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  • 10 Dec 2007
  • HBS Case

One Laptop per Child

Drop it on the ground. Sprinkle water on its surface. Let it sit in the sun and expose it to swarms of dust—the XO laptop is designed to handle most any abuse from a child. But the journey of the XO laptop from concept to the educational tool for the world's poorest... View Details
Keywords: by Martha Lagace; Computer
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

In Bangalore, a state-of-the-art hospital staffed by Western-trained physicians treats anyone suffering from a heart ailment. It accepts patients regardless of caste, class, religion, and perhaps most surprisingly, their ability to pay for treatment. Yet it is solvent,... View Details
Keywords: by Martha Lagace; Health
  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

Whether you're running a major medical supply company or a hole-in-the-wall video store, chances are you know how common operational problems are. If you are the medical supplier, for instance, you probably deal with a hospital group that would like more and more... View Details
Keywords: by Martha Lagace
  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

What better way to drive people to work harder and more efficiently, you may ask, than to offer them a special carrot: more money for hitting specific company targets? The idea seems perfect. Managers want their employees to pull out the stops on Project X, for... View Details
Keywords: by Martha Lagace
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise of the sector—to improve the understanding of disease,... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 19 Aug 2002
  • Research & Ideas

Here Comes Internet2—Time to Shed Dot Vertigo

The dot-com implosion has left many managers wary of the promised wonders of information technology, but those who ignore the next phase of the Internet—dubbed Internet2—do so at their peril, says HBS professor Richard Nolan. "The idea that information technology... View Details
Keywords: by Martha Lagace
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

Foreign Direct Investment (FDI) is often lauded for bringing economic growth and know-how to developing countries. The conventional wisdom is not necessarily wrong, but the real story is much more nuanced than is commonly believed, says HBS professor Yasheng Huang. As... View Details
Keywords: by Martha Lagace
  • 11 Feb 2002
  • Research & Ideas

Secrets of the Successful Businesswoman

A show of hands, please. "How many of you would be fifteen minutes late for an appointment with your CEO?" Gail McGovern, president of Fidelity Personal Investments, scanned the audience, but only a few hands wavered upwards. "Now, how many of you would... View Details
Keywords: by Martha Lagace
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

Cancer research, it has been said, is not unlike a group of blind men studying an elephant. One man feels the elephant's tail and says it is a rope. Another blind man handles its tusk and calls it a spear, and yet another declares its trunk is a hose. All report... View Details
Keywords: by Martha Lagace; Health
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

"I sold funeral insurance to North Carolina black people. I myself am not black. Like everybody else who was alive fifty-nine years ago, I was so young then, you know? I still feel bad about what went on. My wife says: telling somebody might help. Here lately,... View Details
Keywords: by Martha Lagace
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

What do leaders this year and the next need to be doing differently than last year, and last decade, and last century? The rapidly changing business world means dramatic changes are afoot in time-worn notions about leadership, according to the book Management 21C:... View Details
Keywords: by Martha Lagace
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

How does an entrepreneur make the switch from inspiring a tiny group of followers in a metaphorical garage to leading what eventually becomes a multibillion-dollar business? The ability to translate individual creativity into sustained organizational capabilities is a... View Details
Keywords: by Martha Lagace
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

Though the Internet has woven itself into most aspects of life, few fields have adopted it more actively, and at times controversially, than health care. What new business models in health care, based on the Internet, are rising to the fore? What do they do that's... View Details
Keywords: by Martha Lagace; Health
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

Do women negotiate differently from men? If yes, how much of a difference is there? For a long time, according to Hannah Riley, a doctoral candidate at HBS who has studied the subject, the answer was "'not much.'" Riley, along with HBS Professor Kathleen... View Details
Keywords: by Martha Lagace
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

e-mail Q&A with HBS Working Knowledge. (An excerpt follows from his new book, 7 Lessons for Leading in Crisis.) Martha Lagace: What leadership gaps do you see today in business and society? Bill George: I wrote 7 Lessons for Leading... View Details
Keywords: by Martha Lagace
  • 15 Oct 2001
  • Research & Ideas

Four Questions for David Garvin and Michael Roberto

Harvard Business School professors David A. Garvin and Michael A. Roberto fielded questions about their article in an email interview with HBS Working Knowledge senior editor Martha Lagace. Garvin and Roberto discuss the... View Details
Keywords: by Martha Lagace
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

Are auditors becoming too big to fail? For over a decade, there have been articles and op-eds in the popular and business press arguing that the auditing industry, currently dominated by Deloitte & Touche, Ernst & Young, KPMG, and PwC, is a tightening... View Details
Keywords: by Martha Lagace; Accounting
  • 17 Nov 2008
  • Research & Ideas

Decoding the Artful Sidestep

Question the Right Way," is available for download [PDF]. Todd Rogers, now Executive Director of the Analyst Institute, explained more. Martha Lagace: What observations or experiences got you interested in studying conversational... View Details
Keywords: by Martha Lagace
  • 12 May 2008
  • Research & Ideas

Accounting Information as Political Currency

process, with implications for the U.S. presidential election this November. Martha Lagace: What led you to think about accounting information as political currency? Karthik Ramanna: There is evidence in the academic literature that firms... View Details
Keywords: by Martha Lagace
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