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  • April 2006
  • Case

Adrian Ivinson at the Harvard Center for Neurodegeneration and Repair

By: Robert Steven Kaplan and Ayesha Kanji
Adrian Ivinson is the director of Harvard Center for Neurodegeneration and Repair (HCNR), a not-for-profit research center at the Harvard Medical School (HMS). The center was started in late 2000 with a gift of $37.5 million from an anonymous donor. Its mandate was to... View Details
Keywords: Leadership Style; Power and Influence; Organizational Culture; Research and Development; Nonprofit Organizations; Motivation and Incentives; Change Management; Alignment; Collaborative Innovation and Invention; Health Industry; Massachusetts
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  • March 2022 (Revised October 2022)
  • Case

Transforming Kimball International, Inc. (A)

By: Lynn S. Paine and Will Hurwitz
Kimball International, Inc. (KII), led by CEO Kristie Juster, and its board of directors, chaired by Kim Ryan, faced critical questions about KII’s future in the spring of 2021. Two years earlier, the board had appointed Juster as the new CEO of KII, a publicly traded,... View Details
Keywords: Board Of Directors; Board Committees; Board Decisions; Board Dynamics; CEO Compensation; CEO Succession; Compensation Committee; Compensation Consultants; Compensation Design; Compensation Mix; Corporate Purpose; COVID-19; ESG; Furniture; Furniture Industry; Manufacturing; Midwest; Pandemic; Purpose; Spin Off; Strategic Change; Strategic Decisions; Strategic Evolution; Target-setting; Executive Compensation; Family Ownership; Governance; Restructuring; Strategy; Transformation; Manufacturing Industry; United States
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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

profession and the firm for a long period of time. They develop organizational practices that motivate these outstanding people to serve clients well. Getting this right is what we mean by alignment. Leading Professional Service Firms... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • November 2002 (Revised January 2004)
    • Case

    Gary Rodkin at Pepsi-Cola North America (B)

    By: David A. Thomas, Gina Carioggia and Ayesha Kanji
    After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details
    Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America
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    • October 2002 (Revised July 2003)
    • Case

    Gary Rodkin at Pepsi-Cola North America (A)

    By: David A. Thomas, Gina Carioggia and Ayesha Kanji
    After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details
    Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America
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    • 2023
    • Working Paper

    Where Strategy Matters: Evidence from a Global Startup Field Study

    By: Nataliya Langburd Wright
    The role of strategy for innovative startups is theoretically ambiguous and much debated among practitioners. I interviewed executives of 253 scaling software ventures from 34 countries and scored the alignment of their market and organizational choices to detect... View Details
    Keywords: Entrepreneurship And Strategy; Scaling Technology Ventures; Global Contextual Intelligence; Strategy; Entrepreneurship; Global Strategy; Growth and Development Strategy
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    • August 2008
    • Case

    Du Pont: The Birth of the Modern Multidivisional Corporation

    By: Richard S. Tedlow and David Ruben
    Du Pont's realization in 1921 that its "U-form" corporate structure was ill-suited to its new diversification strategy led to a pioneering new kind of organization—the "M" or multidivisional form—that has been called the most important innovation of capitalism in the... View Details
    Keywords: Change Management; Innovation and Invention; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Alignment; Corporate Strategy
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    • 31 Mar 2002
    • Research & Ideas

    You’re Wasting Your Employees! What You Can Do About It

    bottom-up strategic initiatives, but also injects meaning into individual effort. It means articulating company values that not only align organizational effort with the overall enterprise objectives, but... View Details
    Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
    • November 2002 (Revised January 2004)
    • Case

    Gary Rodkin At Pepsi-Cola North America (B) (Abridged)

    By: David A. Thomas, Gina Carioggia and Ayesha Kanji
    After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details
    Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America
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    • 06 Oct 2003
    • Research & Ideas

    The Growth of the Social Enterprise

    growth. Why? HBS's Jane Wei-Skillern and Duke-based colleague Beth Battle Anderson discuss their analysis of some 300 social enterprises. Tishler: How do you distinguish between branches and affiliates? Wei-Skillern and Anderson: Branches are View Details
    Keywords: by Carla Tishler
    • April 2006
    • Background Note

    Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty

    By: Alan D. MacCormack
    Describes the first module of a Harvard Business School 30-session elective course called Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The... View Details
    Keywords: Design; Curriculum and Courses; Innovation and Management; Projects; Opportunities; Perspective
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    • 04 Jul 2016
    • Research & Ideas

    Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

    it could drive a reorganization of our existing organizational structures.” Other participants in the refinement stage include a health care professional, who proposed an experiment around the idea of “creating cross View Details
    Keywords: by Carmen Nobel
    • 25 Jul 2005
    • Research & Ideas

    An Organization Your Customers Understand

    criteria. A study by the Conference Board came to the following conclusion: There appears to be little evidence to suggest which of the [various] organizational formats would be best to assure the business's overall success, or even why... View Details
    Keywords: by Robert Simons
    • March 2013 (Revised October 2013)
    • Supplement

    Growing Integrated Services at Jones Lang LaSalle (2008) (C)

    By: Ranjay Gulati and Luciana Silvestri
    This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2005 and 2008. Having dismantled its long-standing service-line-oriented structure, JLL created two interdependent groups: Accounts and Markets. Accounts housed... View Details
    Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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    • September 2019
    • Case

    JTC: Stronger Together with Shared Ownership

    By: Ethan Bernstein and Daniela Beyersdorfer
    Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
    Keywords: Ownership; Employee Ownership; Leadership Style; Compensation and Benefits; Organizational Culture; Employee Stock Ownership Plan; Going Public; Mission and Purpose; Management Practices and Processes; Human Resources; Financial Services Industry; Channel Islands; Europe; United States
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    • 02 Mar 2010
    • First Look

    First Look: March 2

    defining integrity as honoring one's word, as we have defined "honoring one's word," 1) provides an unambiguous and actionable access to the opportunity for superior performance and competitive advantage at both the individual and View Details
    Keywords: Martha Lagace
    • Forthcoming
    • Article

    Communication within Firms: Evidence from CEO Turnovers

    By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun
    This paper uses novel, firm-level communication measures derived from communications metadata several months before and after a CEO transition for 102 firms to study whether and how this organizational event is reflected in employees’ communication flows. We find that... View Details
    Keywords: Information; Communication; Management Succession; Organizational Change and Adaptation; Alignment
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    • 22 May 2008
    • Working Paper Summaries

    Testing Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24

    Keywords: by Dennis Campbell, Srikant M. Datar, Susan L. Kulp & V.G. Narayanan; Food & Beverage

      Benson P. Shapiro

      Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

      Keywords: apparel; banking; beauty products; brokerage; chemical; computer; consulting; e-commerce industry; electrical equipment; electronics; financial services; food; high technology; industrial goods; information; information technology industry; internet; investment banking industry; manufacturing; marketing industry; metals; plastics; printing; professional services; software; steel; telecommunications; wholesale