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Show Results For
- All HBS Web
(262)
- News (69)
- Research (154)
- Events (1)
- Multimedia (1)
- Faculty Publications (75)
- 01 Mar 2008
- News
Sarah Talley’s Key Negotiation Principles
When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out, for example, and ask questions.... View Details
Richard W. Sears
After having much success selling a small order of watches he had come across while working as a telegrapher, Sears entered the merchandising business full time and devoted his business to rural, relatively poor farmers. Though Sears was... View Details
Keywords: Retail
Sewell L. Avery
At Montgomery Ward, Avery hired top merchandising men from other fields and instituted numerous reforms. Montgomery Ward was very successful under Avery’s management, doing an annual mail order business of $700 million and boasting 575... View Details
Keywords: Retail
- 13 May 2013
- Blog Post
Alumni: Where are they now? Featuring Fereshteh…
at HBS, I was offered an entrepreneurial position as the Client Relations & Business Analysis Manager for the Canada & Bermuda Region. In this role, I was able to learn about the retail business from a merchandising and client... View Details
Keywords: Consumer Products / Retail
- Profile
Samantha Ernst
in investment banking with J.P. Morgan, Samantha found her calling in retail. “I grew up with Women’s Wear Daily in my house,” she says. “My mother graduated from the Fashion Institute of Technology. I always suspected retail would be in my future.” Samantha took on... View Details
- 28 Feb 2014
- News
The First Five Years: Omowale Casselle (MBA 2009)
Omowale Casselle What does your work involve? "My official title is director of product management, SAMPLEit, a new venture at redbox. In this role, I'm responsible for leveraging technology across our different product lines—kiosk, mobile, and online—to deliver an... View Details
- 01 Oct 1999
- News
Running on empty
the gallon or so of gasoline that typically remains in a car's fuel system even when the gas gauge reads empty, SpareTank becomes flammable, and presto, you're on your way. "It's one of the great problem-solving products of all time," said Dennis D'Angelo, the View Details
- 18 Apr 2005
- Research & Ideas
Tips to Reinvent the Department Store
looking to become what they want to be—as opposed to a series of vendor shops.— Pat Chadwick, Bloomingdale's Alan Barnett, senior vice president of merchandise planning and information systems for Barneys New York, noted that "the... View Details
Alan L. Wurtzel
superstore concept in electronics retailing) and a smaller, portable brand-name electronics storefront. Wurtzel perfected this merchandising strategy as his chain expanded throughout the United States, and under his direction, the firm’s... View Details
Keywords: Retail
John Wanamaker
Wanamaker thought his “new kind of store,” which was a consolidation of many different kinds of shops into one, was the future of shopping. Not only did his department stores become very successful, they were also part of a merchandising... View Details
Keywords: Retail
- 01 Apr 1998
- News
Deals For Sale
department and we agree to move them." In an arrangement with Federal Express, the modems are shipped to a warehouse in Memphis, Tennessee, and inspected. FairMarket then posts a description of the merchandise online for the next... View Details
Keywords: Judith A. Ross
- 05 Dec 2016
- News
Scaling Up at Five Below
(photo by Jane M. Von Bergen / Philadelphia Inquirer) (photo by Jane M. Von Bergen / Philadelphia Inquirer) It’s the holiday season and emoji merchandise is flying off the shelves—especially poop emoji (sorry). Chalk it up to the... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
merchandise categories or sub-categories online. Best Buy, for example, allots floor space only to higher-end televisions—commodity-level TVs are mostly merchandised online. Virtually all major retailers... View Details
- 12 Sep 2018
- News
Game-Changing Analytics
at multiple contact points, including ticket sales, retail transactions, digital communications, and social media,” notes Gelman, a former Crimson basketball star who also played professionally in Europe. She cites the Patriots’ launch a few years ago, of View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
consumers had to pay for merchandise with cash. This, the entrepreneur believed, precluded a consumer from making a spontaneous purchase. In the late 1940s, banks did not usually provide loans for consumer purchases other than housing.... View Details
- 01 Mar 2013
- News
To the Rescue
from ticket and merchandise sales, corporate sponsorships, and donations. The money was disbursed by Robin Hood to organizations, large and small, in storm-damaged areas in New York, New Jersey, and Connecticut. Deborah Winshel (MBA... View Details
- 13 May 2013
- Blog Post
Final presentations and final farewells
answer the question: How does Sephora really win the love and wallets of women of color and of Millennials and Gen Z girls? Collectively, we interviewed dozens of people at Sephora, across all functions from operations and logistics to PR, from View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
hours of operation, merchandising displays, and pricing. By contrast, the span of control for managers at corporate headquarters who oversee merchandising and other core operations is set at... View Details
Keywords: by Robert Simons
- 01 Mar 2014
- News
Insight: Yenball
geographic: Japanese stars who come to US cities with a large Japanese population—Los Angeles and New York, for example—can convert those populations into increased ticket and merchandise sales. (All major league teams share national TV... View Details