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  • All HBS Web  (436)
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  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

levels." Others cited evidence that Walmart's model has some practical limitations. Evidence of possible friction was presented by Clark Phippen, who cited symptoms that suggest that Walmart is becoming "arthritic."(1) Employees, he wrote, consider... View Details
Keywords: by James Heskett; Retail
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

Entrepreneur-in-Residence Eric Ries, lean start-up thinking entails launching as quickly as possible with a "minimum viable product," a bare-bones creation that includes just enough features to allow for useful feedback from... View Details
Keywords: by Carmen Nobel; Financial Services
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

example by refurbishing electronic products and selling them in stores to contribute to the recycling effort. “Purpose becomes your lighthouse in the storm,” Barry says. “Purpose is the direction you’re always going to move the company.... View Details
Keywords: by Ranjay Gulati
  • 04 Apr 2007
  • Research & Ideas

The Business of Global Poverty

in emerging markets relatively small, business is beginning to eye this huge population at the bottom of the pyramid (BOP) as a viable and essential market. Indeed, it is only in the last decade, thanks in part to academic research, that... View Details
Keywords: by Garry Emmons
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product Assortment in Online Retail explores... View Details
Keywords: by Kristen Senz; Retail
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

"employment" of a relatively small number of these customers on behalf of a product or service can greatly improve both the efficiency and effectiveness of a marketing strategy. And it is made increasingly View Details
Keywords: by James Heskett
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

managers to give serious consideration to the internalization of at least some advertising and marketing services," Silk says in this Q&A. Sarah Jane Gilbert: Can you explain the concept of vertical integration? Alvin Silk: Vertical integration is about a firm... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

decisions and shipping policies in determining purchase outcomes and profits. Consumers are less sensitive to shipping fees than to product prices, but free shipping for orders above the minimum is a strong... View Details
Keywords: by Sean Silverthorne
  • 05 Aug 2002
  • Research & Ideas

Understanding the Process of Innovation

manufacturers often discard the products sent to them by outside inventors without even looking at them. Because of their hurdle rate—the minimum return required on a contemplated investment—they probably... View Details
Keywords: by Loren Gray
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

All good managers understand the importance of making sure that every member of a team feels personally motivated and necessary throughout the workday, lest their work should stagnate and suffer. But what's the key to igniting creativity, joy, trust, and View Details
Keywords: by Carmen Nobel
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Rewards Of Channel Stewardship The concept of channel stewardship is meant to appeal to any organization in the distribution channel that wants to bring a disciplined approach to channel strategy. As mentioned, a channel steward might be the maker of the View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

focused in his first couple of years. He got rid of a huge number of product lines. He streamlined the operations and he bet on a very small number of products. The combination of the early success of the iMac, the booming marketing in... View Details
Keywords: by Sean Silverthorne
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring performance is a winning... View Details
Keywords: by James Heskett
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

efficiency. If you're Ford or Toyota, for example, you have to compete in the world market to capture the minimum efficient scale." The second requirement, often in conflict with the first, is a sensitivity and responsiveness to... View Details
Keywords: by Julia Hanna
  • 30 Apr 2001
  • Research & Ideas

Big Companies, Big Opportunities—Big Questions

away from anything but a majority position, Rodriguez said. Illiquid markets are also a turn-off for institutional investors. Only thirty-three companies in Latin America meet the minimum $5 million in daily trading volume most fund... View Details
Keywords: by Julie Jette
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

people, other resources, and a broader context to create a viable market offering. One of the questions the case raises is 'what is Winfrey in the business of? What is she offering her consumers, viewers, magazine readers, and the people... View Details
Keywords: by Martha Lagace; Consumer Products; Consumer Products; Consumer Products
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

diffused into the market. The debate was this: Did Microsoft win because its Internet Explorer was the technologically superior product to Netscape Navigator, or was Microsoft just more successful at the distribution end by convincing... View Details
Keywords: by Sara Grant; Consumer Products; Consumer Products; Consumer Products
  • 02 Jul 2013
  • First Look

First Look: July 2

institute laws regarding the minimum percentage of women on a company's board, while research suggests that women enter executive positions earlier and work harder than male counterparts. Other topics include a discussion of a female... View Details
Keywords: Anna Secino
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

very easily in some sense. Polaroid had a lot of really smart scientists, and viewed itself as the Bell Labs of photography. Q: How are some companies constrained by this framing? A: Let's continue with the Polaroid example. In translating its mindset into a View Details
Keywords: by Michael J. Roberts; Technology
  • 06 Apr 2009
  • Research & Ideas

Cheers to the American Consumer

sheer number of Americans promotes an attention to individual differentiation that is less prevalent in more conformist and homogeneous societies. Among 300 million curious consumers, it is possible for almost any innovation to find a View Details
Keywords: by John Quelch
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