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Show Results For
- All HBS Web
(252)
- People (1)
- News (85)
- Research (137)
- Events (2)
- Multimedia (3)
- Faculty Publications (64)
- 22 Aug 2019
- News
Getting There
the notion that the mobile phone revolution might help unlock a chronic problem in Southeast Asia: safe and reliable on-demand transportation. They launched Grab in Malaysia in 2012. In its earliest days,... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
platforms running under eBay or Google or Rakuten. In some countries like Japan and Korea, one can do exactly the same thing on the Internet and over the mobile phone. And in Japan, mobile View Details
- 17 Feb 2011
- News
Field Report: Rwanda
mobile phone hasn’t caught on, either. “I think we had a lot to add in terms of ideas and exposure to different business practices,” says Barry. “But it has to be a partnership with the folks who actually... View Details
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
blunder was apparent and the damage done. Nor could United reasonably have used the policy to prevent passengers from making recordings: Telling customers “put down your phones or we’ll arrest you” would have invited concealed recordings... View Details
- Profile
Luciana Baigun
online platform for the economics community at the school – so she built one. Later, as an auction theory analyst with clients all over the world, she was struck by the ubiquity of mobile phones in India and... View Details
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer behavior.The race for dominance in View Details
Keywords: by Nitin Nohria & Marty Leestma
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
Hekmatullah Ebrahimkhil prays next to a network tower on a hill overlooking Qargha Lake, outside Kabul. Ebrahimkhil is helping his father guard and service one of the mobile communication towers on the hill—part of an innovative community... View Details
Keywords: Julia Hanna
- 21 Nov 2013
- News
Case Study: BlackBerry and Thorsten Heins
phones, and focused the company on the critical launch of its next iteration of handsets, BlackBerry 10. The phones came in two versions: first launched was a touch-screen phone designed to attract... View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
savings. In the area of prevention, the spread of ever-cheaper mobile smart phones enables citizens in remote rural areas to receive online medical consultations, treatment suggestions, and prescriptions.... View Details
- Web
Security & Privacy | Information Technology
are various scams and tactics that cybercriminals use to target us everyday. Learn more about common tactics they may use and steps you can take to minimize your risk. Fraudulent Duo Pushes Be mindful when your phone asks you to allow a... View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring... View Details
Keywords: by James Heskett
- 01 Jun 2012
- News
Social Enterprise Start-Ups Recognized for Bold Ideas
start-up in Bangalore cofounded by CEO Sidhant Jena (MBA 2011), has developed a mobile phone attachment that will enable patients to test their blood sugar and seamlessly transmit the results to a physician... View Details
- 26 Jul 2011
- News
An Entrepreneur of the Arts
In 2010, she founded Growing Through Arts , a company that helps children learn about and explore the arts through books, e-books, toys, games and mobile phone applications. Saying “I am thrilled to bring... View Details
- 01 Jun 2010
- News
Three Profs Win McKinsey Award
to become a center for making mobile phone components and handsets, especially products using CDMA technology, which is widely used in South Korea. Controller board MADE IN CHINA REASON U.S. companies long... View Details
- 01 Mar 2013
- News
Making Change
diabetes and obesity that is engulfing the developing world. Jana Care aims to do so by building sensors and apps that can transform a mobile phone into a personal lab and lifestyle coach. The View Details
- 04 Sep 2019
- News
Giving Live Sports Another Dimension
their home viewing, and the advent of innovations like 5G, cashless payment systems, and mobile wayfinding solutions are really elevating the venue experience.” —Angela Ruggiero Jonathan Mariner (MBA 1978), Senior Advisor for Imagination... View Details
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
million in revenue in 2013, up from $58 million in 2012. And it touts a Net Promoter Score—a customer-satisfaction indicator—in the low 80s, saying it is "significantly higher than Apple and Amazon, and nearly 50 points higher than phone... View Details
- 01 Mar 2025
- News
Patch Work
one, though, the innovations that seemed to open up new ways of reaching voters by phone lost their effectiveness—falling victim to caller ID, do-not-call lists, and voter exhaustion with once-novel tactics like robocalls and candidate... View Details
- Web
Once in a Lifetime Opportunities | Social Enterprise | Harvard Business School
assessors to conduct face-to-face interviews with low-income customers living in rural, hard-to-reach areas. “Today, we can use mobile technology to conduct short phone interviews or SMS (texting) surveys.”... View Details
- 01 Mar 2019
- News
The HBS Fund
operators in the United States were only able to glean a general estimate of location from mobile calls, thus hampering response times. Now, thanks to technology developed by RapidSOS, calls received from most Android View Details