014
  • First Look

First Look: June 17

multiple identities as a result. The outcomes of relational pluralism can include greater flexibility in building network ties, more stable exchange relationships, and the ability to adopt tailored innovations. We develop a typology of... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

advantage. Read the article: http://hbr.org/2011/11/how-great-companies-think-differently/ar/1 Managing the Multiple Dimensions of Risk—Part I Authors:Robert S. Kaplan and Anette Mikes Publication:Balanced Scorecard Report 13, no. 4... View Details
Keywords: Sean Silverthorne
  • 2008
  • Working Paper

Finding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

By: Nava Ashraf, Xavier Gine and Dean Karlan
In much of the developing world, many farmers grow crops for local or personal consumption despite export options which appear to be more profitable. Thus many conjecture that one or several markets are missing. We report here on a randomized controlled trial conducted... View Details
Keywords: Agribusiness; Developing Countries and Economies; Trade; Profit; Product Marketing; Standards; Failure; Risk and Uncertainty; Non-Governmental Organizations; Agriculture and Agribusiness Industry; Service Industry; Kenya; Europe
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  • 17 Nov 2015
  • First Look

November 17, 2015

away from complex technologies where initial experiments cost more towards those where information on future prospects is revealed quickly and cheaply. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48776 Initial Offer Precision and M&A... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

of hospital performance, intermediate operational outcomes and inputs. We adopt two econometric approaches: a parametric approach that exploits the movement of CEOs across different hospitals and a non-parametric difference-in-difference... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2012
  • First Look

First Look: April 3

leadership development programs for residents. The authors first present a definition of clinical leadership and highlight evidence that effective frontline clinical leadership improves both clinical outcomes and satisfaction for patients... View Details
Keywords: Carmen Nobel
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the full spectrum of possible outcomes and assign probabilities to each. Keep in mind that “possibilities always exist.” Even in the worst situations, there are opportunities and choices to be made. Thinking about strategy A clear sense... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

outcomes in the context of disputes. We find that control provisions increase competence-based trust, but reduce goodwill-based trust, resulting in a net decrease in the likelihood of continued collaboration. Coordination provisions... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

pricing. The September 14, 1998 issue of Advertising Age reports that the percentage of marketers who compensate agencies on billings (media purchases) dropped from 71 percent in 1983 to 35 percent in 1997. Furthermore, the average profit... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 13 Feb 2006
  • Research & Ideas

When Gender Changes the Negotiation

irony that three of her seven direct reports would make more than she would in the coming year; she herself had accepted a small cost-of-living raise without question. If getting a raise was so easy, why hadn't she made a case for... View Details
Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn
  • 03 Jul 2012
  • First Look

First Look: July 3

details Schön Klinik's founding, its early focus on measurement and improvement, and the design and implementation of a system-wide structure for measuring and reporting actual health outcomes. The case details the care cycle for eating... View Details
Keywords: Sean Silverthorne

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