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- All HBS Web (480)
- Faculty Publications (46)
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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
time, and the timeline for decisions. Employees understand that events are continually unfolding and will accept changes if the evidence and reasoning are clear. Boilerplate rhetoric will likely disengage them. INSEAD’s Jennifer... View Details
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
storytelling devices and the range of storytelling features that brands use in this one moment and in this one platform. The second reason is that it's such a significant cultural, economic, social, commercial enterprise, the Super Bowl,... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
personal situations, in part also to motivate them to adapt to new safety practices. Implementing this model of HR management requires new capabilities such as mapping employees’ skills, cataloging competencies, supporting rapid... View Details
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
Loewenstein, and Moore Attachment. Auditors have strong business reasons to remain in clients' good graces and are thus highly motivated to approve their clients' accounts. Under the current system, auditors... View Details
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
income for many people. During 2021, as travel resumed, Airbnb hosts collectively earned $34 billion across 6 million active listings. One possible reason that Airbnb prominently features the names and faces of hosts on its site is to... View Details
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
not only generically more attractive in terms of the prosperity level they can support - the perspective taken by the traditional strategic industrial policy - but also are within reasonable reach for a country given its existing industry... View Details
Keywords: by Christian Ketels
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
collapsed on December 2, 2001 it destroyed over $60 billion in market value, he said. Second, its accounting fraud was "massive." Reasonable men and women might quibble over some of the finer points in accounting, but in FY... View Details
Keywords: by Martha Lagace
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
sources of sustenance for the hive, and make the changes necessary to keep the hive alive in the face of an evolving environment. To a certain extent, the media hype of the dot-com era required that leaders present a heroic face to the capital markets. Here's one View Details
Keywords: by Nick Morgan
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
advise/prevent you against doing something completely stupid." Another experienced VC suggests that some founders may simply not know what their funding options really are: "The reason people usually go to [family and friends]... View Details
Keywords: by Noam Wasserman
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Policy,” in which University of Michigan Professor Andrew J. Hoffman wrote, “One of the reasons (among many) that the public discourse on critical scientific issues of our day has become so confused is that too many academics, according... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
"Ted Levitt changed my life," wrote Barry Koh (HBS PMD 30, 1975). "In our very first class he opened my eyes to how people are motivated to make decisions. Before, I thought as an engineer—the best attributes and the best... View Details
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
memory that the product was safe to drink. Q: What can any manager or business leader take away from reading Driven? A: All managers and business leaders need to get things done through people. It is hard to be a great leader without understanding what drives and View Details
Keywords: by Sean Silverthorne
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
achieve organizational efficiency ... (by) highly motivated and committed staff with the passion to overachieve." Further, it is thought to work best in cultures where people have the latitude on occasion to fail (or as Mariana van... View Details
Keywords: by Jim Heskett
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
show us a way of regaining what we have lost." Another reason for such insecurity, Reinhold Gerbsch proposes, is "the increasing rate of change in the marketplace." Citing an old Buddhist saying, "When the pupil is... View Details
Keywords: by James Heskett
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
telephone call away. When they have any concerns or suggestions, the CEO will hear them in real time. Professional service firm leaders are always in the midst of their partners and fellow owners, which is one reason we use the phrase... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
'attitude problem' is at the top, not the bottom!" Meenal Dandavate concurred: "[Attitude]...can be cultivated consciously, but mostly it has the tendency to flow/cascade from the top down." Others concentrated on reasons... View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
The Creativity Maze
To understand the differences between extrinsic and intrinsic motivation, imagine a business problem as a maze. One person might be motivated to make it through the maze as quickly and safely as possible in order to get a tangible reward,... View Details
Keywords: by Teresa Amabile
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
market leadership position? "We believe that there is still a great deal of confusion and puzzlement on how this competitive battle will develop," say the authors of the academic paper Dynamic Mixed Duopoly: A Model Motivated by... View Details
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
Self-confidence is not the real secret of leadership. The more essential ingredient is confidence in other people. Leadership involves motivating others to their finest efforts and channeling those efforts in a coherent direction. Leaders... View Details
Keywords: by Rosabeth Moss Kanter
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
nature of the innovation problem at hand, the motivation of the external developers, and the firm's platform business model. Depending on these factors, the outside innovation might be fed and managed either by creating collaborative... View Details