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  • All HBS Web  (5,563)
    • People  (7)
    • News  (841)
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  • August 2019 (Revised April 2020)
  • Case

Transforming Hindustan Unilever

By: Krishna G. Palepu and Rachna Tahilyani
In October 2013, when Sanjiv Mehta had taken over the reins of Unilever’s business in India and the larger South Asia region, Hindustan Unilever (HUL) had been going through a difficult time. Caught in the midst of a weakening economy, falling consumer spending, and... View Details
Keywords: Change Management; Transformation; Leading Change; Performance Improvement; Consumer Products Industry; India
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Palepu, Krishna G., and Rachna Tahilyani. "Transforming Hindustan Unilever." Harvard Business School Case 120-022, August 2019. (Revised April 2020.)
  • June 2012 (Revised May 2013)
  • Case

A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives

By: Boris Groysberg and Sarah Abbott
In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. Headquartered in Copenhagen, Maersk was a global conglomerate with large shipping and oil & gas businesses.... View Details
Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark
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Groysberg, Boris, and Sarah Abbott. "A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Case 412-147, June 2012. (Revised May 2013.)
  • 9 May 2013
  • Conference Presentation

Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal

By: Luciana Silvestri and Ranjay Gulati
Keywords: Sustainability; Sustainability Management; Organizational Identity; Organizational Change and Adaptation; Mission and Purpose; Management; Strategy; Organizational Design; Alliances; Environmental Sustainability
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Silvestri, Luciana, and Ranjay Gulati. "Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal." Paper presented at the Change and Sustainability Conference, Harvard Business School, Boston, MA, May 9, 2013.
  • September 2016 (Revised May 2018)
  • Case

Zurich Insurance: Recruitment

By: Boris Groysberg and Katherine Connolly
Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details
Keywords: Managing Change; Leadership; Organization Change And Adaptation; Organizational Behavior; Recruiting; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership Development; Human Capital; Human Resources; Insurance; Recruitment; Insurance Industry
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Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Recruitment." Harvard Business School Case 417-039, September 2016. (Revised May 2018.)
  • August 1995 (Revised September 1995)
  • Background Note

Managing in an Information Age: Organizational Challenges and Opportunities

By: Lynda M. Applegate
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Keywords: Management; Information Technology; Problems and Challenges; Opportunities
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Applegate, Lynda M. "Managing in an Information Age: Organizational Challenges and Opportunities." Harvard Business School Background Note 196-002, August 1995. (Revised September 1995.)
  • 1992
  • Chapter

Organizational Changes and Value Creation in Leveraged Buyouts: The Case of O.M. Scott & Sons Company

By: George P. Baker and Karen H. Wruck
Keywords: Leveraged Buyouts; Organizational Change and Adaptation; Value Creation
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Baker, George P., and Karen H. Wruck. "Organizational Changes and Value Creation in Leveraged Buyouts: The Case of O.M. Scott & Sons Company." In Performance Measurement, Evaluation and Incentives, edited by William J. Bruns. Boston, MA: Harvard Business School Press, 1992.
  • 1995
  • Chapter

Information-enabled Organization Transformation and Outsourcing

By: F. W. McFarlan
Keywords: Information Management; Knowledge Management; Knowledge Use and Leverage; Organizational Change and Adaptation
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McFarlan, F. W. "Information-enabled Organization Transformation and Outsourcing." In Wirtschafts-informatik '95. Frankfurt: Universität Frankfurt am Main, 1995.
  • January 1987
  • Article

From Status to Contribution: Organizational Implications of the Changing Basis for Pay

By: R. M. Kanter
Keywords: Compensation and Benefits; Change
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Kanter, R. M. "From Status to Contribution: Organizational Implications of the Changing Basis for Pay." Personnel (January 1987). (Reprinted as "How the New Pay Plans Stack Up." Best of Business Quarterly (fall 1987). Reprintings inlcude: Selected Readings in Strategic Human Resources Management, edited by F.K. Foulkes Englewood Cliffs, N.J.: Prentice-Hall, 1989; Current Approaches to Pay and Benefits, edited by J.N. Matzer Washington, D.C.: International City Management Association, 1988.)
  • 2003
  • Book

NGOs and Organizational Change: Discourse, Reporting and Learning

By: Alnoor Ebrahim
Keywords: Non-Governmental Organizations; Change; Reports; Learning
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Ebrahim, Alnoor. NGOs and Organizational Change: Discourse, Reporting and Learning. U.K.: Cambridge University Press, 2003. (Winner of Outstanding Book in Nonprofit and Voluntary Action Research presented by Association for Research on Nonprofit Organizations and Voluntary Action. paperback ed. 2005.)
  • 2015
  • Book

