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Publications

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  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

the most serious of cases. Outcomes of care should be reviewed on a regular basis with transparent information about team performance and individual performance in multidimensional outcomes. Lastly, educational sessions need to be held... View Details
  • Web

Research - Managing the Future of Work

Practice By: Matt Sigelman, Joseph Fuller, & Alex Martin 10 Jan 2024 Report Healthy Outcomes - How employers' support for employees with caregiving responsibilities can benefit the organization Joseph B.... View Details
  • 22 Apr 2014
  • First Look

First Look: April 22

Studies Smart Money? The Effect of Education on Financial Outcomes By: Cole, Shawn A., Anna Paulson, and Gauri Kartini Shastry Abstract—Household financial decisions are important for household welfare, economic growth, and financial... View Details
Keywords: Sean Silverthorne
  • Program

Strategy for Health Care Delivery—Virtual

improve care for complicated patient populations Structure your organization according to patient needs rather than medical specialties Optimize costs through accurate measurement and reporting Apply the concept of Time-Driven... View Details
Keywords: Health Care; Health Care
  • 11 Aug 2014
  • Working Paper Summaries

Decision Making Under Information Asymmetry: Experimental Evidence on Belief Refinements

Keywords: by William Schmidt & Ryan W. Buell
  • Web

Organizational Behavior - Faculty & Research

actually get more value out of your work. Keywords: Well-being Citation Read Now Related Perlow, Leslie A., Sari Mentser, and Salvatore J Affinito. "How the Busiest People Find Joy." Harvard Business Review (July–August 2025). Outcome and... View Details
  • Web

Accounting & Management - Faculty & Research

a specific focus on novel payment structures (e.g., bundle payments), integrated practice units (IPUs), and outcomes measurement. Insight into time-driven activity-based costing, or TDABC, and the use of innovative digital health... View Details
  • 04 Mar 2014
  • First Look

First Look: March 4

Partners: Dia Kanri (B) This case presents the final decision and outcomes for the (A) case. Purchase this case: http://hbr.org/product/advantage-partners-dia-kanri-b/an/214017-PDF-ENG Harvard Business School Case 814-029 Steward Health... View Details
Keywords: Sean Silverthorne
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees with liberal “work from... View Details
Keywords: by Kristen Senz
  • Web

U.S. Competitiveness

economic growth, the trajectory of the nation’s competitiveness remains disappointing. More Research Sep 2017 Report Why Competition in the Politics Industry is Failing America By: Katherine M. Gehl and Michael E. Porter The lens of... View Details
  • Web

Behavioral Finance & Financial Stability

model” used for regulatory reporting purposes would result in a 60% higher probability of being rejected and higher interest rates for those approved. They show that funding loans to these borrowers lead to better economic View Details
  • 09 Sep 2009
  • First Look

First Look: September 9

  Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in all industries with consequences... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

the Nazis. It also departs from previous literature in assessing the outcomes of the company's strategies after 1945. It examines the challenges and costs faced by the company in recovering the ownership of its brands. While the... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

forced to resign for trading in Lubrizol stock prior to recommending that Berkshire Hathaway purchase the company. Examples abound of other recent failures: Hewlett-Packard CEO Mark Hurd resigned for submitting false expense reports... View Details
Keywords: by Bill George
  • 23 Sep 2015
  • Research & Ideas

Men Want Powerful Jobs More Than Women Do

New research from Harvard Business School reveals a stark gap in the professional ambitions of men and women. Having surveyed a diverse sample of more than 4,000 men and women, a team of social scientists reports a list of potentially... View Details
Keywords: by Carmen Nobel
  • Web

Information Technology - Institute For Strategy And Competitiveness

help providers and other players in the health care system leverage information technology to help them achieve two key aims: restructuring care delivery and measuring results . Establish common data definitions and precise language definitions to improve View Details
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

reported in the media as the airline's problems. The policy offers explicit compensation for a variety of departure delays and onboard ground delays. It even promises $1,000 if, through overbooking, a customer is involuntarily bumped from... View Details
Keywords: by Julia Hanna; Air Transportation
  • Web

Biography - Institute For Strategy And Competitiveness

dysfunction—the failed political competition the parties have created (captured in the “Gehl Porter Politics Industry Theory”). This new lens reveals the reforms that will be necessary to truly realign America’s political system with the public interest. Ms. Gehl and... View Details
  • April 2006 (Revised October 2006)
  • Case

Best Buy Co., Inc.: Customer-Centricity

By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
Related
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne