Managing up - Publications - Faculty & Research

11 Jul 2007
Working Paper Summaries

Managing Proprietary and Shared Platforms: A Life-Cycle View

Keywords: by Thomas R. Eisenmann; Technology

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

Thomas said. If employees feel that they can't afford to fail because their boss won't stick up for them, or that the boss is less inclined to support them due to racial or gender assumptions, then it's not a work environment that... View Details

Keywords: by Martha Lagace

28 Aug 2023
Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

Arthur Brooks: Reduce meetings to be happier at work The pandemic changed the way we manage our time in many ways—unfortunately, some of these are negative. The worst case is the expansion of time-wasting, unproductive work meetings.... View Details

Keywords: by Kristen Senz

May 1997
Teaching Note

Introduction and Overview: Managing Product Development, Instructor's Note

By: Marco Iansiti

The first module, comprising three cases and a team exercise, provides an impressionistic look at all the issues raised in greater detail in subsequent classes. It thus enables students, who come to the course with a range of experience and skills, to get up to speed... View Details

Keywords: Experience and Expertise; Product Development; Projects; Groups and Teams

Citation

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23 Jan 2019
Sharpening Your Skills

Sports: Lessons for Managers

shows that hooking up with the right mentor can quickly increase your value. On Managing with Bobby Knight and “Coach K” Bobby Knight and Mike Krzyzewski were arguably the two most successful college... View Details

Keywords: by Sean Silverthorne; Sports

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Summing Up Can the Brilliance of the "Jerk" Be Tapped? The best business problem cases are those that divide a class into groups making two or more persuasive arguments. The questions of whether or not and how to make... View Details

Keywords: by James Heskett

May 1996 (Revised May 1997)
Case

Colliers International Property Consultants, Inc.: Managing a Virtual Organization

By: Lynda M. Applegate and Carin-Isabel Knoop

In less than 20 years, the real estate firm Colliers International expanded into a federation of 180 offices with close to 4,500 professionals in over 30 countries. Because Colliers expanded by signing up existing firms strong in their local markets, its leaders had to... View Details

Keywords: Demand and Consumers; Globalized Firms and Management; Management Practices and Processes; Service Operations; Information Technology; Organizational Structure; Mergers and Acquisitions; Business Strategy; Budgets and Budgeting; Real Estate Industry

Citation

Educators

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10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

Why would a business school professor want to write a case study about a string quartet? The answer was easy for Robert Austin, a scholar with research expertise in the management of innovation. While attending an academic workshop near... View Details

Keywords: by Martha Lagace; Music

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

When the FBI charged Shawn Hogan and two others with defrauding eBay of about $21 million in affiliate marketing sales, Benjamin G. Edelman was watching closely behind the scenes. Edelman's name rarely came up at the time of the 2010... View Details

Keywords: by Kim Girard; Advertising; Publishing

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details

Keywords: by Sean Silverthorne

29 Oct 2007
HBS Case

Marketing Maria: Managing the Athlete Endorsement

saw potential in sports endorsements in the television age. McCormack informed Palmer that he was planning to start up a business revolving around personal business managers or "agents" handling... View Details

Keywords: by Sarah Jane Gilbert; Sports

11 Jul 2005
Research & Ideas

The New International Style of Management

consider other options in China. "I have no regrets," he adds, "because I learned so much from that experience." Now working in strategic planning for Philip Morris International's China operations, Klump is part of a small View Details

Keywords: by Garry Emmons

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

marketing function and the C-suite. Reasons for this are varied, but may include CEO and board priorities taken up by other issues or too much delegation of responsibility to the chief marketing officer. When a firm's marketing activities... View Details

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

supposed to pay off, the greater the uncertainty. Hence, investment decisions and compensation contracts tend to converge toward more short-term, observable metrics that encourage corporate managers and professional money View Details

Keywords: by Sean Silverthorne; Financial Services

12 Oct 1999
Research & Ideas

The Intellectual Underpinnings of Entrepreneurial Management

only discern the psychological profile of an entrepreneur and then hold an individual up against that profile, one could predict whether that individual has the pontential to become an entrepreneur, or is one already. Yet none of the... View Details

Keywords: by Howard H. Stevenson & Teresa M. Amabile

24 Oct 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

innovative solutions? Can Innovation And Creativity Be Managed? High Note: Managing the Medici String Quartet Many managers in business experience difficulty dealing with their best creative thinkers. So how... View Details

08 Aug 2011
Research & Ideas

The Death of the Global Manager

constituencies cropping up along the way. The crux of the case becomes apparent soon enough: Can Genzyme's HAND program manage all of these initiatives successfully without stretching itself too thin? Given... View Details

Keywords: by Julia Hanna

25 Feb 2013
Working Paper Summaries

Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

Keywords: by Anita L. Tucker

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

a year to treat a newly diagnosed diabetic patient; obviously, the numbers go up if a diabetic suffers serious complications. Healthcare providers have attempted a number of disease management strategies... View Details

Keywords: by Martha Lagace; Health

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

employees, while maintaining the safety and flexibility to weather an uncertain path ahead. Jeffrey Polzer (@jeffpolzer) is the UPS Foundation Professor of Human Resource Management in the Organizational... View Details