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    • Research  (352)
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  • All HBS Web  (477)
    • News  (57)
    • Research  (352)
    • Events  (3)
  • Faculty Publications  (110)
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  • 26 Jul 2011
  • First Look

First Look: July 26

http://www.hbs.edu/research/pdf/11-034.pdf Tax Policy and the Efficiency of U.S. Direct Investment Abroad Authors:Mihir A. Desai, C. Fritz Foley, and James R. Hines Jr. Abstract Deferral of U.S. taxes on foreign source income is commonly... View Details
Keywords: Sean Silverthorne
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

the company has built over time, which is largely embedded in its software code libraries. This base is critical to internal innovation, as it makes product development more efficient and powerful. Additionally, it spawns external... View Details
Keywords: by Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

internet,” as Avinash Umesh Rao calls it) rather than an assessment of its long-term importance. Umesh Rao was somewhat skeptical of the metaverse’s effect on productivity: “Productivity at the end of the day will continue to remain a View Details
Keywords: by James Heskett
  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
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Polzer, Jeffrey T., and Olivia Hull. "People Analytics at McKinsey." Harvard Business School Case 418-023, January 2018. (Revised January 2020.)
  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

inequities resulted in team members being unable to bring their whole selves to work, which meant that organizations were operating with sub-optimal contributions. Also, excessive hierarchy that sought to drive efficiencies actually... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

effective and efficient in the company’s core business. The focus is improvement, not exponential growth. Improvement is always possible. Yes, it may be small, but even extremely small improvements can be worthwhile. Look at the example... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

Measuring and interpreting efficiency along these higher aims can also be behaviorally compromised when measures have to be simplified or aggregated. Q: What is the potential... View Details
Keywords: by Sarah Jane Johnston
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

They are critical but without an efficient transmission system of local industries, their value generation does not translate into a high standard of living for the broader population. While both parts of the economy are important, they... View Details
Keywords: by Christian Ketels
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

relatively good forecasts of actual box office returns. In fact, the forecasting accuracy is what makes it such a valuable research setting. I used HSX to measure how the involvement of a movie star affects likely theatrical movie... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

sophisticated improvements in robotic welding equipment that reduced cost, increased quality, and won recognition with an award from the Ministry of Environment. At NHK (Nippon Spring) another team conducted a series of experiments that increased quality, productivity,... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

waters, with asymmetric and unpredictable shocks hitting throughout the value chain. In such an interconnected and uncertain world, entire production networks are at risk of disappearing. Many companies interviewed in our project took extreme View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

performance—by legitimate means or, if push comes to shove, by illegitimate ones. If the measure is profits, for instance, she will have a strong incentive to increase the current year's earnings at the expense of next year's, either by... View Details
Keywords: by Michael C. Jensen
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

even more difficult than in the past. Why the concern about coordination between sales and marketing? Every business exists for financial performance—making money. We know generally how to measure it across different companies and... View Details
Keywords: by Benson Shapiro
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

were unable to provide new loans to underwrite company growth. “The recessionary measures that were taken in Greece were not the cause of the crisis.” Even large companies that could ordinarily rely on public equity or debt markets... View Details
Keywords: by George Serafeim
  • 23 May 2011
  • Research & Ideas

Corporate Sustainability Reporting: It’s Effective

sample of 42 others that didn't. The researchers focused on several measures that capture socially responsible management practices including the social responsibility of business leaders, sustainable development, employee training, View Details
Keywords: by Michael Blanding
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

expertise, and spreading out risk. On the other hand, forming alliances also requires coordinating tasks and merging cultures, which can often be difficult and costly to achieve. Business theorists have long pursued this question in an effort to determine the best and... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

market. Efficient companies should be the ones that maintain their capacity, and the inefficient ones should shrink or be sold. The same principle is involved in new industries. Instead of subsidizing new companies, government should... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details
Keywords: by Michael Blanding; Consumer Products
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

efficiency and materials and resources. LEED rating recipients are awarded certification levels of Certified, Silver, Gold, or Platinum, depending on the number of total points. The researchers focused on LEED because of its relative... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

destruction" research. As Devdip Ganguli put it: "The sphere of influence of companies goes beyond themselves and their investors: their decisions encompass social and environmental consequences too. Therefore to say that the ultimate View Details
Keywords: by James Heskett
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