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  • All HBS Web  (4,823)
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  • 2020
  • Working Paper

Measuring the Cost of Corporate Water Usage

By: DG Park, George Serafeim and T. Robert Zochowski
We develop a methodology that calculates the impact that organizations have on the environment through their water consumption relating to water stress risk. Using the methodology, we derive estimates for four companies that show how assumptions on the geographic... View Details
Keywords: Water; Water Management; Environment; Sustainability; Environmental Impact; Impact-Weighted Accounts; IWAI; Organizations; Environmental Sustainability; Valuation
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Park, DG, George Serafeim, and T. Robert Zochowski. "Measuring the Cost of Corporate Water Usage." Harvard Business School Working Paper, No. 21-036, September 2020.
  • September 2019
  • Case

Starling Trust Sciences: Measuring Trust in Organizations

By: Aiyesha Dey, Jonas Heese and James Weber
Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their... View Details
Keywords: Behavioral Analytics; Financial Institutions; Banks and Banking; Entrepreneurship; Strategy; Banking Industry; Consulting Industry; Information Technology Industry; United States; United Kingdom
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Dey, Aiyesha, Jonas Heese, and James Weber. "Starling Trust Sciences: Measuring Trust in Organizations." Harvard Business School Case 120-006, September 2019.
  • September 1997 (Revised January 1998)
  • Teaching Note

Western Chemical Corporation: Divisional Performance Measurement TN

By: William J. Bruns Jr.
Teaching Note for (9-196-079). View Details
Keywords: Performance Evaluation; Chemical Industry
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Bruns, William J., Jr. "Western Chemical Corporation: Divisional Performance Measurement TN." Harvard Business School Teaching Note 198-026, September 1997. (Revised January 1998.)
  • May 2003 (Revised October 2005)
  • Teaching Note

GolfLogix: Measuring the Game of Golf (TN)

By: John T. Gourville
Teaching Note for (9-503-004). View Details
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Gourville, John T. "GolfLogix: Measuring the Game of Golf (TN)." Harvard Business School Teaching Note 503-099, May 2003. (Revised October 2005.)
  • 09 Apr 2014
  • Working Paper Summaries

Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis

Keywords: by Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack & David Dreyfus; Video Game; Web Services
  • Article

Memory Change: An Intimate Measure of Persuasion

By: Kathryn A. Braun-Latour and Gerald Zaltman
Keywords: Change; Measurement and Metrics
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Braun-Latour, Kathryn A., and Gerald Zaltman. "Memory Change: An Intimate Measure of Persuasion." Journal of Advertising Research 46, no. 1 (March 2006): 57–72.
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

Yet amid all these measures of customer success, some companies lose sight of the ultimate objective: to make a profit from selling products and services. In their zeal to delight customers, these companies actually lose money with them.... View Details
Keywords: by Robert S. Kaplan
  • May 2003 (Revised March 2004)
  • Case

Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation

By: Allen S. Grossman and Daniel F. Curran
Geoffrey Canada, CEO of the Harlem Children's Zone, wanted his organization to grow dramatically to reach thousands of poor and underserved children in Harlem. The agency ran a variety of successful social service programs throughout New York City that were separately... View Details
Keywords: Leadership; Goals and Objectives; Measurement and Metrics; Organizational Structure; Performance Evaluation; Strategic Planning; Problems and Challenges; Nonprofit Organizations; Expansion; Valuation
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Grossman, Allen S., and Daniel F. Curran. "Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation." Harvard Business School Case 303-109, May 2003. (Revised March 2004.)
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

Firms in the United States, Japan, and Germany tend to be managed especially well, while firms in Brazil, China, and India tend to be managed poorly. Those are among the initial findings of the World Management Survey (WMS), a huge international research initiative to... View Details
Keywords: by Carmen Nobel
  • 2010
  • Working Paper

Advertising Disclosures: Measuring Labeling Alternatives in Internet Search Engines

By: Benjamin Edelman and Duncan S. Gilchrist
In an online experiment, we measure users' interactions with search engines, both in standard configurations and in modified versions with clearer labels identifying search engine advertisements. In particular, for a random subset of users, we change "Sponsored links"... View Details
Keywords: Online Advertising; Interactive Communication; Corporate Disclosure; Labels; Marketing Strategy; Consumer Behavior; Internet; Search Technology
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Edelman, Benjamin, and Duncan S. Gilchrist. "Advertising Disclosures: Measuring Labeling Alternatives in Internet Search Engines." Harvard Business School Working Paper, No. 11-048, November 2010. (Revised January 2011, January 2012.)
  • Article