Leading Sustainable Change: An Organizational Perspective

By: Rebecca Henderson, Ranjay Gulati and Michael Tushman
The business case for acting sustainably is becoming increasingly compelling—reducing our global footprint to sustainable levels is the defining issue of our times, and it is one that can only be addressed with the active participation of the private sector. However,... View Details
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Henderson, Rebecca, Ranjay Gulati, and Michael Tushman, eds. Leading Sustainable Change: An Organizational Perspective. Oxford University Press, 2015.
  • December 1989
  • Article

Organizational Changes and Value Creation in Leveraged Buyouts: The Case of O.M. Scott & Sons Company

By: George P. Baker and Karen Wruck
Keywords: Change; Value; Borrowing and Debt; Financial Instruments; Leveraged Buyouts
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Baker, George P., and Karen Wruck. "Organizational Changes and Value Creation in Leveraged Buyouts: The Case of O.M. Scott & Sons Company." Journal of Financial Economics 25 (December 1989).
  • 2024
  • Working Paper

Transforming the Federal Bureau of Investigation: Outcome and Process Framing

By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin
This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s... View Details
Keywords: Mission and Purpose; Transformation; Government and Politics; Organizational Change and Adaptation
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Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Transforming the Federal Bureau of Investigation: Outcome and Process Framing." Harvard Business School Working Paper, No. 16-084. (Revise and Resubmit.)
  • January 1998
  • Case

Transformation at Ernst & Young, United Kingdom

By: John J. Gabarro and Samantha Graff
Describes a major organizational transformation process at Ernst & Young, United Kingdom, and the events leading up to the first deal since its introduction. Raises questions of leadership, organizational design, and organizational change. View Details
Keywords: Organizational Change and Adaptation; Change Management; Leadership; Organizational Design; Restructuring; Accounting Industry; United Kingdom
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Gabarro, John J., and Samantha Graff. "Transformation at Ernst & Young, United Kingdom." Harvard Business School Case 498-049, January 1998.
  • November 2008 (Revised June 2009)
  • Case

Sole-Sourcing the Intel 386: A Company and Industry Transformed

By: Richard S. Tedlow and David Ruben
Intel's precedent-breaking decision not to second-source its groundbreaking 386 microprocessor in 1986 propelled Intel to new heights and fundamentally transformed the computer industry. View Details
Keywords: Decisions; Technological Innovation; Production; Information Infrastructure; Transformation; Brands and Branding; Product Development; Computer Industry; United States
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Tedlow, Richard S., and David Ruben. "Sole-Sourcing the Intel 386: A Company and Industry Transformed." Harvard Business School Case 809-076, November 2008. (Revised June 2009.)
  • Article

Organizational Ambidexterity in Action: How Managers Explore and Exploit

By: Charles A. O'Reilly III and Michael L. Tushman
Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details
Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities
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O'Reilly, Charles A., III, and Michael L. Tushman. "Organizational Ambidexterity in Action: How Managers Explore and Exploit." California Management Review 53, no. 4 (Summer 2011): 5–21.
  • Research Summary

Senior Teams, Strategic Innovation, and Change

By: Michael L. Tushman
This research stream explores the relations... View Details
  • 2023
  • Book

How the Harvard Business School Changed the Way We View Organizations

By: Jay W. Lorsch
The story of the field of organizational behavior (which overlaps considerably with the origin story of Harvard Business School) and how it created the “medical model” of systems thinking—anchored in the practices of listening, observing, testing, and only then... View Details
Keywords: Organizational Behavior; Systems Thinking; Medical Model; Organizations; Behavior; System; History
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Lorsch, Jay W. How the Harvard Business School Changed the Way We View Organizations. Business Expert Press, 2023.
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

getting in the race. Indeed, digital transformation can be an odyssey, but it has a destination: at the end of the journey, digitally mature organizations can test and learn, View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • October 2007 (Revised January 2008)
  • Case

The Transformation of Thomson

By: David J. Collis and Troy Smith
Thomson, a French multinational, went through a decade of dramatic change in the early years of the 21st century. From a state-owned enterprise earning 97% of its revenue from television sets and other analog consumer electronics, Thomson had become a publicly traded... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Organizational Change and Adaptation; Competitive Strategy; Corporate Strategy; Media and Broadcasting Industry; Media and Broadcasting Industry; France
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Collis, David J., and Troy Smith. "The Transformation of Thomson." Harvard Business School Case 708-428, October 2007. (Revised January 2008.)
  • October 2001
  • Case

Transforming Singapore's Public Libraries

By: Roger H. Hallowell, Neo Boon Siong and Carin-Isabel Knoop
The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human resources management, and marketing approaches unusual for governmental agencies. View Details
Keywords: Nonprofit Organizations; Marketing Strategy; Information Technology; Transformation; Books; Human Resources; Government and Politics; Public Administration Industry; Singapore
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Hallowell, Roger H., Neo Boon Siong, and Carin-Isabel Knoop. "Transforming Singapore's Public Libraries." Harvard Business School Case 802-009, October 2001.
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