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  • All HBS Web  (28,768)
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  • All HBS Web  (28,768)
    • People  (69)
    • News  (6,250)
    • Research  (17,919)
    • Events  (229)
    • Multimedia  (526)
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  • Research Summary

Cost Management Systems

By: Robert S. Kaplan
Robert S. Kaplan continues to explore the design and use of activity-based cost management systems for manufacturing and service companies. His most recent work, done collaboratively with Professor Michael E. Porter, applies time-driven activity-based costing (TDABC)... View Details
  • Jun 11 2020
  • Article

Crisis Management for Leaders

  • January 2008
  • Article

Mastering the Management System

By: Robert S. Kaplan and David P. Norton
Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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Kaplan, Robert S., and David P. Norton. "Mastering the Management System." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 62–77.
  • January 2004 (Revised March 2005)
  • Background Note

Managing Client Conflicts

By: Ashish Nanda
This case describes the two types of client conflict--conflict of duty and conflict of service--that professionals manage. It delineates how the management of these conflicts affects the scale and scope of service that professionals provide. View Details
Keywords: Conflict Management; Service Industry
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Nanda, Ashish. "Managing Client Conflicts." Harvard Business School Background Note 904-059, January 2004. (Revised March 2005.)
  • Video

Economics for Managers

  • Video

Managing Email Notifications

  • 08 Feb 2007
  • Working Paper Summaries

Managing Know-How

Keywords: by Deishin Lee & Eric Van den Steen
  • 07 Oct 2014
  • News

How to Select Sales Managers Who Can Actually Manage

  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

are experts at diagnosing and solving a variety of issues for their clients, are struggling to apply their own management principles internally.” To regain equilibrium, over the past two years, some major consulting firms have... View Details
Keywords: by David Fubini; Consulting
  • 12 Mar 2012
  • News

Pepsi’s Management Shakeup

  • September 2010 (Revised May 2012)
  • Case

Windward Investment Management

By: Luis M. Viceira and Ricardo Alberto De Armas
Windward Investment Management has experienced rapid growth in assets under management in just ten years, from under $30 million at year-end 1999 to $3.6 billion in 2010. Windward is one of the leading firms in the Registered Investment Advisor (RIA) industry that... View Details
Keywords: Asset Management; Valuation; Investment; Growth and Development Strategy; Financial Services Industry
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Viceira, Luis M., and Ricardo Alberto De Armas. "Windward Investment Management." Harvard Business School Case 211-005, September 2010. (Revised May 2012.)
  • Research Summary

Performance Management Systems

By: Robert S. Kaplan
Kaplan's research on performance management systems includes further applications of strategy maps and The Balanced Scorecard for effective strategy execution. His recent research... View Details
  • Research Summary

Managing Networked Businesses

By: Thomas R. Eisenmann
Platform-based businesses that leverage network effects face a distinctive set of management challenges. A platform encompasses components and rules that facilitate interactions between the platform's users. A platform-based product or service exhibits a network... View Details
  • TeachingInterests

Investment Management Workshop

By: Luis M. Viceira
Investing and Strategic Decision-Making for Principals, Portfolio Managers, and Executives of Asset Management Firms

For nearly 50 years, the Investment Management Workshop (IMW) has convened the world's top principals, portfolio managers, and... View Details
  • 2018
  • Book

Escaping the Build Trap: How Effective Product Management Creates Real Value

By: Melissa Perri
This book is a guide to getting out of the build trap with great product management. We look at what it means to become and be a product-led organization, which involves four key components: creating a product manager role with the right responsibilities and structure;... View Details
Keywords: Product And Process Development; Product Management; Customer Focus and Relationships; Value Creation
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Perri, Melissa. Escaping the Build Trap: How Effective Product Management Creates Real Value. 1st ed. Sebastopol, CA: O'Reilly Media, Inc., 2018.
  • March 1994 (Revised February 2001)
  • Background Note

Why Manage Risk?

By: Peter Tufano
Conventional finance theory demonstrates that, under simplistic assumptions, firms cannot add to shareholder value through the use of risk management activities. Modern finance theory has begun to carefully consider and examine those circumstances under which firms can... View Details
Keywords: Risk Management
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Tufano, Peter, and Jon Headley. "Why Manage Risk?" Harvard Business School Background Note 294-107, March 1994. (Revised February 2001.)
  • 23 Jun 2015
  • Video

General Management Club

  • 2017
  • Working Paper

Learning by Doing: The Value of Experience and the Origins of Skill for Mutual Fund Managers

By: Elisabeth Kempf, Alberto Manconi and Oliver Spalt
Learning by doing matters for professional investors. We develop a new methodology to show that mutual fund managers outperform in industries where they have obtained experience on the job. The key to our identification strategy is that we look "inside" funds and... View Details
Keywords: Fund Managers; Experience and Expertise; Performance; Forecasting and Prediction
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Kempf, Elisabeth, Alberto Manconi, and Oliver Spalt. "Learning by Doing: The Value of Experience and the Origins of Skill for Mutual Fund Managers." SSRN Working Paper Series, No. 2124896, May 2017.
  • Clubs

Management Consulting Club

Keywords: Consulting
  • 01 Jun 2005
  • News

Marked Managers

biotech firms public between 1979 and 1996. Her new book, Career Imprints: Creating Leaders Across an Industry (Jossey-Bass), analyzes and draws lessons from the factors that made one company — Baxter International — a standout in producing young View Details
Keywords: Deborah Blagg; Career Imprints; Management of Companies and Enterprises; Management of Companies and Enterprises
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