Publications

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01 Jun 2003
Conference Presentation

Leading in Complex National Security Environments

By: Scott Snook

Keywords: Leadership; National Security

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive... View Details

Research Summary

National Innovative Capacity and the Ideas Production Function

By: Michael E. Porter

Joint research with Scott Stern (MIT) is exploring the determinants of innovative capacity across countries using time series/cross-section data ("Measuring the "Ideas" Production Function: Evidence from International Patent... View Details

October 1992 (Revised October 1993)
Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes

Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details

Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales

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April 24, 2024
Editorial

Absolute Presidential Immunity Threatens National Security

By: Louis Caldera, George W. Casey Jr., Thad Allen, Deborah Lee James, Carlton Fulford, Craig McKinley, Sean O'Keefe and John Jumper

Keywords: Government Administration; Lawfulness; National Security

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12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

October 11 is National Coming Out Day (NCOD) and HBS will be participating in events that celebrate the LGBTQ+ community throughout October as part of the broader LGBTQ+ History Month—a month focused on acknowledging and celebrating the... View Details

Sep 2016
Survey

Problems Unsolved & A Nation Divided

calls for a national economic strategy for America and proposes federal policy priorities that can form the core of such a strategy. Further, the report highlights corporate and personal tax reform as a promising first step in the... View Details

19 Jun 2019
Working Paper Summaries

Migrant Inventors and the Technological Advantage of Nations

Keywords: by Dany Bahar, Prithwiraj Choudhury, and Hillel Rapoport

01 Sep 2003
News

The Power of National Identity

proud of this distinction,” noted Abdelal, a scholar of international political economy and author of National Purpose in the World Economy: Post-Soviet States in Comparative Perspective, which won the 2002 Marshall Shulman Book Prize... View Details

Keywords: Deborah E. Blagg; National Security and International Affairs; National Security and International Affairs

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive... View Details

Keywords: Nonprofit / Government

22 Apr 2019
Working Paper Summaries

Government Technology Policy, Social Value, and National Competitiveness

Keywords: by Frank Nagle

September 1991
Supplement

First National Bank Corp. (B)

Describes recent proposals to change bank credit loss accounting rules. View Details

Keywords: Accounting

February 2004 (Revised August 2004)
Case

National Semiconductor's India Design Center

By: Jeffrey T. Polzer and Elizabeth Kind

The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details

Keywords: Groups and Teams; Information Technology Industry; India

18 Apr 2013
News

Everyday Heroes Inspire Stunned Nation

January 2009
Supplement

Live Nation Faces the Music (B)

By: Stephen P. Bradley, Frank V. Cespedes and Kerry Herman

In 2008, concert producer and promoter Live Nation, faces a decision about its strategy in light of the tumultuous changes in the music industry and the increasing power of the major artists. As the music business once again recreates itself in response to new... View Details

Keywords: Arts; Transformation; Revenue; Framework; Five Forces Framework; Demand and Consumers; Industry Structures; Relationships; Opportunities; Power and Influence; Business Strategy; Music Industry

Customer orientation is a central tenet of marketing. However, less is known about how customer orientation varies across countries and time. Mintz, Currim, and Deshpandé (Eur. J. Mark., 56: 1014–1041, 2022) propose a country-level construct, national customer... View Details

December 1961 (Revised January 1994)
Case

First National Bank of Westhaven (B)

By: Samuel L. Hayes III

Describes the events leading to deterioration of a goose farming operation. View Details

Keywords: Animal-Based Agribusiness; Failure; Banking Industry

April 2018
Case

Revitalizing the Cherokee Nation Health System

By: Tom Nicholas and Ross Bloom

Keywords: Native Americans; Healthcare Industry; Health Care and Treatment; Health Industry

December 2007 (Revised October 2008)
Case

The American National Red Cross (A)

By: Jay W. Lorsch, Eliot Sherman and David Chen

Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry