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  • April 2003
  • Tutorial

ABC Pen Factory Tutorial

By: Robert S. Kaplan
To preview this online product, Authorized Faculty can call our customer service department at 1-800-545-7685 or 617-783-7600. Illustrates, via a guided audio tour accompanied by dynamically changing spreadsheets, the role for activity-based cost systems. The numerical... View Details
Keywords: Factories, Labs, and Plants
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  • October 2020
  • Case

LifeBank Nigeria

By: Brian Trelstad, Pippa Tubman Armerding and Wale Lawal
The aspiration of addressing maternal deaths in Nigeria, which were mostly caused by blood shortages, led Temie Giwa-Tubosun to found LifeBank in 2015. LifeBank developed an online platform that enabled hospitals to connect and purchase blood from local blood banks and... View Details
Keywords: Systems Design; Social Business; Business At The Base Of The Pyramid; Health Care; Blood; Social Enterprise; Health Care and Treatment; Growth and Development Strategy; Finance; Health Industry; Transportation Industry; Africa; Nigeria
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  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

are that retailers will reduce store count and also reduce the size of those locations as online commerce begins to satisfy more and more demand. What is to become of all this retail space? How do consumers go and "kick the tires" of... View Details
Keywords: by Sean Silverthorne; Retail

    The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

    A Harvard Business School professor and a16z crypto research partner and a career marketer and Web3 entrepreneur demystify the coming digital revolution, showing how NFTs will transform our online and offline... View Details
    • 7 PM – 11 PM EDT, 10 Oct 2018

    HBX Strategy Execution

    Identify and solve your company's strategic challenges with an exclusive group of like-minded senior leaders via HBX Live, a real-time, interactive online classroom. Program Dates: October 10, 2018 - November 7, 2018 View Details
    • 04 Feb 2014
    • First Look

    First Look: February 4

    From Crowds to Collaborators: Initiating Effort & Catalyzing Interactions Among Online Creative Workers By: Boudreau, Kevin J., Patrick Gaule, Karim R. Lakhani, Christoph Riedl, and Anita Williams Woolley Abstract—Online collaborative... View Details
    Keywords: Sean Silverthlorne
    • 18 Feb 2017
    • News

    We are in a deglobalization period: Business historian Geoffrey G. Jones

    • 16 Mar 2009
    • Working Paper Summaries

    Running Out of Numbers: Scarcity of IP Addresses and What To Do About It

    Keywords: by Benjamin Edelman; Computer; Communications; Telecommunications
    • 23 Feb 2021
    • Research & Ideas

    COVID-19 Shines New Light on Working Conditions in Supply Chains

    experience, but they’re not set up to gather the anecdotes from all of their staff in order to come up with generalizable insights. So, I thought, how can we bridge the gap between the insights that research is producing with the managers... View Details
    Keywords: by Danielle Kost; Apparel & Accessories
    • June 2022
    • Case

    Zalando: Becoming the Starting Point for Fashion

    By: Antonio Moreno, Leela Nageswaran, Emilie Billaud and Federica Gabrieli
    Born in 2008 as a small startup selling flip flops, by mid-2021 Zalando had turned into an online fashion company with an assortment of more than 4,500 international brands, 45 million active customers, and a presence in 23 European markets. An essential component in... View Details
    Keywords: Transition; Customer Value and Value Chain; Digital Platforms; Distribution; Order Taking and Fulfillment; Infrastructure; Logistics; Service Operations; Strategy; Business Strategy; Fashion Industry; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Distribution Industry; Retail Industry; Service Industry; Shipping Industry; Technology Industry; Europe
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    • 26 Feb 2013
    • First Look

    First Look: Feb. 26

    award program decreased plant productivity by 1.4%, and that positive effects from awards are accompanied by more complex employee responses that limit program effectiveness. Download the paper: http://ssrn.com/abstract=2215922 Do Display Ads Influence Search?... View Details
    Keywords: Sean Silverthorne
    • 17 Sep 2001
    • Research & Ideas