Subjective Performance Measures in Optimal Incentive Contracts

By: George P. Baker, Robert Gibbons and Kevin J. Murphy
Keywords: Performance; Motivation and Incentives; Measurement and Metrics
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Baker, George P., Robert Gibbons, and Kevin J. Murphy. "Subjective Performance Measures in Optimal Incentive Contracts." Quarterly Journal of Economics 109, no. 4 (November 1994).
  • November 2012 (Revised June 2014)
  • Case

Boston Children's Hospital: Measuring Patient Costs (V)

By: Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman
Keywords: Health Care; Time-Driven Activity-Based Costing; Costing; Hospitals; Activity Based Costing and Management
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Kaplan, Robert S., Mary L. Witkowski, and Jessica A. Hohman. "Boston Children's Hospital: Measuring Patient Costs (V)." Harvard Business School Case 113-057, November 2012. (Revised June 2014.)
  • June 2009
  • Teaching Note

Infosys' Relationship Scorecard: Measuring Transformational Partnerships (TN)

By: Francisco de Asis Martinez-Jerez
Teaching Note for [109006]. View Details
Keywords: Consulting Industry; Information Technology Industry; India
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Martinez-Jerez, Francisco de Asis. "Infosys' Relationship Scorecard: Measuring Transformational Partnerships (TN)." Harvard Business School Teaching Note 109-007, June 2009.
  • October–November 2019
  • Article

A New Perspective on Post-Earnings-Announcement-Drift: Using a Relative Drift Measure

By: Michael Clement, Joonho Lee and Kevin Ow Yong
Prior research finds that there is a delayed reaction to both analyst-based earnings surprises and random-walk-based earnings surprises. Focusing on the market reaction from the post-announcement window, prior studies show that analyst-based drift is larger than random... View Details
Keywords: Business Earnings; Financial Reporting; Market Timing; Behavioral Finance
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Clement, Michael, Joonho Lee, and Kevin Ow Yong. "A New Perspective on Post-Earnings-Announcement-Drift: Using a Relative Drift Measure." Journal of Business Finance & Accounting 46, no. 9–10 (October–November 2019): 1123–1143.
  • Research Summary

Measuring and Managing Uncertainty in Product Development

Dissertation research regarding the startegic implications of uncertainty in product development. View Details
  • October 2019
  • Teaching Note

Starling Trust Sciences: Measuring Trust in Organizations

By: Aiyesha Dey and Jonas Heese
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Dey, Aiyesha, and Jonas Heese. "Starling Trust Sciences: Measuring Trust in Organizations." Harvard Business School Teaching Note 120-048, October 2019.
  • 2011
  • Chapter

Non-standard Monetary Policy Measures and Monetary Developments

By: Domenico Giannone, Michele Lenza, Huw Pill and Lucrezia Reichlin
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Giannone, Domenico, Michele Lenza, Huw Pill, and Lucrezia Reichlin. "Non-standard Monetary Policy Measures and Monetary Developments." Chap. 8 in Interest Rates, Prices and Liquidity: Lessons from the Financial Crisis, edited by Jagjit Chadha and Sean Holly, 195–221. Cambridge University Press, 2011.
  • January 1999
  • Case

Western Chemical Corporation: Divisional Performance Measurement (C)

By: William J. Bruns Jr.
Supplements the (A) case. View Details
Keywords: Accounting Industry; Chemical Industry
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Bruns, William J., Jr. "Western Chemical Corporation: Divisional Performance Measurement (C)." Harvard Business School Case 199-041, January 1999.
  • September 2009 (Revised May 2011)
  • Case

Acumen Fund: Measurement in Impact Investing (A)

By: Alnoor Ebrahim and V. Kasturi Rangan
Acumen Fund is a global venture capital firm with a dual purpose: it looks for a return on its investments, and it also seeks entrepreneurial solutions to global poverty. This case examines Acumen's new projects in Kenya. The organization's investment committee and its... View Details
Keywords: Decision Choices and Conditions; Venture Capital; Investment Return; Philanthropy and Charitable Giving; Risk Management; Corporate Social Responsibility and Impact; Business and Government Relations; Social Enterprise; Financial Services Industry; Kenya
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Ebrahim, Alnoor, and V. Kasturi Rangan. "Acumen Fund: Measurement in Impact Investing (A)." Harvard Business School Case 310-011, September 2009. (Revised May 2011.)
  • 09 Jul 2010
  • Working Paper Summaries

The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

Keywords: by Alnoor Ebrahim & V. Kasturi Rangan
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