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Show Results For
- All HBS Web
(12,389)
- People (42)
- News (3,843)
- Research (5,718)
- Events (28)
- Multimedia (204)
- Faculty Publications (3,224)
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- 13 Aug 2014
- Lessons from the Classroom
Managing the Family Business: Entrepreneurs Needed for Long-Run Success
business reasons and family reasons why we think this is true. The Business Reasons In today's competitive environment of rapid technological change and quickly evolving industries, it doesn't pay to become too attached to current lines of business or methods for... View Details
Keywords: by Michael J. Roberts
- 05 Jun 2013
- Op-Ed
Corporate Leaders Need to Step Up on Climate Change
world. In other words, such analyses don't actually measure sustainability. So what does a meaningful corporate sustainability program look like in the era of climate change? First, corporate leaders need to directly lobby state and... View Details
Keywords: by Michael Toffel & Auden Schendler
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within... View Details
Keywords: by Harvard Management Update
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
members to use it." To remove the stigma, employers need to educate workers about mental illness and distinguish it from normal levels of stress. At the same time, managers must learn the legal restrictions about asking about mental... View Details
- July 3, 2020
- Article
Delivery Apps Need to Start Treating Suppliers As Partners
By: Scott Duke Kominers and Ian Macomber
Home delivery has shifted from a luxury service aimed at young urban professionals to a core part of many businesses, which is used by almost everyone. That upheaval has strained capacity of many delivery services and changed how they relate to the suppliers that they... View Details
Keywords: Service Delivery; Supply Chain; Performance Capacity; Performance Efficiency; Entrepreneurship
Kominers, Scott Duke, and Ian Macomber. "Delivery Apps Need to Start Treating Suppliers As Partners." Harvard Business Review (website) (July 3, 2020).
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.
- July–August 2000
- Article
What Every Executive Needs to Know about Global Warming
By: Kimberly O'Neill Packard and F. Reinhardt
O'Neill Packard, Kimberly, and F. Reinhardt. "What Every Executive Needs to Know about Global Warming." Harvard Business Review 78, no. 4 (July–August 2000): 128–135.
- Article
Why Does Business Need a Balanced Scorecard? Part II
By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part II." Cost Management 11, no. 3 (May–June 1997): 5–10.
- February/March 1997
- Article
Why Does Business Need a Balanced Scorecard? Part I
By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
- April 21, 2021
- Article
The Pandemic Conversations That Leaders Need to Have Now
By: Boris Groysberg, Robin Abrahams and Katherine Connolly Baden
Groysberg, Boris, Robin Abrahams, and Katherine Connolly Baden. "The Pandemic Conversations That Leaders Need to Have Now." Harvard Business School Working Knowledge (April 21, 2021).
- March 25, 2011
- Article
Heretic Reality: Mortgage Interest Deduction Needs to be Slashed
By: Robert C. Pozen
Pozen, Robert C. "Heretic Reality: Mortgage Interest Deduction Needs to be Slashed." Forbes.com (March 25, 2011).
- 2011
- Book
Joining a Nonprofit Board: What You Need to Know
By: Marc J. Epstein and F. Warren McFarlan
Epstein, Marc J., and F. Warren McFarlan. Joining a Nonprofit Board: What You Need to Know. Jossey-Bass, 2011.
- May 2012
- Article
Global Business Speaks English: Why You Need a Language Strategy Now
By: Tsedal Neeley
Neeley, Tsedal. "Global Business Speaks English: Why You Need a Language Strategy Now." Harvard Business Review 90, no. 5 (May 2012): 116–124.
- 2020
- Book
Hidden Truths: What Leaders Need to Hear But Are Rarely Told
By: David G. Fubini
Hidden Truths delivers profound and rarely discussed insights about C-suite jobs that provide aspiring leaders with practical, new skills that will equip them for the immense challenges of their desired jobs. Through 14 illuminating chapters, accomplished... View Details
Fubini, David G. Hidden Truths: What Leaders Need to Hear But Are Rarely Told. Wiley, 2020.
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
opportunities for workers with transferable, soft skills in the wake of growing automation. Employers and educators will need to focus on how they can cultivate those skills in workers and learners alike. Finally, any systemic solution... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- Spring 2012
- Article
The Need for Sector-Specific Materiality and Sustainability Reporting Standards
By: Robert G. Eccles, Michael P. Krzus, Jean Rogers and George Serafeim
Even though the supply of sustainability information has increased considerably in the last decade, companies are still failing to disclose material information in a comparable format. We believe this has two downsides. On the one hand, companies are not adequately... View Details
Keywords: Sustainability; Reporting; Standard Setting; Regulation; Environmental Sustainability; Accounting; Standards; Integrated Corporate Reporting; Corporate Disclosure; Competitive Advantage; Capital Markets; Accounting Industry; United States
Eccles, Robert G., Michael P. Krzus, Jean Rogers, and George Serafeim. "The Need for Sector-Specific Materiality and Sustainability Reporting Standards." Journal of Applied Corporate Finance 24, no. 2 (Spring 2012): 65–71.
- 17 Sep 2024
- HBS Case
The Climate Targets Leaders Need to Know as Regulations Loom
As investor pressure mounts on companies to show their environmental impacts, leaders are encountering an unwieldy tangle of terms and approaches. Climate accounting basics and a dictionary of sorts can help demystify the calculations and voluntary targets that... View Details
Keywords: by Rachel Layne
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
descriptions that “go way beyond describing the minimal baseline skills you need to qualify,” Fuller says. “They're like the most overloaded Christmas tree you ever saw—12 paragraphs of what they're looking for.” The result? Employers... View Details
- 2007
- Book
A Concise Guide to Macroeconomics: What Managers, Executives, and Students Need to Know
By: David A. Moss
Now more than ever before, executives and managers need to understand their larger economic context. In The Concise Guide to Macroeconomics, David Moss leverages his many years of teaching experience at Harvard Business School to lay out important macroeconomic... View Details
Moss, David A. A Concise Guide to Macroeconomics: What Managers, Executives, and Students Need to Know. Boston: Harvard Business School Press, 2007.
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
college degree, so qualified people are often shut out of the candidate pool before hiring managers can get a closer look at them. But especially now, when employers need workers—and workers need jobs—it... View Details
Keywords: by Jay Fitzgerald