    Why E-commerce Didn’t Die With the Fall of Webvan

    Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details
    Keywords: by Martha Lagace; Consumer Products; Retail
    • 16 Oct 2013
    • Op-Ed

    Response to Readers: Combating Climate Change with Nuclear Power and Fracking

    With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
    Keywords: by Joe Lassiter; Energy; Utilities
    • September 2017 (Revised June 2019)
    • Case

    Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China

    By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
    This case examines the strategic positioning of Dianrong, one of the largest online peer-to-peer (P2P) lending platforms in China, in its attempt to become a foundational player in the expansion of the FinTech sector in Asia. Dianrong had recently announced the... View Details
    Keywords: Financing and Loans; Internet and the Web; Supply Chain; Finance; Innovation and Invention; Competition; Product Positioning; Strategy; Financial Services Industry; China
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    • 28 Jun 2007
    • Working Paper Summaries

    Film Rentals and Procrastination: A Study of Intertemporal Reversals in Preferences and Intrapersonal Conflict

    Keywords: by Katy Milkman, Todd Rogers & Max H. Bazerman; Entertainment & Recreation
    • January 2022 (Revised November 2023)
    • Supplement

    Uber in China (C): The Cost of Success for Didi

    By: William C. Kirby and Noah B. Truwit
    On June 30, 2021, ride-hailing giant Didi Chuxing (Didi) raised $4.4 billion in its initial public offering (IPO) on the New York Stock Exchange (NYSE), the largest IPO of a Chinese company listed on an American exchange since Alibaba raised $25 billion in 2014.... View Details
    Keywords: Uber; Didi Chuxing; Start-up Growth; Regulation; Ride-sharing; Transportation; Business Startups; Business and Government Relations; Cross-Cultural and Cross-Border Issues; Growth and Development; Policy; Competition; Laws and Statutes; Transportation Industry; Technology Industry; China
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    • 07 Jun 2016
    • First Look

    June 7, 2016

    likelihood of meeting or beating analyst expectations. Collectively the results shed light on the effect of increased ownership concentration on tax avoidance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51123 June 2016 Service Science... View Details
    Keywords: Sean Silverthorne
    • February 2017
    • Case

    Yemeksepeti: Growing and Expanding the Business Model through Data

    By: William R. Kerr, Gamze Yucaoglu and Eren Kuzucu
    In October 2016, Nevzat Aydin, co-founder and CEO of Yemeksepeti, the Turkish online food-ordering company, was looking over the company's quarterly results and projections for the upcoming year with his management team. It had been almost a year and a half since Aydin... View Details
    Keywords: Entrepreneurial Management; Entrepreneurial Ventures; Turkey; Big Data; Customer Focused Organization; Service Management; Continuous Improvement; Data Analysis; Internet; Growth Strategy; Technological Change; Information Systems; Entrepreneurship; Corporate Strategy; Analytics and Data Science; Analysis; Customer Focus and Relationships; Emerging Markets; Service Operations; Competitive Advantage; Performance Improvement; Internet and the Web; Growth and Development Strategy; Information Technology; Value Creation; Food and Beverage Industry; Turkey
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    • Article

    Forgoing Earned Incentives to Signal Pure Motives

    By: Erika L. Kirgios, Edward H. Chang, Emma E. Levine, Katherine L. Milkman and Judd B. Kessler
    Policy makers, employers, and insurers often provide financial incentives to encourage citizens, employees, and customers to take actions that are good for them or for society (e.g., energy conservation, healthy living, safe driving). Although financial incentives are... View Details
    Keywords: Incentives; Motivation Laundering; Self-signaling; Motivation and Incentives; Behavior; Perception
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    • 09 Nov 2015
    • Research & Ideas

    These Employers Pay Higher Salaries than Necessary

    buyer. Now translate the same situation from a brick-and-mortar bazaar to an online peer-to-peer marketplace such as Upwork, which allows businesses to outsource work to freelancers, frequently overseas. “Workers on the market have lots... View Details
    Keywords: by Michael Blanding; Employment; Technology; Computer