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- All HBS Web
(447)
- People (2)
- News (150)
- Research (243)
- Events (2)
- Multimedia (3)
- Faculty Publications (83)
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- 02 Dec 2013
- Research & Ideas
Companies Choreograph Earnings Calls to Hide Bad News
executives a question. That's the procedure that HBS Associate Professor Lauren H. Cohen followed to find out more about the odd dealings he'd observed at a company that was the subject of one of his case studies. But he wasn't given the... View Details
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
Orleans. Although Southwest has never had a fatal accident in its history, the odds are that it will sometime in the future. And the organization is ready to respond to what Max Bazerman and Michael Watkins would term a "predictable... View Details
Keywords: by James Heskett
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
keep customers loyal . . . However, a customer base high in 'loyals' is a good indicator that you're doing something right." In Scott Bailey's opinion, "It seems to me that the positions . . . are really not at odds with one... View Details
Keywords: by James Heskett
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
According to this way of thinking, Mayer has assumed that the personal lives and identities of her work-at-home employees are uniformly at odds with her corporate goals. Yet there is certainly some subset of remote workers who are... View Details
- 06 Sep 2006
- Lessons from the Classroom
Mixing Students and Scientists in the Classroom
reality when you're dealing with early-stage science. We're in the entrepreneurial Valley of Death here, where the odds are that even ideas that look really good will never make it. Q: Who do you think learned more from the course, the... View Details
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
Traditional academic models of asset allocation are often at odds with conventional wisdom on investing. According to your research, some of this conventional wisdom might actually make sense for long-term investors. How does static... View Details
Keywords: by Ann Cullen
- 02 Dec 2002
- What Do You Think?
How Will We Respond to the “Moment of Truth” in Option Plans?
expansion may face longer odds in getting approval. This is the result of scandals in executive compensation, many of which are associated with the fruits of large stock option awards. It is reasonable to assume that stock options, which... View Details
Keywords: by James Heskett
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
helpfulness made it more likely he'd get calls in the future. Much like Darren Rovell, Lucci built his bargaining endowment by stockpiling a network of valuable relationships. There probably are similar people in your company or community whom others turn to when... View Details
Keywords: by Michael Wheeler
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
Prevost apparently had no special training in reading nonverbal communication and assumed that Moussaoui was a typical customer. But the coupling of an odd statement and a flush jolted Prevost into realizing that things were not as they... View Details
Keywords: by Michael Wheeler
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
Gareth Olds grew up toeing the poverty line. For years his parents struggled to support three children in Anchorage, Alaska, where food costs run high. His stepfather held down a steady but low-paying job as a dental assistant, and his mom performed a series of View Details
- 02 Apr 2018
- Research & Ideas
Is 'Gut Feel' a Good Reason to Invest in a Startup?
vasilchenko The odds investors face when deciding which startup to back are long enough to make any self-respecting poker player toss in their cards. “Most investors know that when they write a $50,000 check they have a 98 percent chance... View Details
- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
he is at odds with the theories of economist Mancur Olson, whose 1965 book, The Logic of Collective Action: Public Goods and the Theory of Groups, sparked a generation of political scientists and regulation theorists, including George... View Details
Keywords: by Kim Girard
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
productivity in the service sector has been accompanied by increasing employment, a phenomenon somewhat at odds with experience in the glory days of manufacturing. Thanks in part to new technology, service sector workers work smarter. But... View Details
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
those that don't. Q: You contend that each of the four drives was created by evolution to improve the odds of gene survival. But even a formidable species such as the dinosaur can be wiped out by an unexpected development. What is the... View Details
Keywords: by Sean Silverthorne
- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
Walter A. Friedman and Geoffrey Jones. For example, on the subject of environmental sustainability, the authors observed: "It is odd that business historians have not devoted more attention to sustainability, given that, arguably,... View Details
Keywords: by Geoffrey Jones & Walter Friedman
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
communicating both the business benefits (including the risk of not changing) (and for employees) ‘what’s in it for me.’” The predominant message of respondents was that culture change is a complex process often requiring years to accomplish. Several did, however,... View Details
Keywords: by James Heskett
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
though, are not administrative. "The biggest challenge we face is a cultural shift. People who by and large get into these organizations have amazing compassion. They want to clothe the homeless and feed the hungry. And for them to create a business is often at... View Details
Keywords: by Martha Lagace
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
attitudes as extensions of company traditions and values. When the new attitudes are at odds with the existing culture, the challenge is even greater. As Ronald Heifetz, co-director of the Center for Public Leadership at Harvard's John F.... View Details
Keywords: by Melissa Raffoni
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
Yet a third view is that the odds of success in achieving important change are enhanced by coordinated efforts to alter, as Michael Beer puts it, “the organization model” (including culture) and the “economic model” (actions producing... View Details
Keywords: by James L. Heskett
- 16 Apr 2001
- Research & Ideas
Angels Face the Innovator’s Dilemma
expectations were." Tips For Aspiring Disrupters Just like other industries, computers and brokerage among them, the venture capital industry itself is also ripe for disruption, he said. While odds always favor the incumbent when a... View Details