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  • All HBS Web  (469)
    • News  (155)
    • Research  (181)
    • Events  (11)
    • Multimedia  (1)
  • Faculty Publications  (82)

Show Results For

  • All HBS Web  (469)
    • News  (155)
    • Research  (181)
    • Events  (11)
    • Multimedia  (1)
  • Faculty Publications  (82)
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  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

the world. If my goal had been to explore the historical roots of consumer protection, the U.S. case would have been a natural focus. German companies have been able to excel in highly engineered products in part because German consumers... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

constitute the apex of competition by individuals and countries in hundreds of events (302 in London, to be exact), involving sports that may be very popular in one part of the world and virtually unfollowed in another. The common thread is the View Details
Keywords: Re: Multiple Faculty; Sports
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

and, eventually, through its decision to execute a management buyout to exit the public market. Explored at the corporate level is the tension between Edison's effort to generate profits and achieve excellent educational outcomes. Brief... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the Technology and View Details
Keywords: by Julia Hanna; Education; Technology
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure repeated memorable service encounters; (2) customers buy results and View Details
Keywords: Carmen Nobel
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

of widths and eschewing celebrity endorsement of its products—and discusses New Balance's operations decisions to support that strategy. These include significant use of domestic manufacturing at a time when nearly all other competitors... View Details
Keywords: Martha Lagace
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

tasks, conditions, and standards, we take thousands of young recruits every month and train them to operate some of the most sophisticated equipment in the world under some of the most challenging conditions imaginable. We also have a... View Details
Keywords: by Martha Lagace
  • 10 Aug 2010
  • First Look

First Look: August 10

economic harm that system operators could prevent or mitigate. Although the legal system can respond, regulations have mixed results. I examine the applicable legal rules that constrain online fraud and the economic underpinnings to... View Details
Keywords: Martha Lagace
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

  Working PapersNone this week   Cases & Course MaterialsCreating Meaning for the Customer: The Case of GMACI Harvard Business School Case 106-073 Excellence in exploiting customer information and leveraging its affiliation to the GM... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

we find that a candidate's own advertising is more effective than outside advertising, and that advertising and retail campaigning work more favorably towards Republican candidates. In contrast, we find field operations to be more... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

excelled at analog photography but hasn't been able to make the leap to digital cameras. Boeing, a longtime leader in commercial aircraft, has experienced difficulties in its defense-contracting businesses and has recently stumbled in the... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 11 Nov 2014
  • First Look

First Look: November 11

Sustainable cost reduction is best achieved by optimizing the quantity and mix of all the resources needed to produce excellent outcomes for a patient's medical condition, not by across-the-board reductions in line-item expenses.... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

point out in the book's introduction, the FDA must also operate as a political and governing agency. Decisions are expected to be made in transparent rule- and procedure-based ways, and in many cases they produce outcomes that reach... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

process analysis—a concept we taught in Production and Operations Management—in a setting that didn't involve steel mills, printed circuit boards, or sorting cranberries. Students got to see the design of a system, linked together in a... View Details
Keywords: by Garry Emmons
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of... View Details
Keywords: Martha Lagace
  • 26 Jul 2016
  • First Look

July 26, 2016

been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from the 28 units it currently... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2005
  • Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

co-chaired the conference and co-edited the book, with the idea of capturing as much as possible of the excellent thinking that came out during this event. By "broadband explosion" we mean the coming together of real-time... View Details
Keywords: by Sara Grant; Technology; Communications; Telecommunications
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

quality, or particular excellence in its price?" Reinvention German companies have also had to reinvent themselves, as Porsche accomplished between '93 and the present, he continues. In a sense Porsche is applying Japanese production... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

reminder to shareholders and others of the reasonableness of CEO compensation. We can expect a deluge of stories comparing the compensation ratios for various CEOs. Reporters won't even have to do the math behind the stories. As a former director of companies View Details
Keywords: by Jim Heskett
  • 15 Mar 2016
  • First Look

March 15, 2016

https://cb.hbsp.harvard.edu/cbmp/product/216029-PDF-ENG Harvard Business School Case 316-013 HNA Group: Global Excellence with Chinese Characteristics By 2015, the HNA Group had grown from its roots as Hainan Airlines, a small airline... View Details
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